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January 2024 by ISABEL HERNANDEZ
Ana Mezza she was the most wonderful experience that I ever have to get a 3 lines in phones in the carrier in the United States , she was the best experience ever!? I highly recommended to anyone when get to the store asking for her. She is amazing person help you in all the steps and explain to you all about the plants and try to help you out with everything.
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July 2023 by Cj Reichenthal
Recently I switched to T-Mobile and I was happily surprised by the excellent customer service I received. Initially I was assisted by Jamal Anderson who could not have been nicer or more helpful. I was joining an existing family plan but had to leave another (horrible) carrier so it was something I needed help with. I truly believe Jamal’s expertise and attitude are what made a not so cut and dried transition as seamless as possible. Really great service!Because of my situation it couldn’t be completed at the time I initiated it so I had to return to the T-Mobile store. This time my mobile expert was Tony Granados and once again I was very pleasantly surprised by his excellent customer service. Everything I needed was provided with a great attitude, professionalism, product expertise and kindness. Great experience!I just went back today to get screen protection for my phone and was fortunate to get Tony again. What a nice guy! Almost makes me wish I needed a new phone! Really great service from Tony and Jamal - I will recommend this location of T-Mobile to everyone I know and definitely will be back whenever I need something. Thank you so much!!
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March 2023 by Yessi & Kat Ruiz
I just had a ridiculous experience at this T-Mobile 11:30 am on Thursday 3/2. They were taking a bit of a long time I understood because there were only two workers. I asked how much longer they were going to be because I have to go to work. One of the workers (tall black guy with a beard) rudely looks at me right in the eyes with a mean mug and says I am at work! I said I’m just asking because I have to go and he rudely says you need to wait like everyone else. His response could have been completely different. As soon as my contract is up I’m leaving T-Mobile. I had sprint for years and never encountered a rude associate. I ordered online to avoid going into shop and then am met with this mess. Dude needs to get fired if he’s talking to people like this
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January 2023 by Nickolov Я
Didn’t want to help me told me to call customer service I turned around told him thank you as I’m leaving he tried to sell me a hotspot and said no thanks I spend less than a minute in the store, it was empty
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November 2022 by Millie M
I went there to buy one single charger for my iPhone and waited for 1 hour and I still wait but nobody help me to pay 20$ Miserably dollars
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August 2022 by Osama Elkhatib
I have a plan with one line and a phone, the phone got stolen, they wouldn’t report it, wouldn’t help at all, very poor service and rude customer service. Stay away completely from T Mobil, they all friendly till you buy from them after that you are on your own.
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January 2022 by Lillian Joel
Our sales rep was Brandon and he gave my husband and I exceptional service! He was totally knowledge of the phones we purchased and made the entire switch from Verizon seamless! We appreciate his service and recommend this store to everyone!
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January 2022 by Mike Harris
Brandon was excellent he took the time to explain everything to me and if it wasn’t for him I know it would have got done , but not quite the way he did it. Iam a satisfied customer……… thanks again Brandon.
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December 2021 by Bella R.
Do not recommend. Slow service and poor customer service. Only 1 person working there to assist customers. Takes forever.
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June 2021 by Tajah Williams
I was traveling from out of state and needed immediate help with my non working devices for my road trip. I worked with Brandon H. at this location, he was super helpful & friendly. He handled all of my concerns and made sure I left the store satisfied. 10/10 would definitely recommend. Thanks again!
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June 2021 by Dennis Richardson
Brandon Hargrave was very knowledgeable on all the new phones and technology. Wasn’t sure what I wanted before I went in the store but immediately Brandon pointed me in the right direction. I was very impressed and recommend this location after my experience.
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June 2021 by Tony Haskins
Excellent customer service, really went out of their way to help me. i was specifically helped by Brandon who made things a lot easier for me. I was able to get a new plan easily.
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June 2021 by jxmmi Choo2x
My favorite t-mobile store to go to. This location offers the best service hands down, Antoinette answered all my questions and she was fast as well. I was in and out in a timely manner with great service!
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June 2021 by Daijuan Davis Sr.
I was helped by Brandon who had amazing customer service. He listened to all my needs, explained everything thoroughly and wasn’t pushy at all. I give him 10 stars and will be referring all my friends and family to him.
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June 2021 by jose Huerta
Definitely recommend coming here. Great service and help. The young lady that helped me i think her name is Erika helped out a lot. ?
