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November 2023 by Caroline L
Georgetown moving & storage is the BEST!!! I called them when I needed to move out of my apartment on short notice. Chris & Greg were so helpful, they spent hours with me packing my stuff up and were really careful. They were both lovely to work with. Then, when it came time to move up to NYC, the company was so incredibly helpful. Dorota helped me with a last minute reschedule - literally life saving. She saved the day. Then, when my stuff arrived in New York, Brandon and Sean were AMAZING!! I am a really particular person and they handled my stuff with great care. They were super polite and fast workers. I cannot recommend working with Georgetown Moving & Storage enough. They made an easily challenging experience smooth and pleasant and I will recommend them to any of my friends & family. 5 stars!!
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October 2023 by Jeremy L
Georgetown moving was great for my move to New York. Shawn and Jawaun were very quick and efficient movers who helped make my move very easy. They got all of my stuff in the truck safely and safely into my apartment in New York, and got all of my furniture where I needed it to be. 100% reliable. I highly recommend. Thanks again.
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October 2023 by Joseph S
Here is a list of things that went wrong with my move with Georgetown Moving and Storage Company:1. The movers damaged my $2000+ TV by bending its corner;2. The movers irreparably destroyed a drawer beneath my bed, and then tried (incorrectly) to suggest the bed was fine (until I confronted them about it, and they admitted it was broken and could not be fixed);3. The movers failed to complete the assembly of my bed, as there were missing screws in about half the slats and in other parts of the bed. I called shortly after the movers left my apartment, and they managed to find some of the missing screws in the back of their truck. When I went to finish assembling my bed (myself), I was short about 15 screws, which have still not been returned to me.4. The movers destroyed a bottle of liquor.5. The movers broke a stainless steel garbage can.6. Georgetown Moving and Storage Company ended up charging me, before tip, 17% more than the high end of what they initially estimated my move would cost.Upon submitting a claim, Georgetown Moving and Storage Company determined that the damage to my property fell below the $250 deductible of their basic coverage--even though the true value of the damage to my property totaled in the thousands of dollars. Ultimately, Georgetown Moving gave me only a nominal credit. That credit did not even cover the amount I tipped the movers.To anyone who plans to move, I strongly recommend looking elsewhere to find a company that will more carefully and professionally handle your property and more accurately estimate the cost of your move. I know I will in the future.
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October 2023 by Julia Austin
I had an a great experience with Georgetown movers. My things had been in storage with them for a few months and I had it all delivered today to my house. Shawn and Jamal were very professional and efficient. Thanks guys!
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October 2023 by Natalia Bezerra
Awful moving company. They broke our furniture during the move, they were late by more than an hour, and they even charged us more than the estimated price. They also caused damage to our walls during the move. We reached out to customer service a few times to address our concerns and no one has gotten back to us in several weeks.I would never recommend this company to anyone. Do not use them.
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October 2023 by Devin Battle
Shawn and the rest of the crew at George Town movers were amazing group. They got me in and out of my old apartment and did exactly what I ask them to do . I advise anybody and everybody to go boook with George Town movers you won’t be disappointed
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September 2023 by Brian B.
Delonte Chris Ricardo & Nyjee was a big help today. These guys hoisted my furniture thru the ceiling of my garage and they did a hell of a job I must say. They even help set up the place and have me suggestions. Team work and dedication got the job done in no time I highly recommend. Zero damages and my estimate I was given when I originally booked did not change. 10/10 I will recommend:)
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September 2023 by Jeremiah U.
Brandon , Delonte & Nyjee packed my apartment and loaded my container in only 3 hours. These guys were courteous, professional and proficient. My belongings were handled with care. Zero damage to the apartment. Not even a scuff. I highly recommend using Georgetown Moving & Storag. The whole process was simple, timely and well priced.
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September 2023 by Margo Rusconi
Georgetown Moving and Storage is the best! They moved stuff into storage for us a year ago; then they moved us from Ohio back to DC and moved our stuff in storage back to us. Everything was in great condition, and all three crews we worked with were FAST and professional. Special shout out to Shaun and Tyrin for helping us with some very very heavy furniture up narrow stairs. You guys were awesome! I will be using this company for any and all future moves.
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August 2023 by Ad Rich
Work with Georgetown Movers this weekend 8/19, the crew that was sent to do the mover arrived 30 minutes late to start the day. They were constantly on their cell phones doing the move, up to 20 mins at time. This company charges 1.25 hours ($175) for travel time for a travel time of less than 30 minutes.The move was less satisfactory as the we ultimately had to step in and help them with a lot of stuff after a couple items were broken/damaged. Maybe it was just the crew we had but I will take our business elsewhere going forward.
