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August 2024 by Muhammad Irfan Azam
I like the business mailbox service. It was smooth registration process. The flexibilty and easiness this service is offering is unmatched.
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August 2024 by Ann Marie Lo Frisco
I loved this UPS store. In fact, I went out of my way to go to this store because the customer service was wonderful. Over the last year the crew changed. Calia is not as helpful as the previous person. She does not stop what she is doing to answer questions. She refused to look up information about the Eisenhower store when I asked about the hours and location. The vibe is different. I used go there regularly over the past five years but will search for another store. The Duke store lost my business.
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August 2024 by Ja'el Thomas
The customer service is exceptional every time I visit this location. Paris, Kalea, and Jalyn are absolutely amazing, knowledgeable, friendly, and client focused. I visit often to print real estate materials and make returns and they always get me in and out in a timely manner with extreme attention to detail.
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August 2024 by Natalie Hammond
Convenient location and friendly staff! Even more nice was they remodeled their store extra nice!
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August 2024 by JOCELYN Travers
I highly recommend going to this UPS Store their Customer Service is Excellent. Professionalism all the way Very helpful. Management is great.
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August 2024 by Matthew Fauske
No reason to add this to a stop on your errands day. Go anywhere else, besides CVS for their ‘ups access point’. Amongst other reviews that state only $0.25 cent ‘copies’ and I’m referring to a UPS label are underestimated. There is a $3 print fee, for package labels, or anything else as well, and includes labels. Terrible, after hearing a total of $4+ for two labels to mail my PREPAID packages! It’s the common practice at the UPS franchise locations I was told by a kind mannered but un-helpful employee. I’ll be following up with a corporate email to see if this is an approved service fee and I’ll follow back up with the reply, if I get one later.
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July 2024 by Nicole Wheeler
Came by this location for passport photo service and the staff were very friendly and helpful. I was greeted quickly when walking in, they printed my application form, took my photo, and shipped it off for processing - quick and easy!
Thank you for your assistance!
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June 2024 by Debbie Heck
Very friendly and professional staff!
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May 2024 by CRAIG MCCLAIN
Known quality service
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May 2024 by Kidus A
KIRA you are awesome! Thank you
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April 2024 by William Ramirez
Very pleasant, very professional unlike the one on shirlington, where they charge me $2:12 for some piece of tape, because my box was not seal, I would never ever go to the store did not like them they catching an attitude for me being surprised of that!!!
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March 2024 by Kapri Lok
Avery helped me this morning with a large amount of printing she made the experience quick and easy! Every time I come to this location they are always very professional and kind!
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March 2024 by Lola Kin
I had an amazing experience at this store! The staff were kind and efficient, I will 100% be returning to the ups store!!
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February 2024 by LM D
The worst customer service EVER! I came in to return an Amazon purchase and they were no help at ALL!! Told me to go print label and purchase a box and pay to get label!!! I went to other UPS store and they helped me w ALL W A SMILE! Stay away fr this store!
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February 2024 by moe Atari
For UPS management!! You make it impossible to communicate and you guys have THE worst service ever no accountability at all !!you do not deserve anything UPS !! you all should shutdown and go home !!
