11AM - 5PM
1301 King St, Alexandria“Walked in here because I wore Timbs before my girlfriend told me she wanted to the museums. Luckily Pacers was en route and I needed another pair of runners. The guy who helped me was super knowledgeable. I stood on a mat to determine how my weight was distributed and he watched me walk #noddiddy. After about 20 mins I had tried on maybe 5-6 different pairs, made my final selection and was off!These have become my favorite pair of sneaker whether I’m walking the dog or going for a run.Thanks Pacers!!!”
10AM - 4PM
101 N Union St, Alexandria“My family's been shopping at ROCKDEEP for three years now. And Everything's GREAT! Every product we ordered was made from with such magnificent quality. The feel and appearance of every piece kept me going back to make more purchases. The finial touches was wonderful such as the time they gifted every purchase with gold keychains, mask, bags with zippers, or thank you cards. This company is extremely customer friendly and thoughtful. I wish I could shop in-store however I leave near the beaches of California. Nevertheless I will continue shopping there noone can't even beat their prices . ROCKDEEP is a gift from fashion and merchandise heaven. ??”
“This place is wonderful. I called ahead looking for football cleats. They told me they had some and listed off a few. Walked in, was greeted right away. I was asked a few questions, got our shoe. Tried them on and we were on our way. Super kind helpful guys.”
11AM - 6PM
700 King St, Alexandria“Four weeks ago, I posted an online review, giving only 1 star (I wanted to give a 0 but it wasn’t an option) for this store. After shopping at this location, I felt very stressed out and uncomfortable. The personnel were super rude and unhelpful. I was saddened because I live across the street and love Lululemon products, but unfortunately, I didn't feel like going back there. However, circumstances changed, and I needed to return. So, I went back today, 2/8/24, around 11 am, and here's my new experience.Upon entering the store, I noticed beautiful displays of new products. The items were folded to perfection on the tables, and the hanging clothes looked impeccable. I received a wonderful greeting from the store associate at the register with a genuine smile, which made me very happy. I was helped right away, and I could try on my clothes in a very clean dressing room. The girl working there was super helpful and very nice; it felt like she loves working there.But the best part was the person behind the register, whose name is Victor (I specifically asked him for his name). He was the one who greeted me enthusiastically when I entered the store. His customer service is out of this world! He made me smile and feel happy, and because of that, I will cancel my previous review for that store and post a new one!I will recommend this location to all my friends, family, and business partners. Victor made that location extremely special and exclusive, so only because of him does that store deserve 5 stars! I hope the regional manager of that store will recognize his exceptional professionalism!Thank you for making me come back to that location. It will definitely become my number 1 store now!”
“You can always find exactly the right piece of clothing and/or outfit.Chris Lewis always makes sure everything fits perfectly! Best boutique in the country!!!!!!!”
“As we know customer support these days is almost a daily grind, with something not going to plan...I have had the BEST experience with their customer support, even on the weekend when the shop has been closed someone has still got back to me..interaction has been a breeze after a bit of a mix up with the order.Product wise, I have ordered 2 pairs shoes and a few other items...I'm totally in love with them, quality is great... a happy customer ..Will 100 percent order from this company again.”
“Just left the shop and I must say customer services was awesome! The young man that help me was very knowledgeable and was awesome to work with. I highly recommend any one to go to get a bowl have it cleaned or shoes that is a shop I plan to continue to visit awesome awesome!!!!!!??”