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November 2023 by Mike ZN
They are not professional at all and very bad customer service
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October 2023 by Melanie Catron
Friendly and thorough. Very professional and honest!
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October 2023 by Alexandra D.
My husband and I have been going to this shop for years. Both father and son (Mike and Ben) very knowledgeable and honest. They are not here to take your money. They are here to inform what's going on with your car and help you pick what would be the best option to fix your car problem. The perfect place to go for any car problems you have!!
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September 2023 by Chowder C.
We are happy customers who have taken our cars here the past decade, and I don't know why I've never written them a well deserved review.Mike, and now Ben has always been the knowledgeable honest operators who are actual mechanics (vs. parts replacement shops)...something that is not very common today. From our Land Rover, Audis to Porsche, this shop has the know how, quality parts and service our family have come to rely on.Way to go guys!!!
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July 2023 by Farkye R.
Very over priced. They charged triple for services. Don't go to this company. stealing and cheating their customers
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July 2023 by Michael T.
In my 50+ years of experiences (mostly bad) of putting my cars in the garage for servicing, I have finally found an honest business which offers great service, fair pricing and outstanding customer communication which is very rare indeed these days. The name of this garage is Turnpike Auto located in Alexandria West on Little River Turnpike near the Beauregaurd Street intersection. They have repeated earned 5 full stars for each of my visits there for car repair service. I rarely write reviews so this garage definitely stands out as worthy of the highest praise in a world of shrinking values where it is very refreshing to find great value along with excellent customer service. Kudo's to the Turnpike Auto team including the manager on duty Benjamin and their fine staff of qualified auto mechanics! Michael T.Alexandria, Va.
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July 2023 by Char Coal
I stopped in with only a few hours before work and they immediately looked at my car to help me. They ended up finding something that was just rubbing and didn't charge me. It's so hard to find an honest and friendly place like this..Thanks again.
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June 2023 by Malcolm Wilburn
I went to this shop on Fri and sat to get work done a young man by the named ben.He gave me the best service I ever had dealing with a mechanic shop. Not just him but everyone there was super respectful it was like goin to Chick-fil-A I recommend this shop to everyoneServices: Auto brake repair
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June 2023 by Aaron D. Rosenbaum
Outstanding service. Ben and his team were professional and conscientious in fixing a difficult ignition issue on my Hyundai.
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May 2023 by Bill Hassell
Best place to take your car to hands down. Friendly and professional service. Went in for a flat tire, which they fixed super fast, and then they insured all of my other tires were at the proper pressure. They are GREAT!
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May 2023 by Hyochin Kim
They charged you extra in oil change if your car has a skid plate blocking the oil filter.Service: Oil change
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April 2023 by Oz z
Ben was great to deal with. He was able to get my vehicle in same day. Would definitely recommend.Service: General repairs & maintenance
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February 2023 by Kyung Jae Son
TLDR: Practical, no nonsense body shop.Fair prices and honest workmanship: was quoted a higher price and ended up paying less because they ended up doing less work. Plus, they ended up fixing a problem that other body shops quoted much more to fix. Very hard to find this kind of professionalism, and i will be going back to them again.Service: Auto A/C replacement
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January 2023 by Lizzy Martinez
Great customer service and expertise on auto needs. Affordable pricing as well. My fist time here & Ill be coming back.
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November 2022 by Bryon Elwell Jr
Have mostly gotten oil changes and an air filter replaced here, and I always get quick, reliable and honest service.
