Twice in the last month I've made appointments for vaccination later the same day at this location. I arrive only to be told that they have no vaccine in stock. The system should not have let me make an appointment at that location. Come back in a few days they say. Once was a waste of time. Twice is corporate incompetence.
February 2023
They don't open until 11am on Sundays, which is fine. However, they don't bother to answer the phone to provide assistance or answer questions. Instead, the "on hold" music and CVS messaging play on repeat for as long as you are willing to waste your time.
October 2022
Zahra (the pharmacist) is so kind! She has administered our flu shots two years in a row now and turns what could be a very run-of-the-mill experience into one that is seamless, empathetic, and patient-oriented.