-
April 2024 by W. Keith Nix
Fast and great service
-
April 2024 by James Schonberger
Cannot say enough wonderful things about Pion’s Appliance Repair! Great service, fair pricing and they stand behind their work!!!And…you get Mr. Pion when you call their number. Been using them for years. Highly recommended!!!
-
January 2024 by Raff Karaan
Great work fixing my Dryer and customer services! They have gained a loyal customer.
-
December 2023 by Linda Christian
Scott Pion came and fixed my Electrolux washer. He knew exactly what he had to do to fix it. Perfect!
-
November 2023 by Barbara Francis
This was truly the worst experience I've ever had with an appliance repair company. Without going into great detail, my 3-year-old, well-taken-care- of Bosch ventless dryer's panel light indicated there was a drainage problem...the Bosch Manual says to call for service for a clogged drainage pipe. I did...Pion's...and was immediately told sight unseen a $450 drainage pump replacement was needed (which is extremely rare in a 3-year-old Bosch). I asked about the clogged pipe possibility and was told, "No, it's the pump" but he'd send someone out. The next day he did. I was immediately told (through an interpreter) that I needed a new drainage pump before he even examined the dryer. I repeated that the Bosch manual stated the indicator light meant to check for a drainage clog and asked if he would please check it first and then at least test the functioning of the pump before concluding an unnecessary, expensive repair was needed. It literally would have taken 5 minutes to check for a clogged pipe. They were unable to explain the rationale for making this sight unseen assumption due to language challenges, so they called Scott. I asked Scott if they could at least check the drainage pipe since that's what the manufacturer recommends and the dryer was only 3 years old, but he refused, saying his "experience" said it was the pump...again, 100% sight unseen...the tech hadn't even tried using the dryer to see how it functioned, checked the pump, OR looked at the drainage pipe for a clog. I was told if they weren't replacing the pump they wouldn't be able to help me...oh...and then I was charged me $79 for the 5-minute "service fee". Just truly have never encountered anything like this.
-
June 2023 by Steve Ruhlen
When one of the large repair services failed to show up, I looked on the internet and saw that Scott had high ratings. I called and he answered - refreshing to talk to a human and not a robot. He was able to come the following day and immediately diagnosed the problem. The repair was quick and the price was very reasonable. If we have an issue with an appliance, we will be going to him.Service: Dishwasher repair
