-
March 2024 by Penny Epperson
She was very friendly very fast!!! Very satisfied!!!
-
February 2024 by OkLetsTalk
Thanks to Kevondra for being very patient and professional. Everything was handled quickly and professionally. Will be returning to you next year !!
-
February 2024 by April Ridgeway
Loved working with Kavonnda @ walmart
-
February 2024 by Latish Graves
Kavondra was a great help with me doing my early refund she was fast and very efficient she worked with me and was a great help and getting things done she was very informational and let me know step by step what was going on I appreciate her services Latish Graves
-
February 2024 by John Wilson
they were fast and very professional
-
February 2024 by Rose Duddleson
This was our first time and was very helpful and explained everything in great detail. Very professional hope to have her again for next tax season
-
February 2024 by Ebony Calloway
Great experience !!! Kavondra really helped me out I will come back again !!
-
February 2024 by Samantha Johns
Kavonnndra is great she explained everything to me so I could understand .. will do it again next year ..
-
March 2023 by Debra Ferrell
Vonnie at Jackson Hewitt at the Altavista VA Walmart did an excellent professional job and was a pleasure to work with.
-
February 2023 by Victory Lovelace
They were very thorough, but the fees could use some adjusting. I’m probably gonna just do my taxes for free next year. I appreciate the service it’s just over $700 in fees is just too much. Especially in this economy.
-
February 2023 by Erica Powell
I give 3 stars because while my tax pro was very friendly and did her job quickly, she did not tell me I needed a form from market place. That being said my taxes were yet again rejected and I had to do alot of phone calls to Jackson hewitt several times over a 4 day time period to find out why I was rejected than I was told I had to call marketplace to get this form mailed to me which took another 2 days of calling to get in touch with someone. Now I'm into my 10th day of trying to get my taxes in amd still just waiting. The tax pro last year made a mistake on my taxes where my granddaughter was supposed to be removed as a dependant she removed both my granddaughter and my 15 year old son which cost me the child credit tax return and also cost me the monthly child credit tax they did that year. The tax pro that originally done my taxes for the year told me and gave me paper work for the year 2021 I was to receive the refund in the amount of 9,000+$ back I ended up receiving 4500 because the mistake of removing a child that wasn't to be removed. Jackson hewitt has costed me to loose 1000s of dollars. My taxes have been amended and rejected and filed wrong since 2020. I keep saying I will never go back but I have been a loyal customer since about 2011. But if this mess does not get straightened out this year and I don't get the amount I was promised I will go as high up the ladder as I have to. I was promised this year's return wld be done free of charge because of the mistakes made on jh side but than I was charged 600$ since the year covid hit I feel that Jackson hewitt has hired incompitemt ppl that do not do thier job correctly they just rush thru pressing the buttons as fast as they can to move on to the next client and my taxes are among the most simplest raxes. 2 dependants poverty level income and head of house hold. After this year I will not use jh again.not because of the mistakes that were made but because I was promised free filing this year and was charged 600$ from now on if something is not done in my favor by jh I will be going 3lse where such as h&r block. But yes Mt last tax pro like I said was very friendly
-
February 2023 by Latasha Bradley
Kissha Payne was so awesome in helping me complete my taxes. Knowledgeable and patient.
-
February 2023 by Sandy Chittum
Kesha done a great job!Very fast and efficient.
-
February 2023 by Kenyia Haksy
Very polite and friendly, service wasn’t very long at all and would love to return
-
February 2022 by Margaret Finn
It was great using Jackson Hewitt Vonnie was great professional and very informative with the taxes I hope she will be back again next year