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10:30AM - 8PM
6675 Little River Turnpike, Annandale
Computers
“Went there looking for a pre built desktop. The staff was really amazing, answered all my questions and gave me recommendations on why I should change some things in the config I was looking for. I ended up buying a computer meeting perfectly my needs. Thanks for your patience regarding my questions and the great service ! (keyboard and mouse also coming from the same Microcenter)”
“I got quoted almost 200 to get my laptop fixed which I was fine with since everywhere else was higher, however after they discovered the issue was more minor they went ahead and charged me half the price, which in a world full of scammers and unethical people, where they could have fixed it and taken that 200 they let me know and only charged me what was needed! Truly great full for this store!!”
“I finally have a working laptop! TCS did the work quickly and professionally, checked in with me every step of the way, and even found a new, properly fitting power adapter.Cannot recommend these guys enough. They’re always friendly and helpful and are super attentive to customers.Time for me to bring my *other* laptop in.”
“I fully believe that IT service level is based upon the individual engineer/consultants you work with from the company. At Nortec, I've been fortunate to have worked with a few wonderful engineers/consultants who I consider to be a part of our team. Being a small organization, having an engineer/consultant who knows us, who can manage our IT projects and address our issues as though they worked within our own organization, is priceless.”
“My experience going into the store was amazing, first by a nice gentleman greeting me and asking if I need any help. I met with Saadia that helped me with all my problems and I cannot thank her enough. Her customer service is outstanding and she deserves everything she has coming because this is the first time someone has gone above and beyond and to the extreme to help me with my difficult problems I was having. Amazing store, will 100% be back to Saadia, for any problem or question I may have!!!!!!”
“I agree with other reviews saying this team is exceptional. The folks in the printing department are kind, professional, and truly have gone above and beyond to support our orders in the past. I've used this location numerous times and they have only exceeded my expectations with each order (early delivery, perfectly packaged, communication is top notch). This level of service is rare today; hats off to the team at this location, we appreciate you.”
“I took my high end gaming PC to Advanced Computer Support when my monitor went black and unresponsive after some years of use. The company I bought it from was no help and essentially told me I was on my own. At first they could not figure out why it was doing this, and because of this they were not going to charge me for their services. I made the decision to have it taken apart so I could sell the parts individually and it was during this time that they figured out that my monitor was black because of a bad LCD inverter! They promptly ordered a new one and reassembled my PC and it has been working fantastic ever since! Would highly recommend them to anyone experiencing issues with their PC!”
“I bought my gaming monitor at this location and received excellent service. The staff were always eager to help and technically knowledgeable. There was a wide variety of monitors to test, view, interact with, and touch, something I rarely found in other Best Buy locations, which typically had only 3 or 4 monitors on display. Here, there were at least 20 or more. I highly recommend a visit!”
“My Family has been using Intellect Computers for over 20 years and will continue to use them for many more years!Amazing service from these guys!Support this small business!”
“Dell Support charged me almost $400, took 2 months (not an exaggeration), and ultimately didn’t fix the issue.Computer Plus cost me less than half the price, and they fixed my computer in less than 2 days.”
10AM - 8PM
8449 Leesburg Pike, Vienna
Computers
“Most electronic stores and online stores carry almost all similar products. What makes then a store different is the customer care and experience, I believe. In my visits to the store, Manager Mike has always been helpful, listens carefully and offers all the support he could. Also thanks to Cruz - an associate.
I rank the store 5 stars primarily because of Mike. Well done and Thank You, Mike.”
“I had a great experience with Aidan! He's very well verse & knowledgeable when it came to making a decision purchasing a new television. I highly recommend Aidan when it comes to purchasing a new television! Thanks again Aidan.”
“I built me a computer few years ago for the first time and just recently I decided to upgrade some parts of course in my area the only store that carries stuff like that is Best Buy but what I needed they hardly have anything in stock. Yea I could have order stuff from the website but I didn't want too so I came across micro center on social media or whatever and found this location. The bad thing is that it was total of 6hrs+ because it's about 3hrs from my house one way so I really hope they build another store close to me. So I'm giving this store 5 stars since that's the max I would give more if I could because they have everything you need to build a pc and the staff was very helpful and friendly unlike Best Buy. If I need any other parts or whatever I know where to go”
“The employee with green hair and the employee with the handlebar mustache were both very helpful and friendly. The atmosphere was kind and helpful and I appreciate employees going the extra mile to improve our experience.”
“Outstanding experience. Raj helped us and solved the issue.He was knowledgeable, personable and answered all our questions.There were many employees and we had no wait.Highly recommend this store.”
“I had a laptop that was used mostly for school. I stopped using it after graduating with my undergraduate degree. Problems include cleaning (keyboard and mouse), processing performance, sound card issue, and charger cable (not functioning properly).At first I was skeptical. After receiving their service, I can say it is acceptable. My mouse cursor on my laptop is now functional. Keyboard can click better albeit some keyboard function issues. My aux/jack port was a problem and not my sound card from what they diagnosed. Cord charger was not repairable.My hard drive was replaced and updated to Windows 10. My data content including photos and documents were transferred. They even gave me my old hard drive when I asked for it.Communication was mildly difficult because of a language barrier, but they were able to speak, communicate, and reciprocate in English well. I’m not a tech guy, but I did want a list of diagnoses for my computer. I got it at the end of my receipt as I stated earlier.The speedy repair was within 3-4 days (including the weekends).”
“Geoff is the kindest and best team member I’ve ever encountered in my 14 years of being an Apple enthusiast. He’s helped me purchase a number of items within the past 6 months. 10/10!!!!!”
10AM - 8PM
5799 VA-7, Falls Church
Computers
“We are designing a new construction home and needed to select kitchen appliances. After a few late nights sweating over the upsides and downsides of wall ovens I would have preferred to do ANYTHING with my Saturday except visit ANOTHER appliance store! We sat down for an appointment with Michael Cronauer who is a VIRTUOSO at kitchens! Voila! Everything is bundled and backed by a corporation that we know. This experience was easy, thorough and understandable. We got the kitchen and audio-video-home theater, and laundry room settled in one visit! I am super happy with this experience, and highly recommend!”
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“A wonderful shop for all manner of repair and help with both hardware and software! The team is knowledgeable and fast, and happy to stay and help instruct and train as well as fix the immediate issue. Also affordable prices and well-stocked for almost anything you'll need.”