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December 2023 by T Bo
Hi,I only go to this store for one or two items. I do not do my regular grocery shopping here. The times that I do try to pick up something. The item/items are out of stock. Earlier this evening, blueberries were all over the floor.In front of the deli department.There's quite a bit of distance, between the deli and produce department.The blueberries had been on the floor,for some time.l wasn't able to find someone to help with the mess. Then, the item that I was looking for was expired. The three remaining boxes on the shelf, were expired. I went to customer service.It took at least 10 minutes for someone to arrive at the front desk. No one took the expired products off the shelf. This store continues to have unprofessional and cleanliness issues. Maybe, it's time for this location to close. Considering it's unprofessional and disgusting.
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December 2023 by Will Goldman
Mr. Webster was so helpful and attentive following a one-off quality issue. He went to great lengths to make my order right and deserves this 5-star review for his hard work!
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December 2023 by p_evans 1
RANCID MEAT WITH PHONY 'SELL BY' DATE.I bought ground pork that was labeled as being packed today 11/28 and the sell by date was 12/13. That's 15 days after being packed. I asked a meat counter clerk about it and he didn't really understand my question, telling me to use it or freeze it by the 'sell by' date.I did a little googling and the USDA states that ground meat should only be kept 1-2 days. I would post a link to that but Google reviews doesn't allow that.Update: I tried using the pork 2 days after buying it. I was going to make it into sausage patties and then freeze it. When I opened the package it smelled like it was already going rancid.
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December 2023 by Irene Walshe
Convenient small supermarket with great fresh vegetable and legumes selection. The meat department is very limited. They have the basics.
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October 2023 by mano a mano
Needed something that was not on the shelf in produce today. I approached a man working at the other end of the produce section and asked if there might be some in the back. He dropped what he was doing and went to storage to get the products I requested TWICE! Patient, pleasant, and helpful. That's a star employee!Jermaine in produce deserves a bonus.?? Thank you!
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October 2023 by Harvey Smith
The personnel are good - seems as though they swept away all former employees for new ones. BUT the prices are higher than the so-called expensive grocery stores. I picked up a roasted chicken and discovered it was only a breast and $2 more than a whole roasted chicken at the expensive grocery stores. And there is high theft so entry/exit doors are limited. Surprise with the hiked prices. And the self-checkout computers are so difficult - even if you use your own bag the computer says "get a clerk to help." I don't need help but GIANT does! I'm done shopping at Giant, period.
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October 2023 by daniel allen
Extremely annoying self checkout process, machines won’t let you place your own bags and when it was yelling at me the store worker glared at me and started scanning my items for me because I was frustrated with the machine. And then to top it off when they check your id for alcohol l they try to upsell a program that they offer.
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October 2023 by Anon Anon
Used to be the best Giant around, now you see cops there all the time because someone from the new affordable housing building down the street decided to shoplift and threaten to stab employees... again.Also, needs a salad bar and hot bar!
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September 2023 by M Ali
This store have the worst manager for customer service one was name Jay and can’t remember other who said she is manager as well I will really appreciate if GM or DM of this location talk to them and give them proper training how to handle situation or solve any issues if there is any and be nice to the customersThank you much
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August 2023 by Heather Sinclair
Was in and out with no issues. Got what I needed and no line. The entrance is small with only one door in and one door out.
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July 2023 by Lil Lil
This is a great store best experience customer service awesome ? cashiers……! work very hard but smart managers are on duty most likely every time I walk inside the store.Markiya Davis wrote this message………
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July 2023 by Felix Doe
I parked here and did some quick shopping at a store one block down with the intention of doing my grocery shopping after. Obviously you'd want to do your grocery shopping last so the food doesn't get get warm sitting in the car on a hot day. The lot was maybe 25% full but when I returned my car was towed and I was charged $155 for retrieval. I could maybe understand if the lot was full but towing a Giant customer who's doing brief local shopping first while the lot is practically empty is ridiculous. Giant lost a lifelong customer.
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June 2023 by Anna Hill
Rudest staff in the area. The self check out staff should not be in client facing jobs. The deli staff does not want to serve customers.If you park here, shop quickly or you will get towed.
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June 2023 by Kee Kee
This is a great store best experience customer service awesome ? cashiers……! work very hard but smart managers are on duty most likely every time I walk inside the store.Markiya Davis wrote this message………
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May 2023 by Ty C.
Dominion Tire 3237 Wilson BoulevardArlington VA 22201I only see and drive my Shelby GT 350 on weekends. On my way to a Saturday morning appointment, I started the engine and the electronic system alerted me to a completely flat tire (right rear). I used an electric pump to inflate the tire and drove to Dominion Tire (Arlington). The technician examined the tire and discovered an embedded nail. He removed the tire and repaired it while the car was still parked outside in the rain. The car was ready in short order. He handed me the keys and wished me a great day. "How much do I owe?" "Nothing." I was delightfully surprised. "You bought the tires here. We offer free balancing, rotating, and repair for life." A beautiful ending to an unfortunate beginning. Great customer service on every visit.
