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October 2023 by Siddartha Pierce
Horrific! They replaced my radiator for $1200 a few months ago. The next day it overheated and had to be towed back to shop. Seems they did not properly install a hose. Now, the car radiator is bad again and the part seems to be faulty. They will honor warranty of part but want $600 for labor. I got an estimate at another mechanic today. $93 for labor, $300 for entire replacement there. This shop will not refund part cost or anything else. Do not.recommend!
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July 2023 by SEESAN
My flat tire got fixed within an hour and was affordable.
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July 2023 by Ben T
I've been going to these guys for years. To do off warranty work. They service my escalade and my porsche. I have never had anything but good things to say about these guys and their work. They do the work at a very high level of quality for a fraction of what the dealers charge. Jim and his team are amazing. And I will continue to have them service all of my vehicles for as long as they exist.
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May 2023 by Jay G.
I have found Manager Jim Swink to be honest and efficient. I have brought mine and my wife's car to Royal, as well as my fathers. Each time, I'm in and out in a day. On one occasion the repair team used parts that were not rated for my car. When problems ensued, Jim quickly rectified the issue at no cost. All other visits have resulted in no issues. I recommend Royal Service Station. Jay
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March 2023 by John Missel
Did an inspection here a year ago and that went well. I think they aren’t doing them presently. I stopped for gas on this day because their gas is routinely 10-20 cents per gallon cheaper than stations nearby.
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November 2022 by Cait H.
Tires replaced, oil changed and state inspection. Friendly and communicative staff, clear communication, good service turn-around time and value.
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October 2022 by Deborah P.
Sitting here waiting for inspection and it's been well over 20 minutes and still haven't completed the inspection for the car that was already back there when I arrived. I can only imagine how long i will be sitting here. Nobody in the office, only those working on vehicles, they don't respond to questions. But i have to get it today:(
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August 2022 by Zach Sempsey
Jim and his techs at Fairlington Service Center brought my 2006 Ford Explorer V8 back to life, after 170k original miles, and had the expertise to do so while keeping costs to a minimum. With gas prices and used car prices having sailed over the last 3 years, I would recommend bringing your older vehicle to Jim and his people. Extend the life of your car until prices make sense again. These folks can help, no complications. 8 spark plugs replaced, 0 plugs broken in the cylinder. Try that at your shop.Services: Auto maintenance
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August 2022 by Syuri I.
Poor and rude customer service, questionable level of competency and lack of integrity to accept and correct mistakes. They could not find a major safety issue that another shop easily spotted on immediately. Unless you are one of their favorite customers you are out of luck.
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July 2022 by Mariza T.
I have done my oil change here before & I was happy. But the second time I went very early in the morning. The person who was supposed to do the job wasn't there yet but the old guy behind the register said to me that I'll be the next in line. I didn't see any car before me but I waited for a while until I've noticed a car pulled up next to me & that's the mechanic guy . The old guy behind the register charged me $101.98 much higher than the car dealer which is $42. I couldn't back out anymore because I have to be somewhere & I already wasted my time waiting. I drive a 2013 Honda SUV & not a Range Rover or Mercedes When I got home I realized I was duped ! Being an older Asian woman the old guy behind the counter took advantage of me! I trusted this gasoline station but I'm not going back there & I'll spread to my clients to be careful & avoid this gas station. They became too greedy to make more money. That's a shame!
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February 2022 by Alexa O.
Started coming here for convenience (close to my house), keep coming back due to fast and efficient service. Decent price on an oil change- I was in and out within 30 mins. Good gas prices too!
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November 2021 by Holly B.
I always go here to get my VA state inspection done. I trust them and they are fast, thorough and consistently good service.
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October 2021 by Viviana wolff meaurio
For fast inspection and emissions is really good, and the gasoline price is the cheapest around
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October 2021 by R M.
Beware of buying gas here! Purchased less than a quarter tank of gas and found a $200 hold on my credit card! That's insane.
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September 2021 by Daniel Lazenby (Daniel L)
Neighborhood service station offering light maintenance, State safety and emissions inspections. Fuel prices are not the best, but they're conveniently located with easy in and out.