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August 2023 by Raquel Boler Morris
SAVE YOURSELF THE TROUBLE!!!!! I had an incredibly frustrating experience with this moving company. They consistently LIED about their arrival time, making me wait for 3 hours and they never arrived. They were initially supposed to arrive at my storage unit between 2-2:30pm. I took the time to call them at 1pm to ensure that they were still on schedule. They ensured me that they were so I headed over to my storage unit. By 3pm they hadn't arrived so I called to get an ETA. The woman that answered the phone shared that they were running a bit behind and would be there in 20 min. At 4pm, I called again and then they shared that they were actually at another move.They shared that since they were so late that they would be sending three guys instead of two as a courtesy for being late. At 6pm, I called the guy whose number they gave me to contact. He said he was just finishing up at his 1st job. Their lack of communication and disrespect for my time left me feeling extremely disappointed and inconvenienced throughout the entire moving process. The only thing that this company was consistent with today was telling lies. I would strongly advise against using their services if you value punctuality and professionalism.
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August 2023 by Amy Acuff
Amazing. They have stored my stuff for years and then I needed it to be moved to a new location. Sean and Chris moved my stuff in and then moved my stuff to a different location. It was a difficult job. They were proffessional, knowledgeable, hard-working, & courteous. 5 stars!!!
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April 2023 by Jay Santillan
Zero stars. If I could give it a negative rating, I would.1. The movers arrived late. Move was scheduled for 9 AM, but they arrived at 10 AM2. The estimate was for 5-6 hours of moving but the move took 10 hours. Movers took off an hour from that 10 hours only because they showed up late3. We were charged for 2 picture boxes. The boxes were in terrible shape and were not used. The movers instead just carried our pictures down the street to our new home4. We were charged for 4 wardrobe boxes. We were told not to use 1 wardrobe box because it was falling apart. The other 3 boxes were in terrible condition. 2 of the boxes fell apart during the move and did not fulfill their purpose5. We confirmed with their office multiple times about disassembling two wardrobes in our bedroom. Movers were reluctant to disassemble the wardrobes and claimed it would take them hours. We decided to disassemble them ourselves to help with the move. This took only 45 minutes6. Movers were very inefficient in the way they handled the move. They spent most of their time carrying small items to and from the house, rather than figuring out the best approach with how to move all the loose items. In fact, we had to do some moving ourselves to aid in making the move more efficient7. One of the four movers spent a significant amount of his time on his phone and as a result did not actually help during a large part of the move. Another mover showed up and disappeared for several hours at a time so he was not available much for the help8. Movers were surprised and unable to work with the layout of our DC row house despite having experience moving in DC and being told multiple times about the layout to be expected9. Customer service was defensive, defiant, and unhelpful in their response to these complaintsWe expected this to be an easier day but in the end, my husband and I ended up carrying a significant amount of furniture and boxes within our old home and to our new house to try to make the move more efficient. Consequently, what should have been a relatively easy move was made pretty laborious by the inefficiency and unhelpfulness of the movers.
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March 2023 by Curtis W.
The movers were fine; everything was moved pretty quickly. I did think it was weird that instead of bringing all of the supplies in at the beginning, they would constantly go outside to grab a box or two. Also, they asked for my credit card info even though I had already provided it online. Then the next day I received fraudulent charges on my card. Maybe a coincidence but I'm not so sure.
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March 2023 by Eugenio F S.
Zero stars. If I could give it a negative rating, I would. 1. The movers arrived late. Move was scheduled for 9 AM, but they arrived at 10 AM2. The estimate was for 5-6 hours of moving but the move took 10 hours. Movers took off an hour from that 10 hours only because they showed up late3. We were charged for 2 picture boxes. The boxes were in terrible shape and were not used. The movers instead just carried our pictures down the street to our new home4. We were charged for 4 wardrobe boxes. We were told not to use 1 wardrobe box because it was falling apart. The other 3 boxes were in terrible condition. 2 of the boxes fell apart during the move and did not fulfill their purpose5. We confirmed with their office multiple times about disassembling two wardrobes in our bedroom. Movers were reluctant to disassemble the wardrobes and claimed it would take them hours. We decided to disassemble them ourselves to help with the move. This took only 45 minutes6. Movers were very inefficient in the way they handled the move. They spent most of their time carrying small items to and from the house, rather than figuring out the best approach with how to move all the loose items. In fact, we had to do some moving ourselves to aid in making the move more efficient7. One of the four movers spent a significant amount of his time on his phone and as a result did not actually help during a large part of the move. Another mover showed up and disappeared for several hours at a time so he was not available much for the help8. Movers were surprised and unable to work with the layout of our DC row house despite having experience moving in DC and being told multiple times about the layout to be expected 9. Customer service was defensive, defiant, and unhelpful in their response to these complaints We expected this to be an easier day but in the end, my husband and I ended up carrying a significant amount of furniture and boxes within our old home and to our new house to try to make the move more efficient. Consequently, what should have been a relatively easy move was made pretty laborious by the inefficiency and unhelpfulness of the movers
