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September 2023 by Charles Towne
Steven's just saved me $950 and help expose a dealer attempting to replace good rear brakes. Steve assisted me in getting satisfaction from the dealer. Dealers can often be predatory - Steven is just plain honest and helpful. He earned my respect and business.
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September 2023 by Stephen Kulinski
Honest and fair
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September 2023 by David Bentley
Honest, thorough and fair.
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September 2023 by Jennifer Russell
Hands down the best auto clinic in Northern Virginia.
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June 2023 by Ac Mitchell
Steve's Auto Clinic prices are much cheaper than dealer prices!
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May 2023 by S T
DO NOT recommend - I attempted to have an oil change service performed on my 2021 mini cooper; however, the gentleman (and I use the term loosely) I spoke with was so rude I ended up walking out of the shop. He wanted to charge me $200 for the oil change, and he clearly did not want my business. We live locally in the Mount Vernon area, and formerly relied on Tony's in Old Town, which was subsumed by Yates (and we haven't been happy since), so I was trying to establish another service location. Unfortunately, Steven's is not interested in acquiring new customers. I would not recommend this service location.
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April 2023 by SM R
DO NOT RECOMMEND - tried to have an oil change service performed on my 2021 mini cooper today - and the gentleman (I use the term loosely), was so rude and said he would charge me $200 - outrageously priced. He clearly did not want my business, he did not want to talk to me, appeared annoyed that I even came into the shop. We used to go to Tony's in Old Town, but since it was subsumed by Yates (with disappointing results), have tried to establish a new, trustworthy service location. Clearly this is not the place - if the shop is not open generally to the public, its exclusivity should be noted.
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April 2023 by M S.
DO NOT RECOMMEND - tried to have an oil change service performed on my 2021 mini cooper today - and the gentleman (I use the term loosely), was so rude and said he would charge me $200. He clearly did not want my business. We used to go to Tony's in Old Town, but since it was subsumed by Yates (with disappointing results), have tried to establish a new, trustworthy service location. Clearly this is not the place.
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January 2023 by Jo Lozovina
Steve 's Auto Clinic is the best!! Honest, reliable and always gets the job done.Services: Oil change
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January 2023 by Wynn Y.
Toyota Prius just seized up- dealer quoted 2500$. Steve helped us by finding a warranty/recall- ended up costing us 0$. It's nice to deal with an honest mechanic and someone not working on commission. Am using again for work on our Ford Escape currently.
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December 2022 by Scott C.
Our second time using Steve's. Dealership quoted us a price and then we took it to Steve's and they handled the repair for 40% less in under 24 hours. Our go to repair shop for our cars outside warranty.
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December 2022 by RawTalkWithTae
Hello, whoever answers the phone is very rude! I called to get a price quote and before I could even finish my question, their response was “I don’t want to deal with it”. He claimed because I just had the code and not what was actually wrong with it; it would be too time consuming to give a price quote. That is VERY unprofessional. And now I see why the reviews are so low. You guys need to learn how to treat customers with RESPECT who are trying to spend their hard earned money with YOU.Service: Auto maintenance
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September 2022 by Antonio Hicks
200 dollars before you start working on the car never heard of that before will never call again couldn't even get a full quote
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September 2022 by Jason Moomaw
Steven is the only place I have found around here who gives you the truth about the parts and the labor. He doesn’t price gouge. Reading some of the low reviews here leads me to believe some people don’t understand how mechanics work. Mechanics work just like we do and troubleshooting vehicles is not free. Seriously will you take three of your hours in a day doing your craft profession for someone for free, no you won’t because that’s your time and your time is money. I have been to Stevens multiple times with multiple cars and I have to say, I have not been disappointed. He tells you the importance of OEM parts, tells you the parts that need to be changed in conjunction with other parts, the reason for this is Steven knows that other parts are going to go bad real soon since this one did and he is trying to save you money, it’s already taken apart. If you don’t take care of it now, when it goes back in a couple months, he is going to have to charge you the same labor when you could have just taken care of it now with labor already being charged for other part. In my experience with mechanics is they don’t do this, they want you to come back.
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March 2022 by J M
Steven is the only place I have found around here who gives you the truth about the parts and the labor. He doesn’t price gouge. Reading some of the low reviews here leads me to believe some people don’t understand how mechanics work. Mechanics work just like we do and troubleshooting vehicles is not free. Seriously will you take three of your hours in a day doing your craft profession for someone for free, no you won’t because that’s your time and your time is money. I have been to Stevens multiple times with multiple cars and I have to say, I have not been disappointed. He tells you the importance of OEM parts, tells you the parts that need to be changed in conjunction with other parts, the reason for this is Steven knows that other parts are going to go bad real soon since this one did and he is trying to save you money, it’s already taken apart. If you don’t take care of it now, when it goes back in a couple months, he is going to have to charge you the same labor when you could have just taken care of it now with labor already being charged for other part. In my experience with mechanics is they don’t do this, they want you to come back.Services: Steering & suspension repair
