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March 2024 by Kristina Pietro
The gentlemen that have helped me here are always kind, patient, and helpful.
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February 2024 by Gabriel Loza
The only reason I give this store a 5 star review is because of a employee by the name of Benette. For the past year, I've worked with him on all my company projects, his customer service exceeds any expectations you may set . Very courteous, professional and hard working !
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December 2023 by Tra Muse
I typically have an ok experience here but this afternoon, I met the RUDEST, NASTIEST customer service person ever. I was still shaking after the interaction. He constantly interrupted me, yelled at me, rolled his eye at me, and then told me to just leave. All because I tried to ask a question about my package. I can’t believe FedEx would hire someone like that to be at the counter.An example of the nastiness - and this is just a small snippet of the horrible interaction. I asked him when the package will be picked up from this location and he said “I DONT PICK IT UP, THE DRIVERS PICK IT UP.” What? This is how you talk to people?I have always been respectful of customer service people and very rarely have an unpleasant experience. When I do, I am usually understanding - it’s usually because the place is crowded. But this - this really was something else. I have never felt so disrespected and insulted by a stranger before. FedEx, please do better.2 stars only because I wanted to be fair to the other workers I’ve interacted with, who have all been excellent.
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December 2023 by Alpesh Patel
915am on a Monday and closed no staff. LateSuper inconvenient and inconsiderate
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December 2023 by Sara Jewel
Had to wait 15 minutes ignored when they had both employees working on the same computer task that was not time sensitive. Overcharged and unprofessional. Will never return. UPS better in every aspect.
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August 2023 by Kaylee Bashor
I was in and out within five minutes, easy peasy. Thank you Bennett for being so friendly and helpful! Will definitely be back. :)
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July 2023 by Aziz B.
Awfully store worst customer service. Don't send anything there
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June 2023 by Caroline Julia
They deserve a zero star. Super slow service, unfriendly staff. Don’t go there!!
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May 2023 by Taylor Fraiser
By 9:15am on a Wednesday morning they had still not opened. There were at least 7 customers standing outside waiting to be able to go inside of the store to send packages or whatever. To be sure, if there was an employee inside at 8:55am, they would not even think about opening the door unti 9am exactly on the dot!
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May 2023 by Megan
Literally the nicest people work here and they ship out the packages in a timely manner
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January 2023 by Seema G
I've been using this FedEx for several years on and off. The staff is always super helpful. I'm so glad they are within walking distance from me as parking is limited.
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January 2023 by Tiffany N.
10/10 customer service. Bennett is always extremely kind, helpful & friendly everytime I come in!
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December 2022 by Tiffanie Cross
Bennett is always so patient and helpful! From designing to helping find creative ways to save on prints! Highly recommend. Michelle is always very pleasant and helpful as well!! There’s a FedEx about 2mins from my home, but I drive 15min to this location for their fast service and helpful disposition.
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November 2022 by Rasha Sharif
I went today after a bad experience at another FedEx and this branch saved my faith in humanity. Mychel the manager was kind and helpful. She went over all the details in my mail and we made sure it is all good to go. She did everything to make sure I am getting served and left feeling happy. Thanks a lot FedEx
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June 2022 by Vivine Zheng
The employee kindly walked me through the process of mailing a key to a friend! Shipping things is always confusing for me, so I appreciate the help a lot.
