Refreshing quality customer service was a definite plus today upon our visit to Apple at Pentagon City Mall. King and Matt had us in and out with a new phone and accessories in less than 30 minutes, with the phone data transfer completed!
September 2023
Went to store Friday 15 2023.Staff went above and beyond to deal with a defective iPhone 12 that my wife had purchased from a Verizon store in md. Our outcome was great.Thankyou to all staff members.
September 2023
Horrible service, no one greets you when you walk in I had to get someone myself. I came in for an AirPod repair, first they told me it was going to be a 30min wait then they extended that to a 2 hour wait to simply repair 1 AirPod bud is a bit ridiculous. Go to another store because this one sucks.