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November 2024 by Chantel Pearl
Giving 3 stars because I love this store, except for this one particular curbside pick-up associate!
11/9/24
I schedule curbside pick every weekend. The first 2 times, I gave my curbside associate the benefit of the doubt, but today I’ve had enough! She’s always so rude!!
I selected “On my way” around 6pm for my 6:30 pickup. The associate calls me at 6:25pm to ask “Where are you? I’ve been waiting here in the garage for 30 mins”.
HOW CAN YOU JUST ASSUME THAT I LIVE RIGHT DOWN THE STREET or THAT I’M LEAVING HOME COMING STRAIGHT TO H.T.??? I was out running errands and selected “on the way”. Then when I arrive, I was going to select “I’m here” like I always do at every store lol it’s quite simple.
When I get there she’s already waiting in the garage (before I selected “I’m here”) with an attitude.
I DO NOT EVER WANT TO GET ANOTHER CALL ASKING ME WHERE I’M AT or I will not be coming here anymore! So unprofessional, I know how to follow check-in directions.
I really wish the young guy with the ponytail was still helping me, I don’t think he works there anymore, but he was awesome!
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October 2024 by Marsha Randall
Well stocked and great friendly employees
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October 2024 by Amber M
I want to love this Harris Teeter, but every time I go I leave disappointed and frustrated. They rarely have paper bags in stock and almost never have actual check out lanes open, meaning you have to squeeze your full cart into the tiny six machine self checkout that is extremely finicky with how you scan things.
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August 2024 by David Todd
Was in town on vacation, wonderful place to shop!!!!!!
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August 2024 by Donaldo Gomez
Good Service Thank you very much
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June 2024 by Kathleen Hudgins
I go to this Harris Teeter often, with sometimes fine experiences. But today when I went, I had a frustrating one. I recently had shoulder surgery on my dominant side - makes virtually all everyday tasks harder. After collecting a basket of groceries I went to the front to be checked out. There were 4 staff people at the front - one counting money, one manning a check out lane but who told me “my lane is now closed”, and two staff people monitoring the self check out area. So I waited a few minutes, and ultimately learned my only option was self check out. So I waited for a self checkout lane, even asking if anyone was going to staff a check out lane since I’m recovering from surgery, and got nowhere. I proceeded to slowly scan and bag all my items with just one working limb, as the two staff people watched me. One even came over and made a joke about how the pineapple was so expensive! But no assistance with bagging.
This store could be more accommodating to people without full mobility. It’s really not a lot to ask that at least one check out lane be staffed at any one time for people who are unable to do it comfortably themselves.
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June 2024 by Ben T
The store is beautiful and I have lived around here and patronized it many times. Today though I encountered a check out person With the name tag that said Christine. Normally I do self check out.But I thought I would try the normal check out. At the end of checking My order and exchanging the normal pleasantries. She abruptly stopped checking me out and asked me if I wanted her to finish the transaction.Or if I wanted someone else to finish the transaction. I told her I didn't understand what she was asking me. She then repeated the question saying that she would make the decision herself.And then just walk the way to customer service. A customer service manager came and finished the order. I asked him what was going on and he seemed just as confused as I did. I figure, maybe she has some sort of emotional disturbance episode.So I just took my things and left but felt compelled to relate my story on google. Everyone else that I have encountered at this place in the last two years has been marvelous. But this woman Christine has indeed left a black mark on my experience.
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June 2024 by N S
Great place but Wanda I believe she works at the deli has the worst attitude every time we’re there it’s insane how entitled she is even with the staff she’s terrible hopefully they get rid of her asap
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April 2024 by Dmitri Yuri
It's an alright grocery store. They have a good amount of things. Employees are okay, not the best but good
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April 2024 by donita vann
They all speak and smile and ask if you need any help!! I felt so good in that store. I had to tell management!
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April 2024 by Flambe Media
Nabil at the sandwich counter was super friendly!
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April 2024 by google user google user
Hossein was the manager during my visit to this location. He has no knowledge of the WIC items that I needed. He also was very rude.
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March 2024 by jamal bennys
Hasna at 6 am in Sunday Morning helped me to decorate birthday cake ..even the person in charge was not there ..she helped to choose ,prices ..also abdeilah helped late night with groceries to the garage .what team .what nice place place..great experience ..thank you guys ..I will be back again and againn
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March 2024 by Volodya K
When all managers of this particular store understand that from 4 to 6 pm is peak time, one checkout and nobody at the self-scan do not help customers! Why do people wander around looking for associates to help them on self-scan? If there were a button like at the airport that asks if customers were satisfied with their experience, this store would get 1 star all the time! PS: to manager - don’t bother to reply me, just fix this issue in your store!
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February 2024 by Brittany Walker
Tasha in the deli is PHENOMENAL!! She went above and beyond to make sure my Dad and I had world class customer service. I literally came back twice in a week just to see her!!!! From slicing fresh onions to making sure the bread was fresh we will eat our cold cuts with a smile!!!
