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March 2024 by Jinwenrui Ma
Great service!
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March 2024 by mazoulay
Very helpful staff
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January 2024 by Laurie Howell
This is a long overdue shout out to Cleveland, Oscar, Elizabeth, Gloria and Fredy, who all helped me get signs, business cards and a table cloth designed and delivered to a conference in San Francisco in December 2023. They were all proactive, professional and considerate in various ways during the process. Cleveland, especially, went above and beyond, helping me long distance, even staying after closing, when I was in San Francisco. I have always relied on this Fed Ex Center for a myriad of professional needs, from a few copies to retractable banner signs. After my experience with Cleveland in December, I am more loyal than ever. One of my strongest memories of that conference will be the service I received from Cleveland, Oscar, Elizabeth, Gloria and Fredy. I just want you all to know that it doesn't go unnoticed. I'm sure many others have experienced the same. See you in 2024!
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January 2024 by C. F.
How does a fedex not have boxes? Also please have a fedex where the employees all look miserable.
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December 2023 by Jess Eloso
Greatly appreciated the customer service I received today when picking up a poster. Gloria displayed outstanding professionalism while helping me troubleshoot an issue with my order. I'm thankful for her patience in explaining the issue and providing options to fix it.
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October 2023 by Jared DeBrosse
Ahmed is the most helpful guy ever. I really appreciate his service and dedication
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October 2023 by Dark Shneider
I was charged over $70 to ship a 2.35lb keyboard to California. I walked in and asked them to ship my keyboard to the specified address and use the smallest box with packing filler via ground (the cheapest). They promised to do so and I swiped my card and went on my way (I was in a hurry). This was a mistake.Fast forward a few days and I realize my receipt says 20 for bubble wrap and 50 for shipping so I call back asking what the reasoning for the high costs were. After much back and forth the fedex worker insisted that $50 is "normal" to ship a package weighing 2.35lbs to California via ground service and said that it was very far away and that the cost was justified.I really can't believe they can claim this with a straight face. I asked him to repeat it several times quoting my package being a KEYBOARD, it weighting 2.35lbs, the service being basic ground, and the destination being California. He INSISTED that this is a normal price to ship said package.Unreal.I'll never give business to these people again.
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October 2023 by Lori Carruthers
Frustration. After taking the metro here to print documents I find that the printer is not working. It would have been helpful to post this notice more prominently in the self serve work area. But this is not the 1st time I have been disappointed as their inability to take passport photos was non existent for months and likely still not working
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October 2023 by Sarah Tivade
I got seating charts and a welcome board printed for my wedding here and Cleveland helped through the entire process during a meltdown over sizing of the foam board! Such a helpful team and will get stuff printed here again!!
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October 2023 by Suzanne McGuire
I have multiple times had last min projects for work and everyone has been pleasant and super helpful!
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August 2023 by Laryn Marie
I had to write this because I was visiting for funeral, and needed to ship things back home (across country). It was very sentimental pieces of crystal. It meant a great deal for these pieces to make it to me in one piece. It did ! Customer service was wonderful and quick. The person I think was the manager/owner of the location - saw me struggling to fit things into boxes myself. He offered to have his staff help me and package for me. One thing that I liked is that he truly cared and it came across to me. I don't expect this anymore at shipping centers, esp the FedEx offices around where I live. It's like we are bothering them. This place - not feeling at all. Very genuine and wonderful experienced staff there. It was best decision for me to have them pack it. The person packing it was really patient with me and understanding. Thank you. All my pieces made it and couldn't be happier.
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July 2023 by Quinn Nguyen
Cannot stress enough how wonderful my experience was with Cleveland and his colleague. I was super late on my wedding invites. Within 3 hours, I was able to send my designs and get them printed. Cleveland provided a sample and let me use my own card stock. It wasn’t a necessarily easy order, but he did everything quickly and efficiently. Thank you guys!!!
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July 2023 by Ali N.
I prefer this Fedex to both nearby UPS locations because of generally friendlier service. I have also found packages seem to be generally less expensive to mail by ground service, and more reliably to arrive in time than UPS.
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June 2023 by Sam Scouza
Very good customer service! Employee named Axel helped me with all of my questions, including weight limits, color printing, and extra shipping costs!
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April 2023 by Palaniappan Rajaram
Today, I had a wonderful experience at the Fedex Kinkos at 2300 Clarendon Blvd, Arlington, VA. Had a last minute presentation to be printed and Gloria at this location bailed me out. Thank you, Gloria! :)
