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December 2023 by Rebecca F.
I had to pick up a couple of new strands of Christmas lights cause good luck finding the bulb that doesn't work lol!Was happy to see they still actually had a large selection instead of being sold out like in recent years.Got two packages of lights, a new pot for my ever-growing, orchid, and a new cute little succulent. Literally, every employee I passed, said hello to me, had a big smile on the face and it was genuine and warm and welcoming. It was a really good vibe. Steven was my cashier and he was amazing! So friendly, helpful, and he also had a big warm smile on his face!
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October 2023 by Ryan S.
Absolutely terrible customer service I walked in the store at 11:02am I went to the lumber section and measured out the piece I needed I asked 4 different associates for assistance to get the lumber cut. 2 paged for a lumber specialist and no one showed up. I walked around the store to find a delegate of managers and asked for assistance I explained I had been standing there for 45mins. Which it was received in disbelief the time is 11:48am when a female manager told me that the. Machine was broken and stated it had a work order on it as if I was suppose to know. It didn't have an out of order sign so again myself and the 4 other associates didn't know either. So now it is noon and a lot of time wasted the lack of communication and customer service needs to be addressed. Thank you to the associates who attempted to to help.
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September 2023 by Tahira A.
Terrible customer service. The guy at the desk was clearly disrespectful and asked me for a "North American ID" as if I was coming from another continent. Super rude and condescending attitude.
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July 2023 by Archie F.
I needed a flange repair part. They have exactly what I needed. Self checkout had me out in minutes.
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June 2023 by A T.
This is the best Home Depot around. The workers are friendly, happy, nice, and welcoming. I've been here 8 times in 5 days, it's worth the drive if you need help or want advice. Thank you to the mangers at this location, you're doing all the right things, putting the customer first and helping us dream of our next project! Store is stocked well, organized, clean, and well run.
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May 2023 by Tom S.
Good selection of plants and flowers. One of the better garden centers. Friendly staff. Very helpful with finding items in the shop.
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March 2023 by Em Em A.
I don't want to place even a 1 star raring on this home depot branch.I bought a washing machine and dryer in the store. 3rd party vendor came to deliver and install and supposed to remove the old ones. they came in with their shoes on wet from the dew from the grass. I inquired if they have shoe cover, he asked if I have one. installation guys want to.change my plumbing, change and move the dryer vent. was giving me quotation on how much more I should pay. I said no.called their customer service, home depot said they have only 1 contractor to deliver and install. I was surprised for big company like this no other vendors available. the manager assumed and insisted that I should do what should be done or else they will only deliver and not even take the old appliances. never will I come back to this place!!!
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March 2023 by Walter M.
I don't even know where to start! Ok let's start at the Customer Service desk. Carol is by far the greatest "Boss Lady" I've ever seen in my life. Cool, calm and collected. I've seen here in action and if you know anything about retail, you know the service desk is the toughest. Let's move over to self check out. Newly promoted boss lady Doris is a bright spot at checkout. I can't imagine anyone else running that spot. Shout out to Walle, Yeshi and Angelica as well. Paint! Walt and JB are freaking awesome! Joe in hardware is a stud, knows his stuff. "Big Bird" running quality control. Irwin running around the whole store helping literally everyone. Maria keeping tabs on contractors entrance/exit. Gustavo and Abdul running building and lumber like champs. Jessica and the other boss lady doing planograms and making the store look fresh. As you can see by my post, IM HERE EVERY Day. Sometimes 2-3 times a day. These are my people. My Family!
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January 2023 by Yolande L.
Good store if you don't need assistance. I spoke with 3 associates, and they all pointed me to someone else. No one offered to help me but an associate who works in lumber. He had to make 2 announcements, and then I waited and waited. Ended up walking out.
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August 2022 by Mike R.
Glad they had the energy saving lightbulbs. Was worried but glad they were in stock. Nothing against them, as they are energy efficient, yet for some reason hard to find. Thank you Home "Deposit" for the worthwhile trip. This one is at a crazy intersection, and your best bet is visit on a weekday. Just like the others, contractors make up a large number in the mornings.This one is close to the Beltway and 395. It's one I hit up here and there. They do have good deals at Christmas, and got my new tree from this location. It's so easy to set up, and plug to light it up. Good employees help as well. Also the self checkout has sped up the process. If you're in the area it's here.
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June 2021 by Jesse Stephens
Employees meandering around.
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June 2021 by Davon A
Very helpful and had great knowledge and insight on exactly what i need for my home project
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June 2013 by John “Red” Millander
This place is terrible. Was lumber shopping on a Saturday to do some fence repair. They have lots of workers, but they are all running around doing something else besides helping customers. Waited for 10 minutes at pro desk. There was NO ONE back there helping customers. Must have seen a dozen workers come and go, not doing anything just walking around...no customers in tow or anything. Finally gave up. The whole place was chaos. I'll never return.
