Japan Auto Services is a used car dealership that caters primarily to Japanese customers, offering a unique and personalized buying and selling experience. The business is known for its exceptional customer service, with reviewers praising the courteous and accommodating staff who go the extra mile to ensure a smooth and hassle-free process. One customer, a first-time car owner, was particularly impressed by the staff's patience and attention to detail. They took the time to explain the differences in road signs and driving rules between Japan and the US, and were always available to answer any questions or concerns the customer had about the car's functions and maintenance. Another reviewer, who purchased a high-mileage BMW, was delighted with the buying process, which was described as "no pressure and smooth." The reviewer noted that the majority of the dealership's business comes from Japanese customers, so the cars are typically well-maintained and free from any strange or suspicious parts. The dealership's unique service of allowing customers to use their car until just before departure was also highly praised, as it enabled one customer to save on rental car costs and drive the car they loved until the very end. Overall, Japan Auto Services is a trusted and reliable dealership that provides a personalized and exceptional experience for its Japanese clientele, with a focus on customer satisfaction and a commitment to ensuring a smooth and hassle-free car-buying or selling process.
Although I was new to America, I was given easy-to-understand instructions on how to go through the procedures. I was very grateful for the quick and flexible response.
August 2021
I bought a Toyota from this dealer and was highly satisfied with the deal. Besides, the professionalism of the manager and his team is great.
August 2021
Fantastic job ... great customer service .. very curtious . All around nice nice guy .. very knowledgeable and honest person..