-
September 2023 by Axpaul Axpaul
Stopped by yesterday and had a great experience. Mimi was knowledgeable and put me on a great body cleanser for chlorine.
-
July 2023 by A. Antoine
Shout out to rep Cedric! Not only was he very patient and kind, but extremely knowledgeable of the products that I had more than several questions about. His service was above and beyond! Thank you so much for all of your help, I am a HUGE FAN of the brand 10/10 would DEFINITELY recommend!!
-
April 2023 by Rebecca Poirier
The Nutriplenish conditioner is literally healing. Came into the Fashion Centre at Pentagon City location, and Cedric was super helpful! Very knowledgable and really hooked me up 10/10
-
September 2022 by Shonda Salami
Love the products and service at this store. Trying a different product line this time around. Hopefully it works well with curls and coils. The smell is light and airy. The paddle brush is a bit of a splurge but I wanted to try something nee. The scrunches were a free gift with the purchase. The colors a great and they seem to be sturdy and easy on the hair. They won’t pull your hair out!
-
July 2022 by Gideon Blum
Wow! I had taken a bit of a hiatus from Aveda for a while when I didn't live near a store, but damn did I miss the service there. Ashli was amazing!! I had almost too many questions about products, and she quickly had an answer, and showed me some of the newer products which I quickly bought. I will definitely be back!
-
July 2022 by Andrew Meza
Very helpful staff and super welcoming, will return for sure
-
April 2022 by Carole Mars
Great customer service - always walk out with more than I intended to buy. The heads up on sales and special deals for being a regular customer is great.
-
March 2022 by Sassy Sauce
Love the products and service at this store. Trying a different product line this time around. Hopefully it works well with curls and coils. The smell is light and airy. The paddle brush is a bit of a splurge but I wanted to try something nee. The scrunches were a free gift with the purchase. The colors a great and they seem to be sturdy and easy on the hair. They won’t pull your hair out!
-
December 2021 by Michelle Futrell
My husband and I were in the store tonight and made a purchase and went on about our way shopping. We left the mall and headed back home to Richmond, VA and half way there I realized I left my Aveda bag with my products in the Invicta store. I took a chance and called the Aveda store and asked if they would be able to send it to me, since they ship products. I was super happy that, Jocelyn, was so kind to go to the Invicta store and get my bag to ship my products! Thank you Jocelyn!
-
September 2021 by Unparalleled Eye Designs
Absolutely delightful shopping experience at this location. Stephanie, a lovely associate (also a professional hair stylist), offered terrific insight into the Aveda lines— a kind and patient demeanor, paired with product knowledge are ideal conditions for the consumer.We curated a series of products that focus on nourishing and hydrating my hair, everything smells so delicious, and I’m enjoying the products thus far.Thank you Stephanie for further enlightening me about my hair and being so pleasant; happy to return to this specific location to procure my future Aveda goods.
-
May 2021 by Jennifer Colvin
Stephanie was so helpful and knowledgeable about the products. I love Aveda. They also had plenty of free products with my purchase
-
April 2021 by Eric Jenkins
They gave my wife great service and product advice
-
February 2021 by Justin Godwin
Excellent products and superior customer service! Highly recommend. Best Aveda shopping experience I've had in years of shopping at various stores.
-
January 2021 by Julie La Pierre Dent
Very clean space and professional employees
-
November 2020 by Cal H.
If I could give out 100 stars, I would. This is the ONLY Aveda Store that I will shop at. I've been coming here since 2003 and will only shop with my personal shopper "Jocelyn." She's what makes the experience worthwhile. She's always looking out for me. She knows my likes and happily anticipates my needs....as well as the needs/wants of my five sisters, three nieces, about eight aunts and a couple of others who have been on the receiving end of some Aveda products. "Jocelyn" is my go-to shopper for all my gift ideas. I don't have to think to hard. I just tell her who I am shopping for and she takes care of everything else which includes the product selection, the presentation and the best way to maximize my dollars (either through points or outright purchase). She calls me her VIP, which I appreciate. Even during these times she has been there. She will contact me with upcoming sales as well as whenever there is something new coming on to the market. I'm serious when I say that there is none like her in this business. When I used to go to the mall, the others at the store knew that I was there to see Jocelyn and would just point me to a seat and call her out. LOL. The Pentagon City location is the place to go. Stop in. Ask for Jocelyn and tell them that I sent you. You will get the royal treatment. It's a great atmosphere!! I am also a member of their Aveda Rewards Program. The points add up and they rewards make great gifts for yourself and others!! Keep doing great things!!