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August 2024 by Jonathan Gross
I've been getting my bikes serviced here for a few years now. Eric & the rest of the team always take great care of me, providing quality service in reasonable time frames. They always work with me to find affordable repair solutions rather than just pushing new bikes or prohibitively-expensive & unnecessary repairs like I've experienced at some other shops in the area.
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August 2024 by Emily Murphy
I rented a road bike from them and it was a great experience. It was really affordable and the staff were helpful. They also had really good inventory. Highly recommend renting or buying from Big Wheel Bikes!
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August 2024 by Jorge Diaz
I visited the store on 7/13/2024 with my wife. We were welcomed by the General Manager Mr. Westerman. He helped us to find a bike in my price range and to acquired other accessories for the bike. I bought a Marin bike. I am very happy with my purchase and the service I received at the Big Wheel Store in Arlington. We will visit the store again.
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August 2024 by Loren Robert Rudd
Eric is the best!!
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July 2024 by Rory Pillsbury
Fast and cost effective service by attentive and friendly staff. I’ll definitely be back for all my future bike needs, repairs, add-on, etc.
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July 2024 by Dawn Heyn
Always helpful, friendly, and the best prices around.
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July 2024 by Hans Amelang
Went in to do a little research and the gent I talked to was very helpful, courteous, and immediately had knowledgeable suggestions that actually came from experience and feedback. And they have parking what more do you want?
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July 2024 by Richard Zambito
Great bunch of techs at the Arlington shop. They are courteous, friendly and know their stuff. I won’t go to any other shop!
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May 2024 by Nicholas Srebrow
Nice friendly staff who listen to what you need and don’t make you feel like an idiot for not knowing all things bicycles?
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May 2024 by Doug Berenson
I am a regular at Big Wheel in Arlington. I always get great and fast service. I also get honest opinions about what I need and don't need. They have often declined to charge me for relatively small tweaks when they could have done so. I highly recommend them.
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May 2024 by John Lushetsky
Great staff. Very helpful. Went the extra mile to fix my bike.
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May 2024 by Bryan Marchante
Best service in town! Servicing was quick and the turnaround was next day! Thank you to Eric and the crew!
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May 2024 by David Walker
Excellent! I have been buying bikes (3) and having maintance done over a 10 year period at this location. Always top of the line service and a good selection of bikes of all major makes and models.... knowledgeable owner and techs.
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January 2024 by Carter Hanson
Can't say enough about this store, Great friendly knowledgeable service, great bike selection that gives you choice and not just what big company bought you local bike store.This store has been a great resource for me, and will help me do whatever "silly thing I want to add to my bike this time".
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January 2024 by Adam Cloch
Great place to go for bike repair. And they are always willing to accommodate walk ins with quick turnaround times. Best part is the Italian store is right next to it so you can pop in for a sub while you wait.