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February 2024 by Richard Young
Great first experience with Noah. Got an honest assessment of my brake pads after being misled at another shop. Look forward to doing more business here in the future.
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January 2024 by Brandi Higgins
Highly recommend this place. I had a very stressful doctor’s appointment today for which I could not be late, and on my way to work this morning I ran over a nail. I called and explained I had an appointment I could walk to from the business but that I needed to leave in time to get to the appt. They were able to get my info super quickly, and they were very considerate to tell me they would text me instead of call with any updates and understood I wouldn’t be able to answer right away. They patched the tire and it was the easiest tire problem I’ve ever had. I also asked at pickup if they happened to notice if my treads looked good for winter and they assured me all tires were good. Once I drove away I noticed that they put air in all of my tires since they were a little low with the cold temps. I’m so grateful for their professionalism, quality work, and honestly compassion to my situation.
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September 2023 by Patrick Holway
The only place you should take your Mercedes. Doesn’t matter what generation. Paul is the best around.
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August 2023 by Gary G.
Big is not always better. C&P (Paul), as a small MBnz repair business owner was personable, offered timely service and budget friendly results. Cannot say enough about his approach to clients. Almost like a "family" visit; no rush to the next customer. Took the time to answer my questions with clear responses. No way to go wrong with C&P. Gary Gregg
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August 2023 by Sanjit B.
Had an amazing experience at C&P with Paul. He was extremely diligent in helping me find a solution for my Mercedes C63 brake job. Parts were not easy to come by but he gave great recommendations on what I should do. He was able to squeeze me in to an already tight schedule and made sure to give me the most reasonable price he could. I sincerely appreciate his honesty and thoroughness, and will most definitely be bringing my car here for any future service work.
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June 2023 by Atothe Z.
This is a real gem of Falls Church. It is refreshing to have a local mechanic who cares about keeping cars in good working order order and serving the client excellently. Mr. Paul and his son specialize in Mercedes but work on any car. He is the sole mechanic for my old classic car. I am grateful for him ability to diagnose, fix and PREVENT! Please support this local business. He stands behind his work and his work is HIS work.
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June 2023 by Amy H.
I've been going to Stohlmn Subaru for several years but when they didn't have an appointment for two weeks, I decided to try C&P Auto Service. They got me in same morning! And super nice and open about what they would do and charge. Really clean shop and super friendly people. I highly recommend.
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May 2023 by Marisa McKinney
Amazing service! They were the first honest shop not trying to scam me. Highly recommend.
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May 2023 by Daniel Anderson III
Very knowledgeable people and honest about what has to be addressed vs what is optional. I love the attention to older cars and the quality of their work. I started taking 10yr old car there after my previous shop closed and they are equally as good.
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May 2023 by T Y
I called about my car and was able to bring it in immediately. Paul gave me a detailed description of the problem and offered options for me to consider. At completion, my car is repaired and I have knowledge from Paul that will help me take better care of my car. Paul is very considerate and cares about his customers. I recommend this shop!T. AntoineServices: Auto battery replacement
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April 2023 by Jim Wilson
My wife and I have been using C&P Auto since 2006. In fact, because we have felt so comfortable knowing that we have a reliable place to get a Mercedes serviced, we now have a (growing?) fleet of three Mercedes. We went to C&P after a visit to American Service Center in Arlington. When getting a state inspection, I overheard a sales mechanic tell another customer that "expensive cars need expensive parts" when presenting them with an astonishingly high bill for a simple service. I'm happy to say that my hunch that I could find a better place for Mercedes service than a place looking to "sell" their service paid off. At C&P, they use quality parts and charge a reasonable fee. I never had a part fail after they serviced it, and they've performed normal service, like brakes, gaskets, etc., and odd things like a brake pedal and an ignition.If there is a problem with a Mercedes, C&P has a dealer-level expertise in diagnosing and fixing problems.Occasionally, C&P Auto sells cars. Because of the trust C&P Auto built with my wife and I, we were confident in purchasing a 2004 Mercedes E320 from them during the pandemic for our children to use. It has not given us any trouble and has performed exactly how C&P Auto said it would, and I haven't had any major issues with it.Overall, I would highly recommend this car mechanic to any Mercedes owner. The expertise and quality of service of Paul and his crew are unmatched.Services: General repairs & maintenance
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April 2023 by Lauren Graves
Really great experience at C&P this morning. I needed to get my VA state inspection done - they were very friendly and fast in doing so. (And the office was a clean, comfortable place to wait.) Though they were historically a Mercedes shop, they've been branching out more recently. Seems like a great place to bring my car if I need any work/repairs done!Service: Vehicle safety inspection
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April 2023 by Lisa W.
We have been customers since we bought our first used Mercedes in 2006. The team provides excellent service for our now 3 Mercedes. We have had Paul's team service our cars each of which are now have over 85K miles. We purchased a 2004 Mercedes from Paul as a teen learning car during COVID it is reliable and very nice on the inside. Thank you Paul and team.
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April 2023 by Mandana S.
i towed my car to auto service before i wanted to go to overseas couple weeks earlier than my departure, advising what's the problem. Find out later that the owner of the shop is extremely busy was not able to touch the car. i explained that i am leaving for three months to oversees and if you don't have time i can take back to my home that i have 13 parking spaces. he accepted to take care of it while i am away. i came back find out that he still was not able to fix it and have to take it in shop to see what's wrong w/it . So, i decided to call him so many times and send a text message as well that is attached as exhibit A along with long message that would be attached as exhibit B , by finally saying , i had a call from our mutual friend Tony that he told me" Paul wanted to talk to you that your car won't be fixed" that i decided to tow it away to LUXUS Automobile in Manassas in order to be fixed. WHILE THE TOWING COMPANY WENT TO PAUL'S SHOP HE CALLED ME AND TOLD ME THEY WON'T ALLOW ME TO TAKE THE CAR OUT AND I ASKED HIM LET ME talk TO PAUL , HE SAID WHY YOU ARE TOWING? I CALLED YOU SO MANY TIMES W/NO RESPONSE. I SAID I HAVE MY OWN TEXT MESSAGE AS A RECORD AND MY CALL TO OUR MUTUAL FRIEND TONY THAT HE WANTED TO TAKE MY MESSAGE TO YOU BY ASURING ME THAT THE CAR WON'T BE FIXED FOLLOWING THAT, I DECIDED TO TOW IT AWAY TO LUXUS AUTOMOBILE. When the car was delivered, the owner of LUXUS SHOP NAMED IRAJ "told me that the battery is missing". i said it was a new battery that i bought it prior to my departure from American service center. RIGHT AFTER THAT I CALLED PAUL W/NO LUCK TO RESPOND. Paul took my battery without my consent which is steeling,
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February 2023 by Kay Bee
I would absolutely recommend C&P Auto Service for your car needs. I recently came into the shop with a question regarding a sound that seemed to be coming from my serpentine belt. Paul was very helpful and patient and took great care of my car. He charged me a very fair and honest price for his service, and I will be happy to come back to the store for any of my car needs.
