9:30AM - 6PM
5765 General Washington Dr, Alexandria“Checking out of storage in a few days and I must say, service at Extra Space Storage in Kingstowne, VA was wonderful. Tatiana answered all my questions throughout our unit rental time. I informed her of our move-out date and our monthly rate was pro-rated with no problems. Great customer service!”
“I worked with Kirsten to get unit. She made the procss seamless and easy. The facility is clean, organized,and reasonably priced. I would use MiniU again if I move again.”
“Easy rental process at this Extra Space storage facility. Ken has been very helpful with assisting with my rental needs. Ken is always polite, friendly and helpful. Thank you for a great customer service!”
“Charika was phenomenal. She was patient, thorough, and professionally represented the company. She provided quality customer interaction making the lease process seamless.”
“Christian was exceptionally helpful in helping me move out. I’ve had bad experiences at other facilities and Christian relieved all of my comcerns. 10/10 would recommend!”
“Great customer service and attention to detail is superb. The staff is outstanding and the most reliable that I have ever dealt with. Tiara and Dre and very hospitable and genuinely care about customers feeling and the best course of action. Wouldn’t change personal nor the relationship and bond that they have built with us!!! ⭐️⭐️⭐️⭐️⭐️ all the way.”
“Absolutely amazing experience from move in to my departure. Sandy and her crew were phenomenal. The facility is super clean and well run like a well oiled machine. Definitely choose this CubeSmart location for all of your storage needs.”
“I had an outstanding experience with Dre at Public Storage! He made the entire process smooth and stress-free. Dre went above and beyond to help us find the perfect storage solution for our needs. His professionalism, friendly demeanor, and expertise were truly impressive. Thanks to Dre, our program’s transition to the right storage was seamless. Highly recommend! ??????”
9:30AM - 6PM
6457 General Green Way, Alexandria“Aizja and David were great at helping me get started. Love the place, it's safe, clean and so well managed and the staff is always so helpful and friendly.”
“For some reason could not get the Bluetooth to link with the gate opening device other than that, it was a pleasant experience, clean, well-maintained facility, and located my locker rather quickly”
“Yami is an exceptional manager at Public Storage, providing great service and ensuring the facility is clean and secure. His professionalism made the entire process smooth and worry-free.
Thank you Yami!”
“Manny was helpful, it was a frustrating process around first but we worked it out.
I also got a chance to work with Radhia, I really enjoy working with the staff. Patient, considerate, helpful.”
“So far, Public Storage has exceeded my expectations. The service was wonderful and the rep was professional and had a great sense of humor. She led me through the process and help me with all my questions. The storage area was easily accessible by my movers and the spaces are very clean. I'm glad I did this with Public Storage.”
“A2B Movers moved me from Arlington to Fredericksburg and the experience was absolutely outstanding. Charles, Dominic, and Adrian were the utmost professionals, focused on moving my furniture and other household items with caution, and to ensure that everything was well protected. Despite the delay with the loading dock elevator, they were quick to find workarounds to ensure time was not wasted. Upon arrival in Fredericksburg, they quickly unloaded the truck, got everything into place and staged certain items that I had planned to take to Goodwill downstairs for my ease of transport to Goodwill. As a result of their exceptional service, professionalism, care, and expertise, I highly recommend A2B Moving company and specifically these three gentlemen.
I would be remiss if I did not acknowledge both the gentleman who scheduled me as well as the dispatcher. They both were professional and ensured all my requirements were captured and met. So, if you are moving, check these guys out, you will not be disappointed.”
“This is the most customer friendly unit I have ever used .
The staff are very communicative and very helpful with renting the units .
They are professional and prompt,
Anytime I have issues the follow up to make sure it is resolved.
I come back to use this unit because it’s of the friendly and warm staff.
I feel at home here.
The prices are reasonable and the discounts are always super helpful too.
I receive prompt emails for my bills days before the due date.
I am satisfied with the customer service and the general operation of this storage.
Hope to be a continuous customer and would always recommend to my friends.
I appreciate the service
Thank you s”
“Troy, David, and Sergio were all fantastic with our move from Woodbridge to Old Town. They were so quick, both on pack-up and unpack, yet extremely careful and all my stuff made it entirely unscathed. I would 100% recommend.”
“I called today with the problem that I had so often in the past that the elevator to the basement at Public Storage on Holland Lane constantly broke down, besides I also just received an email about a huge increase in rental of my storage space. Christopher answered the phone, he was gracefully calm and so helpful with my problems and inquiries. I’m grateful to have someone like Christopher at Public Storage who treated me with such wonderful courtesy. Thanks so much.”
“Secure facility tucked away in a nice area. The staff was so kind and helpful. He was extremely thorough in walking me through the facility and making I had a smooth transition getting all of my belongings into storage. 10/10 recommend!”
“I was at public storage today at 880 s Pickett, Melissa helped me, she was very friendly, very knowledgeable and helped me make my process of renting a new storage much easier and faster. I was also there last week and Milka was also very kind to me”
“Milka was super helpful, polite and above all very professional. Made the whole process easy both checking in and out the the storage facility. I highly recommend her if you ever need assistance with storage reservation.”
“The customer service was exceptional. The young lady on the reservation line was very sweet and the manager, Antoine, was the epitome of professionalism. The facility is very affordable for the area and the people are amazing. I highly recommend Self Storage Plus.”
“1st customer of the day, I had purchased (5) Medium box's apparently a few days back and needed to switch a few out for a (LARGE) the Agent at the counter named: Christian was "Very Helpful" and answered all my questions that I had, This storage facility accepted the (unused) boxes back without question and I had then purchased (1) Large in its place.
if you are seeking a storage facility with the best prices and the best customer service then look no further as you had just found it...
Although I am not currently in need of a storage unit at this time, Their customer service as well as their prices makes me want to get one for those (Just incase moments) Lol
Great Job you guys!?”
“Boyscouts used their service to handle popcorn inventory. They were always on time for pick ups and extremely professional and helpful. I hope they continue the relationship for years to come.”
“Cannot recommend this place enough. Management office is always friendly and willing to help, but genuinely. My partner and I had units here for a few years and enjoyed the easy access codes and how it’s pretty empty/there’s not many people around. I also can attest to the buildings security/rounds — I partially moved out of my unit and forgot to replace my lock and they called twice to make sure I wasn’t robbed.”