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March 2024 by John Lee
Came in for the second time. Great service and this location actually cares about its customers. Ask for Jorge. He was super helpful and knowledgeable!!
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December 2023 by Robert Garrett
Very helpful in supplying the paints I needed and making recommendations
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October 2023 by Elohim
All the time I'm going to this store a Hispanic skinny, guy in the receipt said Pedro he is very rude, he have a really bad attitude even he wants to fight with arguments with me if he is the owner of the store because he is lazy too. I will stop to going to this store I live in Annandale but I will go different store either home depot or Benjamin Moore at least.
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June 2023 by Zarif Sharipov
Attentive staff who are ready to assist at request. keep up the good work.
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May 2023 by Stacey Ipsan
These people are so nice and knowledgeable and helpful. I've been in there as a homeowner and then as a contractor pro. Every time the guys here are great. And the paint is awesome too, high quality.
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May 2023 by Matthew Goulding
Pedro is an absolute stud. He went out of his way to call another store, check the availability of what I needed, and put it on hold for me. There was no benefit for him, but he went out of his way for me in a way that is unheard of nowadays. Thank you!
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December 2022 by Jeff Apel
The people there are honestly some of the best I interact with at any store period. They're all extremely knowledgeable and have helped me many times with semi complicated paint projects.
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June 2022 by Guillaume L.
Professional, friendly and competent service from Shane! Homedepot should learn from Sherwin-Williams customer service. Would definitely recommend and return to this location.
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January 2022 by Danh Nguyen
Shane and Jose helped me with all questions about colors and types of paint. They are very friendly and fast. Will be only place for me to buy paints from now on, trusted them.
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October 2021 by Ron Martinson
Had a real nightmare painting a dining room ceiling. Used another well-known brand I have used on other projects (and even selected their top of the line premium paint for this project), but this time the outcome was a disaster.At first, the paint went on okay but became sticky within a short time when I tried to roll into it from the next area I was painting, creating a very rough surface.I gave it a second coat--even worse results. So wound up spending four hours to sand the entire ceiling.At the recommendation of a professional home renovation friend, I went to the local Sherwin Williams in Annandale, VA to purchase their Pro Mar flat white ceiling paint.The reason for this review is two fold:First, the paint worked great. I did apply two coats just because they were needed to finally settle the ceiling to a uniform finish.But the second, and equally important, is to recognize "Austin" the sales rep who assisted me. His customer service was superb.Because I do a lot of home improvement work myself, he gave me the courtesy of professional pricing. Plus, when I needed an additional gallon for the second painting of the ceiling, his store was out of the product, and without my asking he took it on himself to call another store where he was able to locate the product I needed.So, to anyone needing paint, check out Sherwin Williams, and if you are anywhere near Annandale, VA go to see "Austin."!!!!
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September 2021 by JS K
W O W !!! This Sherwin Williams store is amazing ! So is the Ashburn Sherwin Williams store. Because of the paint storage, I was communicating with Marcelo Daza SW Ashburn a couple times a week to see if my type of paint was available. Marceo was very kind to inform me that SW Annadale had my paint. Great customer service Marcelo, thank you! When I called an enthusatic Shane answered the phone at SW Annadale and he was quick to save me my 2 gallons until I could get there several days later.. I called the morning I was headed to the store and when I arrived, the paint was already mixed and ready to go. I was in the store not 10 minutes. Shane even offered to carry the paint to my car for me. I am 72 years young. Thank you Shane it was a pleasure doing business with you!
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August 2021 by Stanley Crewell
Nice store with good helpful people. Would have been five stars if they actually had paint. Paint shortage has caused them to have limited supplies.
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April 2021 by Ted Kidwell
Very helpful staff friendly and know there stuff a bit pricey thow.
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April 2021 by Louise Crawford
Great customer service
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February 2021 by Anastasia Sample
The customer service at this location is stellar! I was helped promptly and the rep who supported me was confident in recommending certain paint types and colors.Lastly, this store is very clean and open. I highly recommend you visit in person if you are deciding between colors.
