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December 2023 by Donald Bostwick
negative:agent customer serviceprice gougingquote differencespolicy differencesbilling confusion
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December 2023 by C McCauley
Excellent service. James W. helped me figure out what plans work for me and my budget. He was able to get me a few different quotes regarding, auto, renters, and life insurance, all within the first day I called. I would highly recommend this office to anyone looking for insurance.
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November 2023 by Aaron
I didn’t end up working with the agency because of my specific insurance requirements, however, I do want to say that I worked with Lydia Park and her communication was exceptional. She did what she said she would do and followed up with me promptly.
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August 2023 by Shaun O'Connor
Working with James Welsh was great! James answered all of my questions and offered lots of information and options to me. It was a pleasure to work with him.
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July 2023 by Divina T. Rutherford
James was the best! He’s helped me with car and renters insurance. He’s always been very polite, knowledgeable, and efficient. I will continue doing business with him. I greatly recommend! James could not have made the process any more easier.
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July 2023 by Kaitlin Mills
I had the pleasure of working with Jon at Anh Nguyen. He was extremely helpful in navigating my policy information from one state to another and working with other parties to ensure my request could be completed. Jon was attentive, and was able to answer all my questions. Thank You!
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May 2023 by Martin Noretsky
My Geico auto insurance premium increased by $550 annually because, according to the Geico agent, the company's payouts had dramatically increased. Therefore, the increase wasn't because of anything I, as a policy holder for 37 years, had done. Based on a Google search, I decided to contact State Farm for a consultation. Jon Villarreal answered the phone and everything progressed better than I could ever have expected. Jon knew exactly what questions to ask and how to determine various coverage options from which I chose a policy that actually gave the same coverage I had at 36% of the new Geico premium. I was impressed enough to decide to also switch my homeowners policy to State Farm, with Jon's guidance, of course, Thank you Jon.
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May 2023 by Carl Larsen
The agents here were very helpful. Milly assisted me with my Auto insurance and was very thorough in explaining all the options and helping me figure out what coverage I would and wouldn't need personally. When a purchase opportunity for the car I was looking for arrived unexpectedly, she and the local office worked quickly to finalize that quote and get me my proof of insurance right away. I'm very satisfied with my experience.
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April 2023 by Simon Nuakoh
I have had some great experiences with State Farm people. They are all extremely knowledgeable and helpful. I will also like to give a shout out to Jon Villarreal who had help me out earlier. I also like to shout out to any other State Farm worker that has helped me in the past too.
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April 2023 by Marianne
I recently had the opportunity to work with Milly in the Anh Nguyen - State Farm office and cannot say enough good things! Figuring out home and auto insurance can be overwhelming and Milly made me very comfortable. She thoroughly explained my options, happily answered all my questions, and was patient as I made my decision. Once I decided on coverages, Milly helped set up my online account and followed up a few weeks after to ensure everything was going smoothly. Her customer service has been second-to-none and I feel very confident entrusting State Farm with my business based on my work with Milly.
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March 2023 by Idania Vazquez
James Welsh was amazing!! He helped me fight off my anxiety that I get when dealing with things like insurance (especially for the first time!) he was very polite, knowledgeable, patient, and efficient. He provided great responses for every question I had. I greatly recommend!
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March 2023 by sosman257 bosman
Hanna Bortmas from Anh Nguyen - State Farm Insurance office is friendly, professional, transparent with all available options, and really efficient in helping me out with last minute request! Greatly recommended!
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March 2023 by Summer Hunter-Kysor
I have never had so many issues with an insurance company than I have had with this State Farm office (coming from a State Farm customer of over 10 years). When I moved and bought a new car, the office mistakenly started my new insurance in the wrong state. They have made multiple mistakes on my bill, to the point that I have had to call every month since September about my bill (6-7 months now). I have had to do my own calculations to show the mistakes they have made and have had the hardest time getting them resolved. I have had to speak with a different person every time I call and re-explain the situation. I Will be switching agents as soon as they get me the money I am owed. If I could give 0 stars, I would. Be better.
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March 2023 by John Pham
I am delighted to share my experience with Carola. From the moment we met, I was greeted with warm hospitality and professionalism. She was incredibly knowledgeable and helpful, guiding me through every step of the process and answering all my questions with patience and clarity.Throughout the years, my agent has provided exceptional service and support, making me feel like a valued customer every time I interacted with them. They were always willing to go the extra mile to ensure that my insurance needs were met and that I received the best coverage at the most affordable rates.Whenever I needed assistance, whether it was filing a claim or making changes to my policy, my agent was always accessible and responsive. They took the time to listen to my concerns and provided me with personalized solutions that fit my unique situation.Overall, I am incredibly satisfied with my experience with State Farm and would highly recommend my agent to anyone in need of insurance services. Their professionalism, expertise, and dedication to customer satisfaction are unmatched, and I am grateful to have her as my insurance agent.
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March 2023 by Jeremiah Hill
When I was looking to switch car Insurance I had a lot of anxiety and did not know where to start. James was able to guide me through my insurance options, laying out a clear plan and making the whole process smooth.
