-
September 2024 by Najme Din Taleb Navea
Teferi, Best service in the world and very grateful and thank you very much he explained everything and helped with it. The accommodation is good and safe and comfortable clean rooms great maintenance service 24 hr 7 days
-
August 2024 by Yordy Siles santos
Hello, the service is very good and the department is very good, Teferi, Abebe.
-
August 2024 by ISLAMUDDIN NAZIR
Teferi Nice man and helpful ☺️
-
August 2024 by iselmou “med” abeidy
Very nice, good treatment and great services. I recommend it to anyone who wants a comfortable place.
-
August 2024 by Amy Akintola
I wish I could give the zero stars that this complex deserves. If you’re thinking about moving to Stoneridge or any Morgan property, DO NOT. This place is an absolute joke. The amenities fee that they’ve included in rent is ridiculous considering the fact that barely anyone uses them since they do not work! The machines in the Gym are always out of order. The workers in the leasing office are HIGHLY unprofessional and disregard their NON-HISPANIC residents. Last week Wednesday the pest control people came to do an inspection. My mother was quite skeptical on them entering our place because she’s familiar with most pest control companies coming in and leaving bedbugs in the house so that they’ll gain more business. We have NEVER and I mean NEVER had bed bugs in any complex we’ve moved into because we keep our home nice and clean. Today (9/24/24) my mother found a bed bug in her room (which was the only room she allowed them to inspect) and as she suspected, there was a bed bug on the wall about to make it to my room before she caught it. This is absolutely not okay!!!! We should be able to feel comfortable living in a place that’s paid for with hard earned money. I am appalled and now worry some that the inspector may have left more in our place.
Two weeks ago (9/9/24) my toilet overflowed and the bathroom began to flood. I called the office hoping they would send down maintenance to help fix the issue, not only did they not send maintenance they lied about it being on the way. The employees in the leasing office only give urgency to hispanic residents due to the fact that there is no language barrier so they show favoritism, which is unacceptable.
-
August 2024 by rabia kılıç
Everything is great we loved our apartment.
Mr Teferi helped us a lot for lease?
-
August 2024 by hassan zaidi
Tefery is one of the best leasing manager and very helpful thanks to him
-
August 2024 by Ahmed Gemycola
Teferi is a nice guy and he helps us too much..thank you so much Teferi
-
August 2024 by Marissa Liu
package stolen
-
August 2024 by Abdul Matin bakhshi
Yessica is one of the best and professional staff in the leasing office. She always happy to help us. And I really appreciate for her hard working and thank you.
-
August 2024 by James Davis
Take to long for exterminator
-
August 2024 by Mohamed Bah
Katti and Yessica is very excellent and she is very patient in listening to problems and finding solutions as quickly as possible. This is why I am so grateful to express my gratitude to them.
Grindy and Jocelyn are wonderful. They are very patient and friendly with lots of positive customer service skills...! Thank you so much all of you the maintenance team as well as vigilant as you are in solving our little maintenance issues ...
-
August 2024 by Ayub Usa
Alot of roaches and mice inside the apartments. No cleanliness and the maintenance service is very poor. Not recommended at all !!!
-
August 2024 by Arabi Arabi
I met Teferi and the leasing manager there. He is one of the kindest and professional person I ever met. He always treated me with high-class customer service.
-
August 2024 by Gabriela Lezana
This the worst experience in an apartment complex. I moved in on July 29th First, they changed my unit four days before my move, having already signed a contract with the first unit, second, they gave me a dirty apartment with many problems. I have made at least ten maintenance requests and most of them have not been fixed, the maintenance It's terrible, the air conditioning vents were completely dirty and they told me that it's not their problem that I should clean them, I don't know what kind of company give a dirty apartment and asks the new tenant to clean it? The kitchen reeks of mice, the window blinds are old and dirty, I asked them to change them and they say they don't change them, the balcony was terribly dirty, I asked them to paint it and they did it but they did it wrong, now the paint is peeling off, today I went to the resident services office and the woman at the front desk was rude and raised her voice at me saying that I had to go to the leasing office to file those complaints and when I went to the leasing office they sent me to the Resident service, because I am already a resident, I don't think they even know what customer service means. Parking is almost impossible to find one since the vast majority are reserved and you have to pay for them. The hallways and stairs of the building remain dirty, no one has cleaned them since I lived here. Terrible experience for the same price there are much better options.
