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February 2024 by thierry de schrevel
Vast choice for women, much less for men!
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February 2024 by Moe Sulie
Great customer serviceDon was the best
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February 2024 by Maritza Cooper
The staff is always pleasant and helpful. Large selection of so many styles to choose fromLove the clearance section .
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January 2024 by G.O O
It's EMPTY
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January 2024 by Orlando Pickens (OJ)
DSW has become my favorite shoe store
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November 2023 by Saiba K.
The manager here is a complete jacka$$. I went to pick up 2 pairs of shoes I ordered online. An associate grabbed them for me, one box was completely beaten up and falling apart, but I took it to try the shoes on anyway. I realize both shoes are for the left foot, I started talking to the woman at the counter and a guy walks up and starts asking what's going on, interrupting us. I tell him I got 2 left shoes, and he asks where I got them from, I tell him I literally just picked them up. He keeps asking questions that made no sense and I'm trying to explain that I just did online pickup. He didn't even listed to a word I said, he asked the associate a few times and she didn't seem to understand what was going on, so I filled in. This jerk was raising his voice and telling me he's asking the associate, he isn't talking to me. If I know what's going on, why can't I tell him?? He said multiple times I'm not talking to you and turned his back on me. He was being a condescending jerk, I felt like he was acting like I'm just a little woman who doesn't know anything. I told him he was being super rude, and that I didn't care anymore, just give me a refund, I'm not buying the shoes. He walked away and the associate refunded me - she told me he was the manager. I'm not shopping there anymore, I'd rather not deal with misogynistic douchebags.
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November 2023 by Diane Johnson
The store is okay. I look for better quality that will last for years, the selection is limited.They do not have bags, not even for sale. I support the environmental objective, however, they should make sure to tell you BEFORE you start to shop. I had to drag a box of shoes around other stores and to a restaurant, not convenient. At more suburban DSWs, it wouldn't be a problem because I could just put the boxes right into my car, but at this location, the car isn't likely to be close.
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September 2023 by Henry Morgan
My kind of shoe store! The employees are polite and helpful, but do not pressure customers for a sale.The store is spacious and clean; there are plenty of brands and styles to choose from.One thing though, there are signs indicating Women's & Children shoes, but no obvious sign for Men's shoes.
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September 2023 by Dwi Devianti
A lot of choices, would be nice if there's someone that can help to check about the stuffs there.
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August 2023 by sheepdog
Bought a pair of shoes and asked for a bag. "We are bag-less for the environment" I was told. Bag-less? Really? I'm all for environmentalism but this is a little much. If you can't provide a customer a bag for their purchase you might as well close your doors and go all online. I was walking around Pent City and wasn't about to carry a box of shoes around with me along with other things. Returned immediately.
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July 2023 by Madi O'Connor
Huge clearance section for men and women, friendly staff, great organization/cleanliness.
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June 2023 by Aaron & Gabby Watts
Meh. Pretty ok prices, much higher than other outlets or warehouses, and the store didn’t look well kept for a dsw
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March 2023 by W W
I had a wonderful experience shopping for shoes. The store was clean and well organized. Estella, a saleswoman, went out of her way to help me find just the right pair of boots. She was extremely accommodating of my disabilities and made me feel cared for. Thank you Estella for all of your help!♿️Easily accessible, the store is unfragranced & they have escalators and elevators for accessibility.
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March 2023 by Cyn Writer
I had a wonderful experience shopping for shoes. The store was clean and well organized. Estella, a saleswoman, went out of her way to help me find just the right pair of boots. She was extremely accommodating of my disabilities and made me feel cared for. Thank you Estella for all of your help!♿️Easily accessible, the store is unfragranced & they have escalators and elevators for accessibility.
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February 2023 by RSB
The customer service of the DSW store was unsatisfactory, the employees were not knowledgeable and not helpful to finding my online order. I had negative experience at the DSW store.