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September 2023 by Catherine C.
Tried to get a safe deposit box and open an account. Had appointment. Clueless staff. Non- communicative and had me wait 29 minutes while they figured out if they could open an account and help me. I gave up waiting. Horrible customer service service. Sigh.....
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April 2022 by Sam Carter
Stood in the bank lobby for over 30 minutes with no acknowledgement of my presence by at least 4 bank employees. I have to say, this is the worst customer experience I have had in 2022.
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November 2021 by Hyacinth Carter
This is my favorite WF branch. Everyone there is so friendly and provides great customer service every time. I often go to the drive thru and we always talk, he always remembers me. Love this branch
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July 2021 by Jenny GottaSay
Always friendly and helpful.
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May 2021 by Jenny Rellick
Always friendly and helpful.
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September 2020 by M Hawkins
The times Ive gone to this branch for anything other than depositing or withdrawling money, the agents avoid doing any work they can get away with. I opened a business checking & credit acct there and i needed to sign some printed documents to complete the process of getting my cards, and he told me that they could not print the documents at the branch, that I would need to print them else where, fill them out and either bring them back or mail them in. What decade are we in?My last encounter i took a withdrawal authorization form there for my Wells Fargo mortgage acct (for autopay) and they said they didn't have the address for where to fax the document to, and that I would have to mail it in myself.They don't go the extra mile (or even an extra 10 feet) at this branch
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September 2020 by Jennifer Rellick
Always friendly and helpful.
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June 2020 by Lens Dot C.
Appointment only due to Covid-19. Ushered into manager's office, there was a small, short, narrow plastic shield between the desk and the visitor chair, but other than that, open air all around. Manager did not wear a mask in violation of Gov. Ralph Northam's Mask Order. I felt very unsafe. OTOH, banking transaction competently handled.
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September 2019 by Angela Pulzone
Everyone there remembers my name when l come in. They are polite quick and professional. My favorite and only branch.
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August 2019 by M R.
HORRIBLE CUSTOMER SERVICE! Don't waste your time here. Other customers waltz right in while we were told to wait another 10 minutes.
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February 2018 by Tom T.
The absolute worst bank, ever. Problems with ordering checks, depositing money, changing ownership and more. I'm out of there!!
