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February 2024 by Madison Ferrell
Warm welcome and great representatives . This bank is the one for you :)
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December 2023 by Sarah Cooper
I’d give a zero star if I could. They are so slow. Always have an attitude when helping customers and one of the lady’s who works the window is absolutely terrible. She is so rude, we waited in the drive window for 18 mins while she rumbled with papers at the window. Walked away helped another customer at the counter on the inside and came back to the window and still took her sweet time. Absolutely not. Closing my account and will never bank with them again.
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December 2023 by V. Charles Hudson
The employees are not locals and do not know the bank's customers, always asking for identification, causing the drive through and counter transactions to take way too long, resulting in long lines and delays. And, the teller explained that I was welcome to take my business elsewhere. I DO NOT recommend this business. The only reason that I gave a one star is because the system would not allow me to give anything less.
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December 2023 by Rick Dale
Sadly have had to go in twice, always a long wait.
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June 2023 by Prince Alsamet
I went to make a new account. They asked me to wait. I waited 30 minutes and no employee answered me. Their treatment is very bad
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June 2023 by Prince sam
I went to make a new account. They asked me to wait. I waited 30 minutes and no employee answered me. Their treatment is very bad
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April 2023 by Brandon Tuck
Atm will never accept my check deposits no matter how i insert it, needs to be fixed like yesterday…
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August 2022 by AR Perry
Too much time to make an external transfer.
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October 2018 by Richard Armstrong, Jr.
I use BB & T for my business accounts. Deposit checks in Lynchburg, Madison Heights and Chatham all the time, no problems. These guys refuse to deposit checks due to a minor name discrpancy, and misplace one. Good thing I was paying attention. Drove to Chatham and deposited same checks. Thanks for wasting an hour of my life. Time to start looking for a new bank who cares more about their customer.
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August 2018 by Colby Reynolds
Took 2 weeks to cash a check
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September 2017 by Matthew Shore
Great people and a nice location