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May 2023 by Ashaunti Gilliam
ABSOLUTELY THE WORST PLACE TO EVER COME AFTER TODAY I HAVE SHUT MY ACCOUNT WITH PNC AND I WILL NEVER GO BACK AFTER THE DISRESPECT AND ATTITUDE I HAVE RECEIVED AND THE RACISM I HAVE RECI NEVER AGAIN AT THIS LOCATION OR ANY LOCATION!!!!
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April 2023 by Oscar Diaz
I as a customer I was about to open up an account . 5:58 pm they couldn’t take me as a customer because I was late . I agreed because they close at 6:00pm . But it was 7:00 pm and they were still at the bank doing nothing . Very rude to the cleaning ladies and just imagine how rude they would be to me as a customer . Very unprofessional . Also very disappointed .
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March 2023 by Champa Barua
Now I see why they don’t have 5 stars. Because they play with clients. I have been going 4 branches. And they don’t know even what are the policies and rules. They made me go to 5 branches just for making some cash. They really don’t care about our time. It’s totally stupid bank. That’s why I closed my account and I made my family’s account closed as well. It’s just useless bank…!!!! They don’t have even enough cash. !!! They were sending me different branches and each branch give some excuses.
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January 2023 by Lance Weddle
I came in today and Victoria helped me out. She also helped me out a few weeks ago. She was wonderful. She solved my problem again, very professional, and great personality. Thank you Victoria.
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December 2022 by Edward Rodriguez
This bank is so bad, drive through line takes 15 to 20 mins and I'm the only car in line. They don't even way they will he right with you. Just leaves you here waiting
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January 2022 by L Z
It is very upset with the service, I never seen a bank manager like her, so rudely and impatient, today I went to the bank, ask them to help me about auto loan statement, the early auto loan set up with car dealer, after month, the lady work in PNC tell me , if I open account in PNC , my car loan the interest from 1.82% became 1.5%, I was happy to get lower payments, then I open account with her , but today I discovered they only give a month payment was right, rest months payment was go back old payment which is high interest , I ask the lady manager to help me resolve the problem, she give me excuse, it’s different department , ask me to do by myself, I just want ask PNC bank , are you cheating the customer? that time the banker ask customer open account, give the lower interest, right now interest go up again, the bank manager support be help customer to contact PNC auto loan department ， no any manager like her ask customer to do by themselves. .
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June 2021 by Vivian C.
An employee here released my bank statements to somebody that was NOT on the bank account. This is huge a privacy breach. I feel very violated. There is absolutely no reason why someone can just walk into the bank, ask for private account information about someone else's account and get the full statement/access to it. I reported the issue but nothing was done about it.
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May 2021 by Edward Guzmab
10 for Amy the chines lady , good atenttion
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December 2020 by Juan Sanchez
Great customer service! Friendly and they process the transactions quickly and accurately.
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May 2020 by Vivian Cao
A staff member here released my bank statements without my permission. That person was not on the account, making it a privacy breach. reported but nothing was done.
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March 2020 by David Webb
?✋ VERY RUDE & BAD CUSTOMER SERVIE ?✋
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November 2019 by OB
The only bank I trust with my money!
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September 2019 by Tam Dinh
This branch has failed me for the last time. I was having problems trying to locate the title for a vehicle that I purchased using their loan. Through out the summer it was next to impossible to get any answers as to where the title was. I was helped by Zelmar, but he kept evading the blame on PNC bank. He said it was the dealer's fault, and other's fault. Freddie the manager is worthless, useless, only to repeat what Zelmar said. They both could not push the issue up the management chain. Their final answer was "I'm Sorry, we tried and that's all we can do". These people are just concerned about selling you the loan, after that; they can't help you. It's a shame.
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September 2019 by Meili L.
I have been banking with PNC since my very first baby bank account. During the technology era, online banking has made it very easy and reduced my physical time of having to go to the bank. However, when there are times that I needed to come in person, this PNC bank would be my go to location. They are always fully staffed and friendly. Maria has been my go-to person for all my banking needs and she is very helpful and always able to provide a solution or connect me with someone who were able to assist. It definitely helps when the staff at the bank knows you by name and show that they care. On the plus side, they do open on Saturdays.
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July 2019 by Sayed Wali
This bank is one of the worst bank in term of cashing a check 2% charge and money just in $20 if you criticize they simply kick you out it is like 3rd world banking.
