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January 2024 by lollie lelé
Awful bad communication. Simple dye job. Awful haircut. Don’t come. Multiple staff tells you different things. A waste of my time I had to leave work early and all I got is a terrible cut. I’m so mad
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January 2024 by Jihoo Ahn
Shop is run by an owner with unlicensed assistants. Went in for hair straightening, routinely executed every 6 months. The salon did not care for my parting and now my bangs look as if it has a permanent cowlick. I would like to have this fixed, but I’m afraid to cause further damage. Saw there were a lot of male clients, maybe you’d have a better luck in that genre. Personally won’t be coming back. I’ll be going back to Sassoon for my haircuts and Salon Nuvida for perms.
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December 2023 by Joel Choi
Been getting my haircut from Shanel for a few months now and it’s been great every time! Quick, efficient, and she really knows what she’s doing. Definitely worth the difference in price from a barber and I’ve been going to barbers my whole life prior to seeing her.
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December 2023 by Sim Low
I'm so appalled that I don't even know where to start with this review. My boyfriend and I had done meticulous research on hairstyles and when we walked in, we showed them a picture. They told us that his hair is too short to make it happen. That's fine, we wanted to take a second to think of what else we should ask for. Ideally, we would have wanted to just ask for a haircut and forgo any additional styling so we could wait for his hair to grow out. The hairdresser gives us less than a minute to think before she says to just let her do what she thinks is best. She continues to tell my boyfriend that she's been a hairdresser for years, knows how to do perms well, etc. Seemingly to validate her skills and justify why she should take control over his hairstyle without even asking us what we wanted. We assumed she was just going to give him a haircut, but she ended up giving him a perm without asking if he wanted one or asking what kind of style he would want. He came out with a complete surprise look -- not what we planned or wanted at all. For some reason, she thought it was acceptable to not ask what he wanted or give him any sense of agency during HIS haircut. If she was going to take over, then at least surprise us with a great hairstyle. The perm and cut she went for absolutely does not match his face shape and we can think of so many other haircuts that probably would have been simpler and complimented him more. I'm just incredibly disappointed and I cannot believe we paid money for this haircut that we had absolutely no say in.My second issue is the hairdresser's attitude -- plain rude. My boyfriend has visible eczema. She made several comments like "your hair looks so good, it's just a shame about your skin" or "if I was your mom I would be so sad." I'm not sure what gives her the impression to make unsolicited comments about my boyfriend's looks. I don't even think we should have paid for this experience, considering we didn't ask for my boyfriend to get a review on his appearance or the style he got. I will be calling to get a refund. To the business, if you see this, you need to correct this behavior and frankly not even charge for customers who have to experience this.
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October 2023 by Semi
I always get my hair done by J and always satisfied! ??
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July 2023 by J. Hong
I would not go back and this review is a reminder for myself because I kept going back because I liked the initial few times.It is not just how Sora did my hair but the attitude that made me really upset. It took me months to grow my hair to the length I liked and she just chopped it off to the point where she had to shave some part in the back. She then went on to tell me that my hair looks better the way she cut it.She used to care but it just seems like she is burnt out and is trying to squeeze in as many customers as possible. It will take me months to grow it back and I will be upset looking at it everyday. I don’t understand why it is so easy for her. I am very disappointed.
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June 2023 by Kim JongMin
perfect so kind nice i will recommend u guys especiallyfor foreigners nevertheless perfect for everyone so speciallllllllllll screw?!!!!!!!
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December 2022 by Kahn Um
This place is one the best in dmv area. I love getting my hair handled by Jay. He is a great stylist with great customer service and excellent hair consulting. I'm always happy after my haircut every time I visit this place. This place is so great that I drive 40+ mins to come here. Worth every penny and second.
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October 2022 by Lydia Kim
This place is my favorite hair salon!I been out of country for while about 3years but have not found hairdresser like her (Owner) Shanel .. can’t wait to go back there for my hair cut ..
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September 2022 by AC
Had a wonderful experience at Shanel’s. Everyone was warm and welcoming. Shanel took great care of my hair and I came out with somehow the softest hair too! She always asked if the cut is how I envisioned it. For the quality of cut I received it was well priced!
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September 2022 by victoria
absolutely love it here. the staff is very polite and kind. i always ask for sora because she always leaves my hair looking gorgeous! i’m giving 4 stars because the chairs you sit in when getting your hair shampooed are a little uncomfortable in the neck area, but other than that it’s great. i will be a regular customer when it comes to their straightening treatments! booking an appointment saves the wait!
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September 2022 by Raymond Dabu
I don’t know why is this place even a hair salon, they don’t even know how to do a simple haircut. They will shave your head. Just stay away from this place, totally not worth it. This place doesn’t deserve a 4 star it’s a hair salon for kids.Service: Haircut
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June 2022 by Jennifer Wright
THE ONLY REASON IT GETS ONE STAR IS BECAUSE IT MADE ME… typical saying, but this place should not be rated 4. ANYTHING!I had done research on a Korean digital perm. Absolutely loved every outcome. Knowing that each person would create a different look. Looked up Korean perm and this salon came up. 3 hours away from me. That was fine, because it was want I wanted. Made the appointment. Still researching this perm. Now I called back to the salon a week before my appointment. To make sure I didn’t have to get layers to get this perm. She says no! Great!!!Today I’m excited for my appointment! Drive 3 hours. Left at 7am! Now I curled my hair to show her kinda what I wanted. The first lady didn’t get it, or maybe couldn’t do it. So she calls this other girl. She plays with my hair. Says oh yeah this is what you will get. I ask again do you need to cut layers. She says NO! Now I sit down, she starts it’s not like my research, but I’m thinking maybe, trust the process. It is not good. I have waves on the top of my head. On a Korean perm that should be wavy on the bottom. On the bottom my hair is still straight!! Now at this Point she is twisting my hair trying to get waves. She puts oil, and has tangled my hair trying to make me see a wave! At this point my hair is tangled and damp. She telling me it’s more curly then when I came in!!!This place is not a place to go to show them a picture!
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February 2022 by Renata jablonski
Ms Soon is the artist not typical hairdresser. I came to visit my son in Va and she was highly recommended to me. I was very pleased with the style so next time I came specifically from Florida to her to do my hair. I heard so many compliments after. This year I’m flying to DC and plan to make an appointment to her as well. Such a treasure.Services: Haircut
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October 2021 by Andy Park
Fresh cut — they know how to cut Asian hair!
