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November 2023 by Jeremy D.
No comments. You'd be surprised by the owner's attitude. Never wrote down a review but I had to. The owner might be professional w his job; I don't know, but he's got no moral, integrity, nor respect towards non customers. Everyone should be treated equally and I think that's something that at his age, has never understood.
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October 2023 by Steve H.
I went in to get a diagnosis and repair for a problem I was having with my struts or something on my dodge Magnum. There was a creaking somewhere under there. They didn't fix it! But that's ok because they told me up front they weren't sure of the root problem. Instead of selling me a day long project that was a shit in the dark they offered a small/inexpensive potential solution (but no promises). I paid them the $125 if I remember correctly. Ultimately it didn't work but I don't mind because they were up front and honest about it. They are also usually pretty talkative and helpful with maintenance advice and giving context and answering questions.
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September 2023 by Dan Walter
I've been taking cars to Baird for over a decade. They've always:- given me a fair price for repairs- repaired only what's needed- given me options if any existI send my friends there.
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August 2023 by Patty CANAVAN
Baird Automotive is the place our whole family can count on for our auto needs. Good diagnosticians, honest and fair pricing. We recommend Baird to all our friends and neighbors
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August 2023 by Libby G.
I've been using Baird Auto for years and they are always fair, honest and give good advice on what to do (and not to do). When my car failed inspection, they checked it out, said there was nothing wrong and refused any payment for their time. I totally recommend them.
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July 2023 by Ed F.
Have been taking the family cars to Baird's for years. Excellent mechanics. Complete, total faith in both their work and their recommendations. The best shop in Northern VA, without a doubt.
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July 2023 by Paul Hendrick
I took my car in for an issue with the air conditioning, and they had it fixed and with an oil change within a few hours. This was partly due to the cause of the AC breaking, but the staff were nice, pricing fair, and service was quick.
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June 2023 by Jason Villatoro
Unbeatable! Can’t imagine going anywhere else. Professional and very knowledgeable crew. Fair pricing. Quick and reliable service. Never let’s me down.
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April 2023 by Maya El-Azzazi
I had a very positive experience using this shop. They changed out my break pads and fixed a clunking sound in the front of the car when I hit speed bumps. They gave me a quote and fixed both issues in a couple of days. They are highly communicative, polite, and they won't try to overcharge or oversell you something that you don't need. I would recommend them to anyone who doesn't want to pay thousands of dollars at dealerships.Services: General repairs & maintenance
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April 2023 by Jennifer Burgin
The team is honest, fair and experienced. Women who especially feel taken advantage of at other places should go here - none of that nonsense at Baird. We cherish their respect for customers.
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January 2023 by Elise Anderson
Baird Automotive is absolutely wonderful and I don't have the words to describe how thankful I am for them. Joey was kind and patient with all my questions and explained everything in depth to me. Baird is the only auto shop I have found around here that has worked with me regarding my car and hasn't tried to upsell or overcharge me. They have become my new place to go if I have issues and I cannot recommend them enough!
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January 2023 by Mary Hollis
Joey is kind and professional. They did a great job on my car and even helped with an odd job weeks after. I highly recommend.Services: Vehicle Inspection
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December 2022 by Jacqueline G.
Bad shop, do not recommend them at all. Not on schedule and charge more than quote for subpar work. I went elsewhere and got issues resolved that this shop was too incompetent to fix... FOR LESS.
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December 2022 by Ben G.
Bad mechanic and bad people. Take your car to a real mechanic. They ruined my engine by putting the wrong oil in it! Also, they are rude people. I do not recommend this shop, use someone who is better.
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November 2022 by Trent & Rachel Corbett
I've been meaning to review these guys for a while. I took my car there based on other favourable reviews and word of mouth and am entirely satisfied. I have been there three times and would go back.They were happy to run their diagnostic tool on my car free of charge to give me an initial indication on how serious the faults were, they gave me a good indication of how expensive it might be, and then then they gave me a fair price. When I went there the wait to book my car in was about 4-5 days, but it was worth it. I didn't need the work done sooner, so I don't know if they can fit you in inside that timeframe if it's urgent.Overall, I recommend these guys to my friends.