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November 2023 by Grace Chang
Been getting my car maintenance from Auto America since 2018 and haven’t looked back! They’ve been amazing in communicating the services they recommend and why it’s important to keep your car maintained. I drive an older car so having a shop I can trust has been a game changer. They were also great when I got into a minor car accident and had to go through insurance.They have been fantastic to work with and trust them 100% to keep my car in great conditionServices: Transmission
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November 2023 by Jasmine Tucker
It was my time coming to Auto America Service and I will have to say Alex and his team were AMAZING! 10 out of 10. TOP TIER Communication and work had my Jeep Wrangler up in running like it was brand new thank you all so much.Services: Auto battery replacement
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November 2023 by Jeff
I have 5 trucks that I have serviced at Auto America, for the company I work for. Service is always quick reliable and professionally done. Jose, the manager is the bomb this guy you can tell is dedicated to customer service without a doubt. Always a smile on his face and always ready to help. He keeps me informed of the services being performed, time frame etc. I've been working with him for 10 years now and it's always been a pleasure.
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October 2023 by Sean T.
Just getting these people to comprehend the service needed and schedule it is too much for them.
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September 2023 by Gabby W
Really amazing auto shop! The staff is very friendly, understanding, and professional. I highly recommend people getting their car serviced there.While I only visited once to have my car fixed after it wouldn't start, they really helped me during a disastrous car issue I was battling over with my dealership. I had to have my car towed to their shop, but they were very accommodating in allowing me to drop it off anytime. Alex specifically worked on my car and was great in communicating what issues he found and how he would proceed with fixing it. My car is thankfully back up and running thanks to him, and they were kind enough to let me go free of charge. Overall, I am so thankful for their help and wished I lived closer to their shop!
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September 2023 by petra djokoo
Decent service, but very slow, changing 2 tires and alignment should not take more then 2 hours if you specialize in the fieldService: Tires
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September 2023 by Michael Parasite2010
Need a mechanic? This is a place to go to. Great mechanics, very friendly, honest and will make sure the job is done correctly the first time. You can trust that they will look out for you and your vehicle not the almighty dollar. I have a 2003 jeep wrangler and a reason why it’s going on to 200,000 miles is because of them. They make sure everything is kept in top shape condition.
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July 2023 by W C
I've been to this shop a few times now and I like them a lot. I know a little bit about cars, enough to have a theory about something that doesn't seem right. These guys will listen to you, and try to diagnose problems without what I call a "parts shotgun" approach. I left my other longtime shop because they always quoted the most expensive, invasive work. Zero car shops in NoVa are cheap, but here I feel like they listen to your problem and their first inclination isn't to run up a huge bill.
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July 2023 by Fareshta Sultany
Honestly, I love this place. It’s really hard to find a good mechanic for European cars, someone who pays close attention to detail, but this is America Auto Service for you! I ran to them in crisis mode recently— because I truly trust them with my vehicle! I’ve had really negligent mechanics before, but these guys at America Auto Service treat my car REALLY WELL & they’re the only shop I can trust to not screw my vehicle up.They’re efficient, fast, and friendly. Did I already mention really reliable? Jose, a supervisor there always makes sure that not only the given issues are taken care of, but he also makes sure to let me know if he sees any other car-threatening issues that need immediate fixing. I feel like Jose truly cares about my car and my vehicle. He gives really good advice! Also shoutout to Alex because Alex has also helped me out numerous times and has just been so kind to me and informative as well!Services: General repairs & maintenance
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June 2023 by Carol Hamblin
Super pleased and impressed. The Auto America Service team is flexible, courteous, thorough, great communicators, and know their cars. The facility is bright and clean. Using their customer facing technology I was able to see their findings, approve the work, and track progress in completing the work. They are prepared for people to pick their cars after business hours.Thank you Auto America for improving my car's performance and making is safe for my granddaughter.
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May 2023 by Raymond Younger
Amazing service there with you every step of the way. Will even help out with discounts for parts and maintenance. Easily accessible from the highway and surrounding areas. Polite and courteous I highly recommend you use this business.Services: General repairs & maintenance
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May 2023 by Jennifer H.
I'd been coming here for years but in recent months the service has gotten horrible. My A/C is out and they did the diagnostic while it was in for some other services. I made a later appointment to have the repairs done, replacing the high and low pressure hoses. I asked at the time I made the appointment how long it would take. I was told up to two hours. OK, great. Scheduled for 0930, dropped it off and went for a run since the location is off the W&OD trail. Back almost 2 hours later and my car hasn't moved. I went in and say why does it look like you haven't even started yet?! Desk people get a manager. He comes and says they were waiting on the lift to be open. I said well i can't get to work without my car, so I need this done. He then says oh well we need the whole day. I told him i was told 2 hours. He now says oh well probably a day and a half, 13 hours on average. I said give me my keys I'll go elsewhere. So now I've lost half a day of work and still no A/C.
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April 2023 by Kimberly
They were quick and efficient. Customer service was helpful and friendly. They gave me a digital quote for my repairs, with pricing, photos, and explanations. Overall, a very good experience.
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April 2023 by Will King
I have brought my car to Auto America many years ago for engine repairs and they've always done a great job. This time, I had some electrical issues, which they were able to find parts, which was amazing because my car is pretty old, 2003, and they were able to get me serious discounts on the price. Although they have always impressed me with their professionalism and their service in the past, I will still surprised at what a great job they did with my electrical issues. I would highly recommend this place the service any issues you may have with your car.Service: Electrical
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April 2023 by Day Tinubu
Auto America was thorough, quick, and extremely reasonable fixing my car’s steering. Came to them for a second opinion and they explained exactly what needed to be done. I will definitely be back!Service: General repairs & maintenance
