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“This five star is for PAUL and Paul only. I only visit when he’s working which tends to be weekdays. Paul is ridiculously efficient, kind, friendly and will have you in and out within five mins. If you happen to visit on no-Paul day.::Good luck.I’ve never encountered a more poorly run and serviced post office than this location on King Street. They NEVER have enough people staffed on weekends. My God, you are the sole post office in a very dense populated area and management can’t simply staff at least TWO attendants on weekends? It’s unfathomable and completely ridiculous. The lines are constantly wrapped around and out of the door. Please do better USPS.”
“I visited the Kingstowne post office yesterday, and I was overjoyed. The entire building was decorated for Christmas, which was a very surprising and delightful sigh after years of not being able to even acknowledge it.
My sales associate, Mr. Truong, has always been amazing. He has a sarcastic sense of humor I appreciate, and always try to educate you what did you do wrong ? and, that I can say whatever funny I want without him even batting an eye.
For the lady who had to deal with a rude customer, I am very sorry. I am also sorry for everyone who is lashing out at you. Remember that you never know what another human is going through, so it's important to be kind.
I did experience some negativity at this location before, but everything has improved lately, which is a great sign that things can change for the better.
Wishing everyone a Merry and blessed Christmas.”
“I have been a customer at this location for many many years. This post office receives a lot of customers throughout the days hence the wait time. They need more reps on the front line. However, the staff members have always been polite and friendly to me.”
“I stopped by to drop off some wedding invitations and Eboni was so nice and patient with me assisting me on the correct postage to have on each envelope since they all weighed a bit different. Thank so much for your help!”
“Visited for the first time Saturday morning and my experience with this post office was great Ali was very pleasant and helpful compared to my previous experiences with the post office in Stafford which was always unpleasant.”
“All these negative reviews, all outdated by postal snobs. They are efficient, polite and do the mail. Wtf. I have a friend from the UK named Timmons who knows his stuff about post offices, he says this is better than anything in the UK.”
“I have been to this post office twice in the the last two weeks and both times I had a very positive customer experience. The line moved quickly, I was greeted with a friendly smile and the transaction was very easy all around.”
“This is not a RETAIL STORE. They are a Bulk Mail Unit and distribution center for 22314 area code. They do not sell stamps, certifies, money orders, priority boxes, passports, drop offs etc.”
“PJ was awesome and provided us with excellent assistance with regards to getting my package shipped. She went above and beyond to explain rates, timing, and options so that we could choose with confidence. She also gave me some phenomenal advice in the process, and I really appreciated it.”
“I had a very pleasant experience here. I needed to mail something to the UK and the lady behind the counter was nice and gave me the paperwork I needed to fill out. I completed it and paid for the postage. She politely let me know in the future I should use a larger box to fit the customs paper in it, but she would allow it this time.”
“Was on vacation for over a week, so I held my mail at the local post office. I made it to the post office, and showed my identification to pick up my mail. The service I received was professional, courteous and quick. Thank you, USPS!”
10AM - 1:30PM 2:30 - 4:30PM
1908 Mt Vernon Ave, Alexandria
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“Blown away! I used to dread going to the post office, but then they hired Cece! She is so nice I even asked for the USPS survey to fill it out on behalf of her, which I never ever do. I now look forward to going to the post office and use them more often. Please don’t take Cece away from us! Excellent customer service!”
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“Al of them were very polite and worked fast. The problem is that they don't have enough personnel attending the big lines. The person processing the passport was very diligent. The post office clerk was very fast and polite to everyone despite the big line demanding different services.”