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February 2024 by YNA
Just went to this store last night and it was good. They had the coolest printed t-shirts and some really nice shirts too. Ended up getting some for myself and my brother. And the best part? They had some awesome discount deals going on. Such a great collection at such good prices! Can't wait to rock my new outfits! ?? #ShoppingSpree #NewClothes #AmazingDeals
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February 2024 by Britni Collins
Brady and Ashleigh made my shopping experience one to remember! I entered looking for pieces for my birthday outfit. Brady went above and beyond to make sure I found the right items! Once at the register, Ashleigh was so attentive and kind! This is now my favorite Express. 10/10 would recommend.
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January 2024 by Leah R
One of the larger men’s department sections. There was a big sale going on and to my surprise the store was kept well organized and neat. The reason for deducting a star was because the associate was curt and brief. There wasn’t an opportunity to converse or ask questions about garments being available in different sizes online. Additionally there were multiple items in the sale section that were incorrectly labeled, associates did not honor the price. Ultimately I’ve found that the labeling can be misleading in this store location.
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December 2023 by Shareef Abboud
The worst customer service. They act as if they are doing you a favor.
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October 2023 by Bryanna Lorenz
One of my favorite local express locations! Not only is the store well-kept & organized, the staff regularly go above and beyond. One of the managers in particular, I think his name is Arturo(?)… gives personal-stylist-level assistance. I typically hate shopping but he has made it so much easier with his help and recommendations. I have him to thank for my brand new wardrobe!
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October 2023 by catherine fisher
I never write reviews but I went to pentagon express last week and had such an amazing experience I felt like I needed to! I had to return a few items for different sizes and the team helped me find the pants and size I was looking for, even scouring the back for them. I didn’t plan on shopping more after my return but there were such great sales and the manager hyped me up for everything I tried on, I ended up leaving with so many fab items!!! 10/10 recommend :)
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September 2023 by Maya F
We received poor customer service. They were rude, when we asked for assistance they said they did not understand the sign, even when I stated loudly that yes, we needed assistance. This led us to refrain from making any purchases as a result!
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August 2023 by Brittney Powell
Not sure if anyone had a weird experience here before but the vibe was just off. You definitely have to dress a certain way, carry yourself a certain way or else there will be judgement. Just didn’t feel welcomed and absolutely love Express!!!
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May 2023 by Reza Ayoubi
My pick up orders keeps getting cancelled from this store and I dont get back my express cash that I spend on them. Had about 4 orders cancelled so far.
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March 2023 by lanita thomas
Antero customer service was amazing! He helped my fiancé find a fantastic suit for the Kat Williams show we’re planning to see in Vegas. He’s eye for style is superb!
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January 2023 by nazanin taghipour
This store has a very rude store manager, same with the staff..worst customer service in retail
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December 2022 by Nataly Perez
I worked here for 3 days, should have left on my 2nd day but manager Christina was rude and unprofessional and all employees I met all wanted to leave as well.
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September 2022 by Nick H.
Rude customer service. Multiple employees were put off by my requests for assistance. Store was also in complete disarray.
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May 2022 by William Forte
Closed before 7:30p.even though hours are posted for 8PM
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April 2022 by Ronnie Patterson
I don't usually post reviews but this is my second time coming to this Express my first experience was horrible, but this time was awesome.I'm not a fashion forward guy by any means, but Arturo helped me feel confident with the suit I brought and they didn't have my size at the store he helped me order the remaining shirts and pants online from the register.I can't wait to come back and I hope my next sales representative will be half as good as Arturo.
