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February 2024 by Brian L.
Great service. Honest explanation of each product. Reliable e-bikes. Great accessories. Good value. Local owner. I bought 2 e-bikes at the shop in Spring Lake NJ. Owners name is Adam.
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January 2024 by Michael McDade
They are always helpful and knowledgeable there, and I love my bike.
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December 2023 by Jose Cedeno (Zaeworldwide)
Top-notch, professional service I really did enjoy my purchase. Todd from Pedego Alexandria was great!!! I will recommend this location to any future rider.
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December 2023 by Lou Pontoni
This may be a good place to eat Thanksgiving dinner!
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November 2023 by Julia S.
I decided to rent a couple of e-bikes for a birthday excursion. Todd was super and organized everything for a day trip to Mt. Vernon as well as getting us tickets for a tour. We had the best experience!! We really got a sense of how fun e-bikes are and how far you can go with them without getting exhausted. It was a beautiful fall day; very windy, and very chilly, however, we were bundled up and the sun was warm. The colors were amazing, often times it felt like we were riding through an orange, red and yellow tunnels where the trees were dense along the path. It was also in the middle of the work week, so there were maybe a handful of folks on the path giving us plenty of space to experience the bikes. Yes, the path was a bit of a challenge (lots of bumps and divots), but still super fun especially since the path was nearly empty. If anything, it converted us!! Sometime in the future we would definitely invest in a couple e-bikes. Todd is very knowledgeable about the these bikes and gave us a lot to think about! I would definitely recommend him and his shop to anyone who wants a fun day as well learn about e-bikes, especially for folks like us that are new to the scene. And yes the path is being repaired!!!
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November 2023 by Jam
Our recent experience with Pedego Electric Bikes of Alexandria exceeded all expectations, an outstanding e-bike rental experience from start to finish.From the moment we walked in, Todd, the manager and owner greeted us with genuine enthusiasm for the e-bikes. His knowledge about the equipment was truly impressive and he took the time to answer all our questions, ensuring we felt comfortable and confident before setting off.The e-bikes themselves were in impeccable condition, a testament to the company's commitment to quality. They ran smoothly, and we had no issues. It was clear that Pedego takes great care in maintaining their fleet.What stood out most was the owner's willingness to go the extra mile. He opened early to accommodate our schedule and was understanding when we were late returning. This personal touch added a special dimension to our experience.Overall, we highly recommend Pedego in Alexandria to anyone looking for a top-notch e-bike rental service.
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November 2023 by Nicole Jones
No better way to see Alexandria and National Harbor than on an e-bike from Pedego! Todd was an amazing tour guide. Would highly recommend! Can't wait to go back and rent again.
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November 2023 by Lynn Foxx Pease
Writing to let folks know that even though we didn’t rent bikes from Pedego we received EXCELLENT care and service nonetheless. We were staying in D.C. and rented hybrid bikes there. We headed out toward Mt. Vernon along the bike path. An employee of Pedego came up behind me on the path and noted my back tire was low on air AND that my chain was “crying”. He turned away from his ride to escort us to their shop and proceeded to see that the tires were filled on both my bike and my husband’s bikes, AND lubed my chain as well! What AMAZING service. If we are ever in the area and looking for e-bikes .. this is where we will head!!
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October 2023 by Gino V.
We had an amazing day riding Pedego e-bikes around town, absolute blast. We definitely recommend go towards my Vernon George Washington Plantation.
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October 2023 by Suzanne Atchison
We had a great test drive experience at the shop in Old Town. The staff were personable and they really know their stuff when it comes to e-bikes! I can’t wait to pick up my new bike this week!
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September 2023 by Holly Hazard
Rented 4 electric bikes for a beautiful ride to Mt Vernon. The owner could not have been more helpful and knowledgeable. He noted the challenges along the way, gave us spots to practice and gave us clear instructions. The price was fair and we loved the bikes!
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August 2023 by Angaletia Upshur
I must say Todd is amazing! Super friendly and even if you didn’t go into Pedago with the intention to buy a bike. You’ll leave with one, due to his friendly personality -no pressure! Todd will tell you EVERYTHING you need to know about his bikes. Literally from A-Z. If you ever call him and no one answers the store phone, be assured he WILL call back to assist you. This guy don’t miss a beat. I personally own a Trek, however we purchased my daughter a Pedago and she absolutely loves the versatility of the throttle and pedal assist option.Call me biased but I have nothing but GREAT things to say about this location!
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July 2023 by Edie Miura
We rented a pair of electric bikes for my husband and I to ride the Mt. Vernon trail. I haven't ridden a bike for a few years but thankfully it was okay. I'm glad we decided to rent the electric bikes vs. regular ones because the trail is hilly in many places and it is long. The employee who helped us was not Todd and I'm sorry that I do not remember his name but he was extremely helpful and kind. He spoke to us for hours about the glass aquarium piece displayed in the store space as well. He was very knowledgeable about the bikes and the trail and was very patient and friendly throughout the introduction. He also advised us about parking and allowed us to start from the time we departed vs. the time we had booked the rental for. This was something we have never done and we had an absolute great time!
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July 2023 by Diane Vincent
We decided to rent e-bikes for a 4th of July weekend activity and are so glad we did! It was so easy to reserve them online, and when we got to the store the next day all we had to do was hop on the bikes. I wish I knew the name of the gentleman that set us up - he was so friendly, and helpful!! He gave great directions and helpful tips, and made sure we all knew how to operate the bikes. Should we ever decide to buy - he'll be the guy we go to. All said, it was a fun day biking to Mt. Vernon and we hope to do it again someday!
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July 2023 by David
We rented 8 bikes & had a great experience. Very easy to give this shop a 5 star rating. Top quality bikes & very nice people to work with. Our experience couldn't have been better.
