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August 2024 by Rick Clark
Fast, quality service at very fair prices. Highly recommended. Thanks!
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April 2024 by Traci Bethea
I've been going to them for years because my male co-workers had reference them . However, this past weekend was my worst experience with them . The customer service and quality of work have declined . I recommend women to have another person there to witness the verbiage or male presence who are experts in vehicle . I don't ever write reviews. However, this was a terrible experience, and there are plenty of other arlington mechanics. Don't come here
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March 2024 by Pierce Griffin
I had recently replaced the catalytic converter on the engine and distributor cap and spark plugs..I took my car to this place to get the emissions check..they failed my car for engine mounts.. don't you think the other shop would have pointed this out.. but anyways I took my car elsewhere and it passed inspection..I guess this place needs business that bad...go at your own risk
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September 2023 by Natsumi Moore
Customer service is always great. I go here for emission and inspection. They are friendly, has fast and efficient service, they call back when it’s ready quickly and makes my busy life much easier. I’ve been to many places but I like it here bevy how they make this process with ease and peace.
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September 2023 by Mike Gunnell
Dropped off a service van yesterday because of front end shaking when braking. After diagnosing they called to explain the repairs and provide an estimate. Surprisingly, the van was ready to pick up that afternoon. Downtime is critical for us... The ride back to the shop was smooth as butter!Thanks to Rudy and the professional techs at Automotive Express.Service: Brake service & repair
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September 2023 by Uncle Big Man aka GURU DOO-DU
Great SERVICE great staff
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September 2023 by Steven Mays
Professional, pleasant & informative.
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September 2023 by Oscar William Nunez
Friendly, down to earth honest
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September 2023 by Jennifer Sellers
Great! Got me in late in the day for an oil change. Good price. Lovely staff. Also good restaurants walkable if you need a place to wait.
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August 2023 by Alec Schadelbauer
Took my car here for the first time to get my state inspection and will definitely returning! They were friendly and very efficient. Highly recommend!
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July 2023 by Cary Whittenburg
They will get your car fixed in good time and reasonable prices definitely take your car here
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July 2023 by Jennifer S
Great! Got me in late in the day for an oil change. Good price. Lovely staff. Also good restaurants walkable if you need a place to wait.
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July 2023 by Neil Amato
Went here for an inspection and they fail me because I need new rear struts and a brake light is out. Brake light okay but struts is gonna be ~$700. They weren’t able to do both that day so I take my car to a DEALERSHIP and they say my struts are fine just the brake light. From a dealership!! I expected to pay $900+. They replace my brake light, fill my fluids and air pressure, pass my inspection - all for $35.Should have done my due diligence before taking it to this place. Also should have checked their work. Not going here again.
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June 2023 by Kathleen Connors
Great repair shop! Rudy and his friendly team have been taking care of my car for five years, I highly recommend them. They do honest work a very fair price. Never pushy, but offer great advice about maintenance. They go the extra mile to provide great service, exactly what you what from your repair shop.
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June 2023 by Aaron D'Souza
My recent visit to Automotive Express left me with mixed feelings. While there were some positive aspects, there were also a few areas that fell short of my expectations.On the positive side, the staff at Automotive Express were friendly and attentive. They greeted me warmly upon arrival and were willing to answer my questions regarding the services they offered. I appreciated their willingness to provide information and make me feel welcome.However, I found the overall service to be somewhat lacking. The wait time for my vehicle to be serviced was longer than anticipated, and there seemed to be a lack of communication regarding the progress of the work. It would have been helpful to receive regular updates or an estimated completion time to manage my expectations better.Furthermore, I noticed a few minor issues with the quality of the work performed. While the technicians were generally knowledgeable, there were a few areas where attention to detail was lacking. For instance, I noticed a small scratch on my vehicle's exterior that was not present before the service. While it was a minor blemish, it was still disappointing.In terms of pricing, Automotive Express was reasonably competitive compared to other automotive service centers. However, I felt that some of the charges for additional services were a bit steep, and it would have been helpful to have more transparency in the pricing structure.
