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March 2024 by Steven Kegley
Friendly staff. Conveniently located. Lots of cardio equipment however limited cable machines. Tanning. Overall it's a good place to better yourself.
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March 2024 by osbaldo castaneda
Good not to many people
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March 2024 by Cathy Taylor
Pretty clean and reasonable hours
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March 2024 by Jesus
Fantastic experience
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February 2024 by Chip & Dip Play
Love the staff and spacious gym Has a good amount of equipment and is never too busy. Well, organized and clean tomorrow
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February 2024 by Brenda Harris
Great place to exercise. Friendly and helpful staff
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December 2023 by Damir Omirali
No hot water in the shower.Very inconvenient.Wanted to take a shower after the gym but no hot water.Employee said you need to run the water for 10 minutes to get hot water, did that still no hot water :(
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December 2023 by Samantha Anderson
Super friendly and professional staff. Very helpful. I like the environment, no fluff, just go in and do what you need to do. Thanks!
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October 2023 by Olivia Allen
Gym is very clean and usually quiet with no distractions! Love it here
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October 2023 by George Massey
The Alexandria gym on Richmond Road has good service, super hours, and a convenient location for me. They worked on getting my membership transferred and have been friendly. I like the variety of equipment, easy environment, and great water!
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August 2023 by Brian Johnston
Unsafe and poorly maintained, AVOID.UPDATE 2: yet another piece of equipment has failed. The bolts from the straight bench I used have fallen out on one side so that side lifts up away from the frame. I had tried moving the bench and discovers this. Did I mention this place is unsafe?UPDATE: while one of the machines has had the bolts tightened, the other problems remain. AVOID.ORIGINAL: I’ve been to this location 3 times in a 5 day period. There is a safety issue here that has likely developed over a long period of time. The problem stems from the cable driven muscle isolating strength equipment, most notable are the machines on the main floor where the cardio equipment is located. One of the machines I used had sheathed cable that had lost that a portion of it protective sheath in one area. It’s not likely that someone damaged it, but this occurs from dry rot. Missing sheathing may cause more resistance, wear and tear than the manufacturer intended and should be replaced immediately anywhere this is observed under periodic inspections. Another piece of equipment (lower floor) the seat spring is damaged or missing and the equipment is not working as designed. And again in yet another machine, that seat also has an inoperable seat spring AND the bolts that hold that seat on are loose and working their way out.While these things may seem trivial, in my experience, when one thing is missed, maybe it’s a one off issue, in this case, I’ve used 5 machines and at least 3 are deficient and two to the point that they are not working as designed and are unsafe. There is at least a lack of safety here caused by a failure to regularly inspect the equipment and resolve issues. When management makes a decision to allow equipment use after determining they are not working as intended, YOUR safety is in danger because now they are choosing to ignore the manufacturer’s installation and maintenance instructions. They are essentially making a subjective decision and it’s not likely any of these employees have had OSHA or risk management training or they would have a sense of urgency regarding inspections and safety.All of these issues are a good indicator on how well the equipment here is inspected and serviced.While my use of this gym has been short, my experiences here have been alarming.One post script. Upon attempting to use the machine with the loose bolts I informed the counter people about the problem and that the machine needed to be place out of service. There was no immediate reaction to inspect or place the item out of service. After 15 minutes I again approached the counter people and asked one to follow me so I could show them the problem. My goal was only that nobody get hurt as those bolts will continue to work their way out. I showed the person the problem and left.This review has gotten longer than I intended, I apologize. Planet Fitness states in their website the following:“It’s our goal to provide a clean, safe, welcoming environment for anyone who walks through our door, and all the equipment, amenities and support you need once you’re here.”Planet Fitness has failed in their goal. As of now, this place is not safe for you or your family.
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August 2023 by Ophelia Grace777
I like how it is never crowded whenever I visit this Planet Fitness. The location is convenient and easy to find. Parking was easy (not crowded). The place is clean. Customer service is good. The rooms for hydromassage and massage chairs are lacking in that sense of privacy for black card members. They do not have the rotary twist abdominal and back extension attached weights machines I prefer. They do have a couple of recumbent bicycle cardio machines which is my go to for cardio. I tried out their glutes machine for the first time and liked it. After doing my first real workout in this gym, I see this place as my go to fitness place due to the large availability of parking spots, less traffic, and more options & availability in the machines I prefer.
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August 2023 by Red Guitars
Great gym with great staff. Very easy place to make friends and workout buddies!
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July 2023 by Mohamed Koroma
It’s very important to become PF family am happy and I can see the result and I can feel it with PF it’s what it’s am grateful to the workers the way they attend to customers and patently talk to people 5 start to my people much love everything work very good in the house
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June 2023 by Justin Riggs
Stood at the front desk for 20 minutes and received no assistance. Sign was out on the counter saying they would be back. But from the time of entry to leaving, I did not see one employee at the counter, near the counter, or even within line sight of the counter. Upon leaving, I even tried to call 3 times and the phone only rang, no answer. Not a good look on the owner, employee, or business.
