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September 2024 by Ranee Brady
Friendliest and nicest staff I have ever met at a gym! The equipment here is very modern, has tons of variety, and overall the Rosslyn gold's has a very cool vibe. Doesn't get too busy either - even at 5pm.
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August 2024 by Shelbie Gimlewicz
Solid gym equipment and the GM is really nice
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August 2024 by Jacob Young
A hidden gem. Stopped by for a day pass, was immediately greeted by the GM Dan and front staff, and enjoyed the facility. I would absolutely make this my regular gym.
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August 2024 by TIVUS
Decent gym and very kind staff ?
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August 2024 by E.
The gym, locker area and bathrooms are clean. The last few times I took a shower, there was a piece of hair that was in the shower that never got removed. Clearly, the showers were not being cleaned thoroughly. I also gave three stars due to their shady business practices. In the last two billing cycles I received a $2.00 increase with no notice of the increase or explanation. I called the first time and was told the associate couldn’t figure out why and would have management reach out. They never called back. I checked today and the $2.00 is still being taken out. My gym membership was originally $49.99 bi-weekly.
Update: Hello Owner,
I want to reiterate that there was no email about an increase sent. It’s not even in junk mail or spam.
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August 2024 by William Andes
Large gym with everything you could need. Clean and nice equipment. Accommodating staff for out of towners who just need access for a few weeks
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July 2024 by Anne Sakae
Great!
My husband and I had a bad experience with this brand in Colorado, but this location turned our opinion around. They are honest!
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July 2024 by Felipe Izurieta
Would give it negative stars if I could. Customer service is the worst I've ever seen, the workers are always rude and never want to help you with anything. They are literally trying to scam you / squeeze you for as much money as possible.
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July 2024 by Jeffrey LaForge
The good:
-4x bench presses 4x squat racks.
-Great variety of equipment/weights.
-Generally clean and organized.
The bad:
-Homeless people will occupy and smoke weed vapes in the locker room, especially in the winter.
-At peak evening hours, herds of consultants use the gym to chat instead of lifting.
-They make you use an app to check in instead of just giving you a key fob.
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June 2024 by lana B
Kaleb is amazing. He has some great product knowledge, asked me lots of questions and was interested in some of my goals. As fearful as I am of public Gyms he acknowledged that, made me feel very comfortable and encouraged to check them out before I relocate out of state.
⭐️⭐️⭐️⭐️⭐️
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May 2024 by Ellie Capozzi
If you ever want to cancel a membership… get it in writing confirmation from a general manager or someone… they refuse to back pay for the extra month they charged me for after the standard 30 day charges post cancellation. Even though they told me multiple times they would back pay me.
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April 2024 by randee
I was woken up by a call from Joshua asking about my 7-day free trial and to tell me that if I was just visiting I had to pay $20 a day. I had only gone once the night before this call. I told him that I did live in Virginia. With a tone he said “You just said you were visiting.” So I said yes, but I’m visiting DC. Because people can live in VA and visit DC and want to try gyms…
Then, their phone system was buggy and the same number was calling me as we were talking on the phone so I couldn’t hear him and I answered the second call. After I asked who it was to continue the conversation, he said his name and hung up on me.
It sucks because I thought that gym was so nice and we actually have one in my city, but if it’s part of their practice to harass prospective customers, assume that they can’t be local to VA, and get them out of their own 7-day free trial, then 1) why would I ever get a membership with them? 2) why even have a 7-day free trial if we can’t TRY it?
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March 2024 by Antonella C
Im so happy with this Gym, im a member for almost a year. I do the studio classes and the coaches are amazing. ?
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March 2024 by Tomas Pino
My friend and I both signed up with this location exclusively for its location and convenience, as we work right across the bridge. When I initially made the call to schedule a registration, the General Manager (Richard) answered the phone and invited me in at my earliest convenience. Upon arrival, my friend and I were greeted warmly, given a tour of the equipment and amenities, he explained how our membership plan would work in depth, answered all of our questions. It was such a pleasure and seamless experience to receive that hospitality in this industry. Thank you to Richard and Team for getting us back into the gym!
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March 2024 by Daniel Gomez
I wish I could give a 3.5, but I'm settling with a 3 since Gold's as an enterprise has changed. The days of body building and a plethora of free weight and racks are done. Gold's is taking on machines, group classes, and less of the core weight lifting staples. Yes the view is amazing here and the gym is kept clean, though if you're looking for mass building and/or multiple racks, you'll be let down and frequently waiting for equipment.
