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August 2023 by Grinden Collins
Just opened an account here. Great service all around, we’re very helpful and insightful. Really like the virtual wallet PNC offers.
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August 2023 by Tpot P.
PNC Bank failed to contact me while I was managing my father's estate after my father died, regarding an Estate Account Check they had cut for the money my father had with PNC. After three phone calls with the bank wondering where the check was, the bank manager said "he lost my phone number" and that is "why he didn't call me" to notify the check was ready. But to get access to my Father's Estate Account, I had to give them Court Certified records documenting my address. If they couldn't find my number, how about sending a letter? I had to call several times and make two physical bank visits (while grieving the loss of my father and being on a deadline to account for his assets with the court). I find PNC's work sloppy, unacceptable, and quite possibly unlawful. DISGUSTING. But of course, when I was in their the first time they managed to push marketing on why I should open an account with them to manage my father's funds. GROSS. NOT A GREAT TIME TO BE PUSHY PNC. TACKY.
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July 2023 by Cory Gomez (Zoothar)
My wife went here to update her personal information and was brought into an interrogation room being forcibly asked to sign documents irrelevant to what she was trying to update. Luckily she didn't sign anything and called me asking about the shadiness of the situation. Apparently the manager was also trying to prevent her from leaving the property when she refused to sign documents she wasn't comfortable with. The manager treated my wife extremely disrespectfully with her words and body language. My wife told me she felt so much pressure from the staff when she was just trying to update her personal information. We are going to another branch to close any accounts we have with PNC I don't want to be associated with a business that treats its members this way.
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June 2023 by Dennis Seiler
This bank is not a real bank. You should take the name bank off you sign. When I can not go into a PNC Bank and cash a check or get purchase a bank check or money order this ceases to be a bank.As a long term PNC customer I am really dumbfounded why you would have such an establishment.Dennis S
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April 2023 by V. Milliner
Not a full service bank so call to make sure that you will be able to complete your desired service. Otherwise they’ll just point you to the actual full service PNC about a mile away.
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February 2023 by Ayoub Kassri
Khadeeja Shakir,is the best personal banker in this PNC bank, she greets every person that walks in and will do everything to help her customers have the best banking experience.thank you so much..
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July 2022 by Marian B.
The branch manager at PNC on Leesberg Pike Alexandria, Va. has the worst customer service skills ever. In my opinion, she is rude, unprofessional and unapproachable. After three tries at the bank, I still don't have the simple business account I had wanted to open. I went to the PNC in Old Town, Va. and found the customer service great and opened an account with ease.
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January 2022 by Brad Johnson
A "Cashless" location that can't write cashier's checks because they have no teller. Plenty of space to sign up for a loan or mortgage!
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September 2021 by Preston Cooper
DO NOT USE THE ATM HERE - IT IS MALFUNCTIONING. The ATM ate my check without depositing it today. I have had issues with the ATMs here before but for some reason they refuse to put an "out of order" sign on them.
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June 2021 by Chris S.
The ATM is very convenient. It's been working perfectly each time I have come here to use it. Several of the ATMs in the area have been less reliable in my experience.
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November 2019 by wesley martinez
I have been there many many times and immediately if not 5 minutes later I am attended. They are all amazing
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October 2019 by Zoui S.
This bank is life destroyer it operated by evils. I promise my self to make sure every one never use them. this bank is like silent killer. stay away from them. Time will reveal how evil is this bank. I will make blog talking about this life destroyer bank. And it will be my mission in life to fight this bank as much as I can daily to get them out of business.
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September 2019 by Demetry A. Johnson
Nobody answers the phone, I'm confused, it's 12 pm.
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June 2019 by Tara v
If you don't have all day to spend then go somewhere else. I waited 20 minutes for someone to assist me in depositing cash. One lady walked passed me twice without atempting to assist me. I saw a group of ladies just chatting. Asked for help. Waited 10 more minutes for one to snail her way over and finally assist me.
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January 2019 by Kevin E.
If you're a pregnant PNC Bank customer and need to use the bathroom, you will be turned away. My girlfriend and I experienced this exact scenario today. PNC associate was quite rude and not willing to let her use the bathroom in an emergency.