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May 2023 by Google user
Update : For going to this office I lost $3,500 (they didn't add my credits) plus what I paid to them. Armando doesn't return calls, has acted very unprofessional and even after acknowledging their error they refused to refund what I paid to them let alone the $3500 that I lost. If you come to this office you are on your own risk. This is not a trustworthy place, and I wouldn't recommend it to anyone. I've been trying for two days to speak with Armando and he has ignored my calls. I came here last year to file my 2021 taxes, but the person who helped me, Mungunzaya, seemed inexperienced. We had five to six 1099s and W2s and had lived in two different states. We were also first-time homeowners, graduate students, etc. She offered no guidance on deductions for 1099, house, etc - NOTHING - I kept mentioning deductions, laws, etc. but she was clueless about them. This subpar service wasn't cheap. They charged me more than $600. This year, I decided to do it myself. Reviewing the federal credits for students, I noticed last year I didn't have to pay $1000 on federal taxes since there's a nonrefundable lifetime learning credit of up to $2000 YEARLY. Mungazaya didn't apply it to my taxes nor mention it. I also see errors in the child tax credit she assumed we had gotten the credit in advance without asking?. I wonder what else is wrong? But, Armando has gone AWOL. I've been calling, and no other supervisor has called me back. The receptionist Macayia? laughed at me when I mentioned the credit and acted very irrationally. Not the place I was looking for. I'd say go to a CPA if it is not a plain W2. Otherwise, this is not the place.
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April 2022 by Murtazali Dugrichilov
Because I got a very good experience with the company
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April 2022 by Lexi L.
Evelyn Kuniyoshi is SUPER rude and condescending. Do NOT see her. She's too old to be helping people with taxes because she doesn't know what she's doing anymore. STAY AWAY!!
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February 2022 by Edna de Jesus
Mrs. Alicia Zito is such a professional and always makes the filing easier. Mrs. Zito completed my income tax return right away and answered all my questions.
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February 2022 by Ivette Cordero
She's quick. Alicia is so trustworthy. Worries are gone.
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November 2021 by J Walker
I used Pete Bryan there for years and he referred me to Ashley Hanson when he left. She has been very prompt on responses and great to work with.
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May 2021 by Bianca Loreti
Ashley was super helpful in really helping me understand the ins and outs of taxes related to my small business. Highly recommend her! Both my husband and I had a pleasant experience for something that can be daunting. She really found us the best tax deductions and helped us plan better for the next year. Our next appointment is already booked for 2022!
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May 2021 by Robert Rom
My experience was wonderful. The tax preparer was cheerful and very competent. I received a big federal and state refund!
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May 2021 by Bill Barker
They’ve done my self employed taxes since 1997. No complaints. Reasonable cost in my opinion. Would prefer they knock mine out in an hour or two, than me struggling for several hours and making a mistake. Time is money.
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April 2021 by R. Bailey
Block Advisors continues to exceed our (family of five) expectations. This is the first year the entire household required the professional tax preparation of Ms Ashley Hanson. She continues provide excellent service and support with our tax returns. Ashley has prepared our tax returns for the past seven years. Her character and attention-to-detail(s) are impeccable. She incorporates critical thinking and logical reasoning for our personalized tax tips. Thank you for considering the face-to-face tax preparation; it provided a sense of normalcy, following an unusual year of events.
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April 2021 by Laura R.
Evelyn Kuniyoshi is an awesome tax preparer and she is the reason for my high assessment of the H&R Block service I received. She is a friendly, quiet professional who always does her best to get me the maximum refund. She is outstanding!
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April 2021 by Samantha Rhine
My advisor, Curtis, was so great! He was professional and even though there were restrictions where I could not sit down with him due to COVID, he walked me through everything and got my taxes done so quickly! Will be going back again next year!
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April 2021 by Geoff Schaefer
Evelyn has been so diligent and competent and quick for years now. I always trust that she'll get things done right and on time.
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February 2021 by Debi Bradley
Though Ashley was not originally scheduled to be my tax adviser/preparer she was very well prepared and knowledgeable. I am very happy with her service.
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November 2020 by Jeff
Evelyn Kuniyoshi is a FANTASTIC Master Tax Advisor. This is why we have been personal customers of hers for several years. She continues to be an invaluable asset to Block Advisors and serves as a professional example for other Advisors to emulate. Please take a moment to personally thank her on our behalf for a Job Well Done!
