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February 2024 by Leslie Tamez
The employee was too comfortable yelling at customers.
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December 2023 by Jiren The Grey
They need to change their employees
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October 2023 by Margie Nguyen
I stopped by to drop off some wedding invitations and Eboni was so nice and patient with me assisting me on the correct postage to have on each envelope since they all weighed a bit different. Thank so much for your help!
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October 2023 by Natalie Gamboa
I have always had a pleasant experience at the rose Hill post office. I even messed up my label placement and the clerk was kind enough to help me correct it. It was almost closing time and he was soo patient.
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September 2023 by Candy Sicilia
We are not getting regular pick up and delivery of our mail. The mail service has gone down, to no customer care. It stinks, I am ashamed to admit I am worried about what is happening to our country.
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July 2023 by Nate Vollbrecht
Happy to help just before closing for the 4th. Respect to the professionals who make it all run.
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June 2023 by Terria L.
Franconia Road customer service sucks. This is why the post office usually the last place folks try to ship anything. I walked in and they have 1 person working the front desk on a Saturday morning/afternoon. Then someone comes out to help a person but then walks back in the back without acknowledging the line of customers. Do not come here unless you have a book to read while in line.
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June 2023 by Sincere Kirabo
Must have the dumbest, most incompetent drivers ever. Somehow can't figure out my address to deliver a package to me and yet it's the same exact address I received Amazon and UPS packages from with zero issues. They returned a package I needed back to the sender because they don't know how to do their jobs. Smh
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May 2023 by Amy Broadbent Clary
understaffed office but the person working the front desk always manages to move everyone through the line quickly and efficiently.
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April 2023 by Wintana Barake
This is the worst post office lol..They are very disrespectful and rude. They also steal money orders and packages. The one young girl in there is the worst employee I’ve witnessed in life. Not sure how she still has a job honestly.
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March 2023 by Tom M
Angie is the most ghetto employee I've ever seen at a USPS. #yikes
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March 2023 by James Lloyd
We were the only ones in the lobby. Immediately yelled at by the employee sitting the counter to, "Go stand over there! I haven't called you yet!" I guess the conversation she was having with her co-worker and phone regarding her personal issues the night before were more important. Horrible customer service and very ghetto.
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February 2023 by Annie
Shout out to Denise for being an absolute angel and helping me out over the phone today with a delivery from the weekend. She was so very kind, and the issue was resolved. I appreciate you, Denise!
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January 2023 by Nicholas “Nick” Wright
Terrible employees. Terrible service. Three people behind the counter; only one "working" but she was just telling people they needed additional forms because it was the end of her shift and she didn't want to help anyone and she managed to disappearwithout doing so. The other two gossiped about how bad the other employees there were and didn't even pretend to help anyone before disappearing. When the next employee came out after my fourth time going through the line and filling out forms he literally ripped up half the forms the previous person had me fill out and threw them in the trash. None of the employees were wearing uniforms.
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December 2022 by Jennifer T.
I went here today to send out some last minute packages & I had the rudest employee. She was too busy checking her phone, had just a sour attitude, & really acted like she didn't care about any customer that she helped. She even left a charge on the screen from the last customer that I had to ask her twice to remove. She then got loud & defensive when I asked about a shipping cost difference from one of my other boxes. Just a question. I did not need her voice raised at me like she did. I only came to this one because it was close. My first & last time. I would rather drive out of my way to somewhere else then than to come back here. I have read other reviews that seem to be stating the same employee. I hope management takes these review's seriously.
