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October 2023 by amie Dlamini
I went to another mechanic who gave me a 4+ page list of possible issues with the check engine code that popped up on my car. Richard and his team were able to diagnose & fix my check engine light in one visit. And gave me a place to get my emissions done after fixing my car. They are amazing at this shop & I trust them and the work they do!
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October 2023 by Sean T.
This is the shop to go to, great job, fair price and honest, hard to find like that anymore. Thanks for getting me in so quick, really appreciate it.
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October 2023 by Luke Dice
Jim was very helpful. I went in for a noise diagnosis and he offered all the help he could and gave me a good recommendation. Will come back for any more issues.
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October 2023 by Kayla B
Jim’s is a great neighborhood gem. They’re extremely responsive, quick, and most importantly: fair priced. I’ve come back again and again for their great service.
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October 2023 by Magdaleno Zelaya
Great mechanic shop, honest and very professional, They always answer and fixed my vehicles, I'll definitely recommend this shop.
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October 2023 by Jeff S.
not done yet working on final detials New used engines start at 1.9k for Ridgeline and timeing belt install start at 1k and up for 10year 105k miles warranty.. Labor rates are at 125hr to $175hr. grand total is $5k to 7.5k to remove and replace blown engine.. Richards initial estimate is right on point at $7.5k.. just trying to lock it in right now..
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September 2023 by Brooke S.
I love Jim's! Richard is awesome, consistent and trustworthy. This is my go-to garage in the DMV area, and I'm thankful to have someone I feel like I can trust.
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September 2023 by Stephanie Ciulla
They did great work and quickly. But when I asked if they offered a Veterans Discount after I already paid they told me yesterday, but didn't offer to apply it.Other than that they did good work. And we're very pleasant.And I get I needed to mention I was a veteran, but it might have been helpful to do what so many businesses do, which is to post that they offer a vetaran/military discount.Work was for sure on point.
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August 2023 by Joanna Colbourne
I have taken my car there multiple times. 1st time, Honda dealership said I needed new brakes but Richard said I did not and saved me at least $800. I have since come back and I even when I come with a long list, Richard tells me what I really need, and it's always less than I was "bracing" for. Great customer service, speedy fixes, and good prices.
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August 2023 by Romaric Moncrieffe
Called in at 11:40 pm, and Richard told me to come by without an appointment. He had the problem figured out by 12:15 pm and he already the parts he needed, with the car finished and waiting by 4:15pm the same day.
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July 2023 by Jack D.
Most honest mechanic I have ever worked with. Fair pricing, work done on time or Richard tells you otherwise, good troubleshooting and quality work. No outrageous markups or tryout to sell you a ton of nice-to-haves. Came in once with a really tricky vibration problem that could be due a ton of different things. He checked it all out and could have sold me a bunch of expensive things that might have been the fix but maybe not...nothing was obviously wrong. He even asked if he could drive the car home in the highway to troubleshoot and discovered a problem there. Very easy to work with as well.
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June 2023 by VJF
Extremely knowledgeable mechanics employed here. Richard kept me updated as they made repairs. Not many shops like this left. 10x better than a chain shop or dealership. They fixed my starter both quickly and correctly.
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June 2023 by Elissa Burack
Had a good experience getting some maintenance work done here that was suspiciously expensive at another place I asked. Jim’s quote was reasonable and it ended up costing even less than the quote. They were able to get it done in less than a day.
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May 2023 by Alex C.
What a great experience bringing my 2010 Tribute in for repairs and over-all check. Richard quickly diagnosed my AC issue, did an oil change and replaced one of my rear light bulbs. He was kind enough to remind me that my state inspection needed to be done, as well. One really big thing...he also brought to my attention that the serpentine belt needed to be replaced - it was the original belt and had never been replaced. Now the strange whirring noise is gone with the belt replacement. Back story: At the beginning of the year I took my Tribute into the dealership where I bought it, and there was no mention of the whirring noise I heard when accelerating, even though I brought it to their attention. After the dealership's diagnosis they recommended 3 major (expensive) repairs and when done I was told my car was in "great shape". Clearly not the case and lesson learned.Thanks to Jim's Automotive I feel safer out on the road!
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April 2023 by Rayvem19
Jim's automotive helped me out with good service time. I truly appreciate the employees for taking the time to remove a lug nut that was damaged & stuck within my 2016 Jeep Patriot. Above all else, the manager provided good knowledge on what parts are needed for repairs & the proper actions to take to have a fully functional vehicle. Jim's Automotive is a good automotive shop to go to when needing service on your vehicle.
