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February 2024 by Craig Spisak
It's usually a crazy madhouse so you have to go with that in mind, but it's such a great place if you know what your doing. Take your time.
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February 2024 by Cody Folsom
They threw 11 cases of expired meat that they couldnt sell onto my trailer that didn't match any manufacturing dates from any other cases on my trailer. And charged me almost $450 to do it and told me to get rid of it. Their product that sat on their shelves for a month. All restaurant depots are trash
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February 2024 by Bobette Lein
It has now been over 3 years since I ordered from Restaurant Depot through instacart. Just went and looked at their website under instacart to reorder the same items I ordered in October of 2020, and the items are still out of stock. What I call this is p*** poor management at the Restaurant Depot. How impossible is it to be out of the exact same items I want to order 3 years later?Bad Business.
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January 2024 by Asif Iqbal
A lady got mugged in the Alexandria VA Restaurant Depot parking lot at approx. 8 AM today. Be careful shoppers. Management needs to improve security by adding cameras in the parking lot. Such a shame.
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January 2024 by A Manzur
Could be cleaner and easier to drive in the parking
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January 2024 by Critic of myself
Extremely rude staff. One lady at the front spoke to me as I was a thief trying to steal $72. Worst part is I was humiliated in front of my daughter. Been coming to this place for years and the only one time I had to return an item, it escalated to a very unpleasant experience. And this could easily be avoided if the business has a better return process.It is very clear that the employees are very unhappy and they pass on their misery to the customers.
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January 2024 by Marimuthu Subburaj
Worst management
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January 2024 by Critic O.
Extremely rude staff. One lady at the front spoke to me as I was a thief trying to steal $72. Worst part is I was humiliated in front of my daughter. Been coming to this place for years and the only one time I had to return an item, it escalated to a very unpleasant experience. And this could easily be avoided if the business has a better return process. It is very clear that the employees are very unhappy and they pass on their misery to the customers.
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December 2023 by Shah Shikdar
***Extremely Disappointing Experience Unfair Return Policy and Rude Customer Service***I had a highly unsatisfactory experience at Restaurant Depot. I initially went in for Riceland parboiled rice but settled for the white variant, as the former was out of stock. Upon reaching home, I discovered that the taste didn't match our expectations.Today, around 4:30 pm, I attempted to return the unopened 50lb bag, only to face an unreasonably rude response from the customer service representative. Despite the receipt stating a 72 hour return window, both she and the manager adamantly refused, citing an open bag.The lack of clarity on the return policy, combined with the disrespectful behavior, has left me deeply disappointed. If this is the standard of customer service, I will be taking my business elsewhere.
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November 2023 by Sandra Love Life
Constumer service is terrible! If you don't want to work with people.... why do you work there????? Horrible. Rude! Unhelpful!!!!!! Bad bad bad
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October 2023 by Myung Lee
Very rude staffEveryone who comes to this location VERY BE CAREFUL very dangerous because every day someone breaks glass in customers cars and stolen money, checks, and all stuffs they stolen, and manager doesn’t care he said “there is not many cameras security can’t helping”he doesn’t care they just making moneythey don’t care.I cannot believe it.
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October 2023 by Myung
Very rude staffEveryone who comes to this location VERY BE CAREFUL very dangerous because every day someone breaks glass in customers cars and stolen money, checks, and all stuffs they stolen, and manager doesn’t care he said “there is not many cameras security can’t helping”he doesn’t care they just making moneythey don’t care.I cannot believe it.
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September 2023 by Hemi_ Stormtrooper
Great shopping but they don’t have signs for where things are! The freezer is cold……..but great choices. Always stocking so watch out for fork lifts everywhere
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September 2023 by Juanita Nichols
This is the worse place I've ever been at, no place to park, a real cluster, found a corner to park after I got in got yelled at saying I was in the way but the 2 trucks that were blocking the entrance, exit where nobody could get in or out was asked to move but because I'm a woman and he doesn't have any respect for woman I got yelled at that is bull I'm not his wife and I will not put up with. Have a good day Juanita
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September 2023 by Andrew Sammons
Arrived @0750 for 0900 appt. Was told the lumper would be in @0900 didn't get called to dock until 1000. It's 1040 now. Maybe theyll get done soon so I dont miss my next load going back home
