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April 2024 by Judy K.
Professional, timely and efficient plumbing service. Michael Smith took care of my small problem, had good recommendations for a future maintenance and did not try to sell me any unnecessary products or repairs. Most importantly: the company committed to 2-3 pm and Michael was at the door at 2:01 pm. Points for punctuality! Thank you.
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March 2024 by Lauren V.
We had some plumbing issues around the house that needed fixing. Michael Smith was the representative who came--he was diligent, helpful, and patient with my questions. We've used this company over the years and have always a good experience working with them.
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March 2024 by Amy C.
I was looking to resolve a few different plumbing issues (e.g. low water pressure, sulphur smell coming from water) and received quotes from a few different places. B.L. James & Son were the most fairly priced, responsive, and professional by far. The plumber who was sent by, Jorge, was super knowledgeable and made me feel at ease that the issue was going to be addressed. He was great at explaining the issue/resolution/future maintenance tips and and the services were done day of. All in all, couldn't recommend this company more!
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August 2023 by Darcy Flynn
Aaron was very friendly and calming. He pardoned my clutter and quickly fixed the problem for a very fair price. I highly recommend him.Service: HVAC system repair
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August 2023 by Mike Giaquinto
I realized at about 6:30pm on Saturday night (in the midst of a heat wave) that my AC wasn't working. It seemed like the fan on the condenser unit had stopped going. I'd had B.L. James & Son on my radar based on the reviews, but I'd never had them service anything before. I put in a request on the website, and around 11:30 Sunday morning, I got a call from Travis offering to come by once he finished with his last job. He fixed the issue (a bad capacitor) in under a half an hour. He didn't try to upsell me on anything, and even showed me how to clean the condenser coils to avoid needing more professional maintenance. He stuck around to make sure everything was working and showed me the temperature of the air coming out of the vents to ensure that it was back to normal. He was also very friendly throughout the entire process. Based on this experience, B.L. James & Son will undoubtedly be my go-to for HVAC services in the future.Service: A/C system repair
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August 2023 by Benjamin Sessions
Jorge came to resolve a leaking disposal system. He was diligent and timely. Importantly, he was able to creatively problem solve a non-standard electrical hook-up on site. Highly recommend
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July 2023 by Erin Fowler
Best HVAC company in Arlington. I call these guys and they came out immediately in a Friday evening. They installed my system on a Saturday. Fantastic service, highly recommend these guys for HVAC.Services: A/C system repair
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July 2023 by Nicole Southcott
Robert came within an hour of the office taking my call. These guys are super responsive and always on time. The best HVAC company in Arlington.Service: HVAC system repair
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July 2023 by Joseph Saah
Jose and his team did an excellent job replacing my HVAC. They were timely and professional and I would highly recommend B.L. James & Son for your HVAC needs
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July 2023 by Abby Doyle
Aaron was the technician that serviced our HVAC system. He was punctual, professional, and explained our options thoroughly. I am so glad we found BL James, they exceeded my expectations for a locally owned and operated service company. I would highly recommended! We look forward to using them for our future air conditioning, heating, and plumbing needs!Services: A/C system maintenance
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July 2023 by Sara Pasquini
These guys are great! Their prices are fair and the service is fantastic. Robert is especially friendly, thorough and easy to work with. I had 2 other estimates done and these guys beat them in price and did an awesome job. I highly recommend!
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July 2023 by Sara Neugroschel
George, Jose and their entire team did a phenomenal job installing a new HVAC system and hot water heater. They were prompt, friendly, and thorough. They left the house super tidy and although installation took longer than expected they were in great spirits all day. Thanks team!
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June 2023 by Alston Offutt
Chris at the front office was super helpful in getting my annual maintenance scheduled. Aaron was the technician and was very knowledgeable and thorough in his work. While performing the maintenance, he also mentioned that he could install a new NEST thermostat in place of my old thermostat. He was on time, worked efficiently, and very professional. In addition, BL James & Son was the most competitive of the quotes I received for smart thermostat installation. I will be using BL James & Son for all of my future HVAC & Plumbing needs.Services: HVAC system maintenance
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June 2023 by Kathryn Johnston
I needed to replace my AC unit pretty quickly. They came out on Monday, Robert gave an overview of the process and sent me a competitive quote almost immediately ($3k lower than the last company), and by Thursday afternoon the install was completed! Jose was incredible with the install, great communication the whole day and went out of his way to get me new filters for the system. I'll be a return customer to take advantage of all services!Service: Install AC
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June 2023 by Mark Potts
We had our entire hvac system replaced. BL James were great throughout. Super knowledgeable on the quote and extremely friendly and professional on the install. Highly recommend!Robert, Aaron, Bob, and Diego worked hard and efficiently. Great employees!Services: Heating system installation
