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October 2023 by Ronigrl
Very Rude… This salon is racist! They throw the tip on the fee of the service… Please know the price of services prior to coming to this place! They are NOT American! Please change the name of your nail salon! Vietnamese Nail Salon seems more appropriate!
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June 2023 by Claudia R Harvey
The Lady that did my toe nails did a horrible job, when her coworker was fixing what she did she came over pointed to my toes and she laughed, I told the lady that was fixing my nails that she was rude, she blamed my toe nails, like I never had done them before. So disappointing, I told her if was about getting at bad job I would do it my self an for free.Services: Foot massages
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May 2023 by Dan O'Donnell
urchased "upgraded" mani pedis for my wife and mother in law for Mother's Day for $124. Walked in ahead of the visit after reserving spots the day before, paid, and left $40 cash tip. I should have had a clue something was going to go awry when I was greeted at the front with "what do you want?" I was stunned to see the two moms return 10 minutes after their appointment. Apparently my mother-in-law asked for French tips with purple and the nail technician rudely said no we can't do that. Maybe they can't, I don't even know what that is, however, the delivery of the news was so offensive, they left. Imagine how rude someone would have to be for an 80 year old grandmother to walk out on a gift from her favorite son in law. I drove back to American Nail to get my money back. I only said what was necessary to complete the transaction. Someone else tried to blame a language barrier as they returned the tip envelope, opened but with the $40; I responded that "kind" is the same in every language. Rude front desk guy couldn't process my credit card refund so he gave me cash. Mother's Day rude is on a whole other level. This place has no place being in business.
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January 2023 by Natalia R.
This is the second time I come to this Nail salón and it's unfortunate they cant do a proper manicure/refill. The first time the Lady added the nail product and forgot to FILE entirely. The borders or the nail where uneven and the cuticle part of the nail was sticking out. This time I returned and explained what happened last time and gave them a chance without asking for any discount from last time. I asked for oval nails, I had to get a refill. The lady did it very fast and I had to file some of my nails in the spot which were so uneven. My nails did not end up oval, but a round/square shape. The painting wasnt good either. Bad experience but I hope they can train their staff more, and not rush through their sessions to attend more clients.
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October 2022 by Susan Phillips
Handicap accessible and welcoming. They allowed my mom to stay in her wheelchair for area waxing of face. This is a senior friendly place. We will be coming back.Services: Manicure
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September 2022 by The Savage S.
This review is specifically for the nail tech Tee. She is so rude. She makes racist comments about people, especially south asians and arabs. I now live on the west coast, but I use to go to her when she worked at Arlington Nails (pre-covid). I recently visited VA over the summer in 2022 and decided to get a manicure and brow wax from her. She was rude back then and is still rude now. To make matters worse, she does a sh*t job with nails. She is very forgetful of her appointments and has admitted to it. She'll move your appointment around super last minute, sometimes even 15 minutes before the scheduled time, and if you can't accommodate to her schedule, you'll have to cancel your appointment. She is also really hostile when waxing brows. She aggressively pushes my face instead of gently pushing it to the side or just f*cking asking me to tilt my head. She doesn't even deserve a tip. Very unprofessional. She needs to be fired. Will NOT be going back. You guys want a good salon? Go check out Rain Lily in Vienna.
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August 2022 by Joanne M.
Will never return. Rushed nail job. Prices keep going up. Woman who waited on me was curt, rude, and inattentive to the nail repair required. Used to go regularly but service has continued to decline. And now that the price is high I will pay for a professional manicurist who cares.
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June 2022 by Laura S.
I go to Rose every month for a pedi. It always looks perfect and if you get the spa pedi they include an awesome foot and leg massage. Great neighborhood standby for service and excellent results
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June 2022 by Brent and Linda Stone
Walk in service is great. Appointments can be made as well. I have come here for many years and the experience has always been very good.Services: Waxing
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June 2022 by Emmy N.
Terrible service. Waited over an hour while they took three other clients before me. Eventually just left without getting my nails done.
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May 2022 by Eva Berdecia
You will get a much better pedicure at Orchid Nails around the corner. I came to American nails since I was unable to get in at Orchid. It had been about a year since I had come to American Nails last. Unfortunately, my pedicure wasn’t very good. She didn’t trim my cuticles well, cut my nails so short they hurt and were not even. The polish job is eh (due to the polish being diluted). I won’t be coming back. There are too many nail salons in the area that do a much better job.
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April 2022 by Evelin Fuentes
I went with my cousin to get a mani/ped they made my cousin wait like an hour to get his feet done to the point the water was cold. It looks super unhygienic to the point that it looked like they reuse the same tools for everyone and just clean them with water. I was taken right away for the pedi it lasted for a total of like 15 mins. she was acting super rushed but there weren’t many people there. My feet turned out okay. The real problem was the mani she asked me to pay first for the services which I was confused but can understand that sometimes people don’t pay so I didn’t think of it twice. Which I thought was just their policy but then I noticed other clients weren’t charged before their services first just me? I couldn’t help but think it was racially motivated hence me and my cousin being the only people of color there. She then proceed to do a terrible job on my nails and only painted half of my nail leaving parts of it unpainted when I asked her to fix it please she started yelling super loud in her language and ignored me. Definitely would stay away from this place. they just want a quick buck and don’t care about building relationships with their clients. On the other note The lady that did my cousins pedi was sweet and we made sure She was taken care.Services: Manicures
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April 2022 by Junior R.
I went here for the first time yesterday and will never be going back again. i went with my cousin and i waited an hour for them to start my pedicure while she got her mani and pedi done. my water was cold. then when they started they were very aggressive. my cousins nails were not filled in all the way with the polish and when she explained that to her nail tech they started screaming at her. will NEVER be returning here!!!
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March 2022 by Jessica M.
Great dip nails and pedicure. I highly recommend. I go every 2-3 weeks. Appointment are recommended, but I often walk in with little to no wait time.
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October 2021 by CARMEN ANTELO
Went in to get my nails donde at 6:30 pm on a Sunday since it says they open til 8:00 pm, and the lady refused to help me and told me they close at 6:00 pm ={