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April 2024 by brigade 14
Waited to long to talk to someone had to leave
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April 2024 by Sanjay S.
Don't go there. Only for Pakistan is and Sikhs. They won't email you the PDF tax file even when you ask them multiple times. Very unprofessional.
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April 2023 by Rozina Malik
Nammal Faryard is the best and the best in JMU. She is always ready to help... I think she does have management skills. She should be a ma. I have known her for more than ten years. She knows how to handle and take care of the client. I love her the way she always has a big smile on her face .She’s a very hard-working and loving girl. God bless you. ?? Thank you so much for being so nice .
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February 2023 by Mary N.
My experience working with Shafique Kahn the last couple of years has been wonderful. He has a nice balance of professionalism and friendliness. I'm also taking my elderly, disabled friend to have her taxes done by him. He has gone above and beyond to help her understand and navigate benefits she is eligible for.
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May 2022 by Jonathan Martinez
I came to this place on a recommendation of a good friend and all seemed well. We came on April 4th paid the money and was told this was a “routine” tax and its should be quick. After 2 weeks I email the person that helped me MULTIPLE TIMES to get an update because we heard nothing about our taxes being received by state or federal, and not a single response. After A WHOLE MONTH (May 5th) I had to get the personal number of the person that “helped” me and agin after multiple attempts of texts and calls… no response.. some days goes by and she gets back to me all for her to say that “she tried to send it over 3-4 times and it keeps getting rejected” …. Rejected for a whole month and didnt even bother to call/email me?!? After I paid for her services ??? And I had to track her down?? Are you kidding me?!? So she tells me that I have to drive back to the office (45mins) and snail mail them to the IRS AND STATE MYSELF!THIS IS NOW A WHOLE MONTH LATER WAY PAST THE TAX DEADLINE!!!! This is beyond absurd and unprofessional! I PAID for these services ! And nothing ! If this was the case I could have done it easy online myself! I HIGHLY DO NOT RECOMMEND THIS GROUP OF UNPROFESSIONALS!
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May 2022 by Joseph G.
Have you ever heard someone say "you don't know what you don't know"? They were describing Darcy, who I was unfortunate to have work on my taxes this year. First of all you won't even get an estimate of cost until the work is done. Mine was $650 which was twice what another firm charged just 3 years ago. Darcy billed by the form and surprise! my tax package was twice as thick as it ever has been and my tax situation hasn't changed. The weirdest issue was that I never lived in DC but had DC taxes mistakenly taken out. She attempted to claim that I lived in DC for one day, which resulted in DC wrongly getting $3,000 and Virginia being shorted $3,000. She called this a "workaround". That smelled of future audit to me but she claimed it was totally legal. I think I'm going to contact Richmond about that one. Then when she sent the package for me to mail to DC, she didn't read the instructions and neglected to have me attach certain forms. This got rejected by DC of course and she told me "I have never mailed in DC tax forms" so she didn't know! You are on Yelp to make a good decision, learn from my bad experience and steer clear of JMU!
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April 2022 by Marz C.
This is the third year using JMU tax and financial just this time I came to the Gainesville office with Darcy C Farley I called to make an appointment yes I get there a couple minutes early she comes out takes me in we start the process I start talking giving her information and she rudely says to me she knows every form and I better have all my paperwork of else she will not be performing my return so I keep quiet and answer yes no questions 10 minutes later she informed me that there's an issue that she couldn't seem to figure out do she says I'm going to wait for my colleague for help you go sit out there and wait I have many other things to do right now I don't appreciate her tone and rudeness so I go out and wait 20 minutes later she calls me back in and shows me the printed paper of my return she's like I need you to sign here so I ask what was the issue with my return is everything ok?? She admitted it was something she hadn't click on but it was good so then she proceeded to ask for payment of service and when she told me the amount it was so high as to my understanding being a return loyal customer what the fee has been so she got mad asked me to pay and get out of her office that some tax preparers can do that but she will only take what the computers dictates at this point she is screaming at me I said i am not happy with your services and rudeness and I was there with my 9 years old daughter who was wondering the same thing why we got treated like this
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April 2022 by Iliana G.
My husband called In today to ask some questions. Was planning on getting our taxes done there. Worst attitude ever. Worst representation. I wouldn't recommend this place. Never felt so uncomfortable with the attitude this lady gave us. Please don't EVER tell us you have another person on the other line when I'm over here trying to get you some business. Apparently they do not like new clients. I DONT RECOMMEND THEM. Sorry. Very disrespectful on their part.
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May 2021 by Hamzah Hassan
Worked with Rocio and was not disappointed. Excellent services and above and beyond professionalism. They go the extra mile for you here. I'll be back again next year.
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February 2021 by Mario López
Rocio -The charge too much money. Every time they just want to take the money. $250
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November 2020 by flavor globe
Ms.Rocio Munoz and Mr. Niraj Aryal are highly professional & efficient persons on the Annandale branch office team .Rocio is personable and pleasant and knows her stuff.Mr. Niraj is a very knowledgeable tax accountantand is also a very nice person.These are two main reasons, we will give JMU tax a five star.
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October 2020 by Spata
the worst place to do you taxes as it has been over 9months that I am still dealing w JMu tax office. They will beg you to place good reviews. Infact this ppace should be investigated to IRS for wrongful tax fillings.
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July 2020 by Masood N.
JMU Tax has facilitated my taxes for the past 8 years. I appreciate Mickey and his team. I was assisted by Caleb. He was great, fast and has great attention to detail. I not only got my taxes done, but every time I go there I walk out with a wealth of information that directly benefits me and my financial future. I wouldnt go anywhere else.
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March 2020 by Manney G
This place is is very professional and has outstanding customer service. Shafique really took his time and helped me with every detail of my situation. I definitely recommend JMU especially Shafique, he will go above and beyond to help you!!!
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March 2020 by Tre'Maine Foster
The quoted price is actually different from the end result. Increasing the price upon disbursement of money *No recommendation*
