-
April 2024 by Vicki Novak
My refrigerator recently died on me, and I called Ayres Appliance to take a look and give me a diagnosis. This family owned company had helped me out before and had done an outstanding job. Joy worked the schedule to get Shane to my home quickly, and happily for me, he reported he could fix the refrigerator but needed to order/get several parts. He got these as quickly as possible and came over to do the repair work while I had to be away. It turned out that another part was needed and once again it was ordered and the repair work was completed quickly. Both Joy and Shane worked every angle to get this job done as fast as possible so as to minimize any inconvenience to me. They are outstanding professionals , they are very friendly and kind, and they put their customers first. I highly recommend Ayres and Joy/Shane for any appliance repair needs you may have!
-
February 2024 by joel Bacot
Absolutely awesome people to deal with from start to finish! Shane is very knowledgeable. If you’re looking for any repairs or service these are definitely you're people!
-
October 2023 by barbara swartz
Friendly and professional.Service: Dishwasher repair
-
September 2023 by Stephen Agrati
Responsive, knowledgeable, professional, very easy to work with. Reasonably priced. This is the place to go for appliance repairs.
-
May 2023 by Brian Bouffard
Tried calling several times for a time critical problem with my freezer. No response on phone so tried email, also no response. Not sure they are in business anymore!
-
October 2022 by Alison Pruntel
2nd time our Dacor oven (2017) has had an issue with the ignitor failing. Bought from Tolson's, and the 1st time it took a while for them to diagnose/repair (several trips). As Tolson's is still not back to servicing on a full schedule post-Covid, they recommended Ayers. Joy was able to schedule us in within a reasonable timeframe. Unlike most repair companies, Shane was there on the dot! Very professional, knows his stuff, friendly and quickly diagnosed the problem (again, the ignitor), had the part in his van (no having to order like w/other service provider) and it's fixed. I can bake again! Thank you Joy and Shane! Will definitely use Ayers ongoing for appliance repair.Service: Oven repair
-
September 2022 by AN Pruntel
2nd time our Dacor oven (2017) has had an issue with the ignitor failing. Bought from Tolson's, and the 1st time it took a while for them to diagnose/repair (several trips). As Tolson's is still not back to servicing on a full schedule post-Covid, they recommended Ayers. Joy was able to schedule us in within a reasonable timeframe. Unlike most repair companies, Shane was there on the dot! Very professional, knows his stuff, friendly and quickly diagnosed the problem (again, the ignitor), had the part in his van (no having to order like w/other service provider) and it's fixed. I can bake again! Thank you Joy and Shane! Will definitely use Ayers ongoing for appliance repair.
-
September 2022 by Barrie Perrottino
Shane is wonderful. He communicates and does exactly what he says he will. Highly recommend
-
September 2022 by Victoria Shelton
Responsive and kept us updated on part arriving etc. Highly recommend.
-
April 2021 by Susan Pham
Best repair guys I have ever met. They get the job done correctly and you have no worries. The nicest company i have ever worked with.
-
April 2021 by bob grouge
Wonderful service and information!I highly recommend Ayers!
-
January 2021 by AJ Eschle
Very professional company. Shane was unbelievably friendly and helpful with our washer and dryer.
-
December 2020 by Jessica Sieber
This is a wonderful company! They are extremely professional and go above and beyond for their customers. My week started off with my washer breaking down. Not knowing anyone I did what most do and went to google. Out of the 3 companies that I called they were the first to truly listen and answer questions and were just genuine, you could hear it in her voice. Shane came out, was very respectful and honest. diagnosed my washer and gave his honest recommendations. A few days later I had an emergency and called them frantic. They listened through my crazy babble and walked me through what I was describing. Shane told me to call the office so they could schedule for him to come out again (keep in mind this is a different issue) and before I could call Joy she was calling me. They rearranged things so that they could come out the next day. Shane explained everything he was doing and why. After everything was said and done, they followed up the next day to make sure we were ok. It is so rare to find businesses that genuinely cares and not only reasonable but honest too. I will always use and recommend them! If it were possible to give more than 5 stars I would!Service: Washing machine repair
-
September 2019 by Chris W
My oven stopped working so I did a search for appliance repair in my area and Ayers was the first to show up. I called them up and they got me penciled in almost immediately. Shane showed up on time and saw the issue right away and got me up and running in no time for an extremely reasonable price. Will definitely be using again!
-
March 2019 by J S.
It was easy to make an appointment within the same week, a pleasant repair person arrived on time & was able to fix our dryer the same day. All around great customer service--from the person who answers the phone to the repair person who arrives to get the job done.
