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March 2024 by Willy Dickin
They’re rude as always(most are)
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February 2024 by Hamed Aali
too slow, rude staff, small
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February 2024 by Ruth Oré
Awful experience, poor portions, dirty location, distracted employees, always on phone.
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December 2023 by Nurlan Valiyev
My recent visits to Chipotle Mexican Grill in Clarendon have left me with a sense of diminishing satisfaction, prompting me to reflect on the elements that contribute to the overall dining experience. While Chipotle has long been associated with convenient and customizable Mexican-inspired fare, recent experiences have highlighted areas of concern.The most notable issue has been a perceivable decline in the quality of the food. Chipotle has built its reputation on fresh, high-quality ingredients, but it appears that the execution is not consistently meeting these standards. The once vibrant and flavorful dishes now seem to lack the zest and appeal that made Chipotle a go-to choice for many.Another significant concern is the state of the restroom facilities, which I found to be nothing short of disgusting. A clean and well-maintained restroom is a basic expectation for any dining establishment, and the conditions I encountered at Chipotle were not in line with these standards. The unhygienic state of the toilets not only detracted from the overall experience but also raised questions about the restaurant's commitment to basic cleanliness and customer comfort.While the concept of Chipotle's assembly-line style of service remains efficient, the declining food quality and cleanliness issues in the restroom are cause for reconsideration. It's disheartening to witness a brand that was once a reliable choice for a quick and satisfying meal experience falter in these key areas.In conclusion, Chipotle Mexican Grill in Clarendon, while still serving as a convenient option for fast-casual dining, has experienced a noticeable decline in food quality, coupled with hygiene concerns in the restroom facilities. Addressing these issues is crucial for maintaining the trust and satisfaction of customers who have come to expect a certain standard from the Chipotle brand. I hope these concerns are addressed promptly to restore the restaurant to its former appeal.
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December 2023 by William Bechtle
If I have to ask for extra rice and it's still less than what I would get without asking for extra at Cherry Hill or Ballston Chipotle you're doing something very
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November 2023 by Sebastião Fresco
True what other people say about protein portion size. Two stars deducted because of it.
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November 2023 by Felipe Monsalve
O think I get better service at 7eleven or any gas station than this chipotle.The food was good
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November 2023 by Fernando Gonzalez
Zero consistency on protein portion. It sucks because it’s the cleanest thing to eat quickly in the area but not worth 16 bucks for 5 pieces of cubed chicken. That’s 5 pieces after you ask for double protein. I would gladly spend more money here if it felt like more of a restaurant and less like a casino where I have to get lucky to break even on protein. Wish there was a qdoba near by:(
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October 2023 by Philip V
This is my local chipotle spot and it has to be one of the worst run chipotles I’ve been to (been eating chipotle for over 16 years). They serve the SMALLEST portions, being lucky to get half a scoop full of protein portion. The location is constantly out of ingredients and their computer system for some reason can’t process app rewards. If you’re craving chipotle, I recommend hopping in the car and trying a different location, or better yet, a different fast-casual restaurant in the area.
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October 2023 by Walter R.
Quick and efficient. Also the record for the smallest chipotle burrito in my life. Inflation hitting everybody these days.
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October 2023 by Jonathan Fox
I eat Chipotle 3-4x a week at various locations. I often end up here when I go to the office and I can say my experience has been consistent each time.Incredibly small portions (literally scoop out food and put half of it back), very rude staff, dirty tables etc.. The portion sizes being so much different (constantly) is why I would never recommend someone eat here. Visit a different store or go to one of many other nearby lunch spots.
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October 2023 by Hannah Miller
Oh no... I am so surprised by the reviews...I used to go to the one in Rosslyn, but since this one is closer by, I go to this one. It wasn't bad the times I've visited. I hope the manager checks the reviews and makes some improvements. I am giving five because of the location, the times I've gone were always clean, and the staff were fine. (dined in and ordered for to-go as well).
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August 2023 by Ayana
This Chipotle is a HOT mess. We were so excited to have a Chipotle open so close to us, but this one has always been mediocre. Still, we patronized them and gave them the benefit of the doubt. Today, I had enough and called their customer service line to have my order refunded. The food is usually okay. But the service leaves everything to be desired.
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July 2023 by Andrew Politi
No quesadillas, staff often gets orders wrong, they have no idea how to wrap a burrito (they tend to just squash it together so it completely falls apart at the first bite, and the cross contamination is a serious issue for people with food allergies like
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July 2023 by Jack Fechter
This was the worst chipotle experience I’ve ever had. The staff was utterly rude and spoke back to me when I asked for certain items. After I got the wrong order they did not correct it and incorrectly charged me. I expect better from such a large chain and will never go to chipotle again. Unbelievable!!!!!!