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January 2023 by Veronica Jones
Mr Coles provided excellent service in addition to providing a follow up call to see if I received confirmation documents.Thank you.Norman Dixon, Alexandria, Va
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September 2021 by Steve “Steve” Carey
The least responsive businessperson I have ever experienced. I have switched my accounts to another agent
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August 2021 by Timothy Westmyer
In the 4+ years we have been with Paul Coles, his team has never answered the phone or responded to an email without me trying 50+ times over two weeks and escalating the issue to the national office. I have no clue whether Paul Coles even exists or if this office is a front for illegal bootleggers.
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October 2020 by Nilda Malave
Good service
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September 2020 by Darren Thompson
Very professional
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May 2020 by Gilmar Deleon
Please please please everyone stay away from this guy his an idiot. He doesn't do his job properly.
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March 2020 by Katie Foster
Whatever you do, stay far far away from Paul Coles. He has unfortunately been our “insurance agent” for almost 4 years now and each year his incompetence grows. He doesn’t read emails, is never available by phone, and never completes requests without a minimum of 5 extra unnecessary steps. I do not trust this man, his business or Allstate. Do yourself a favor and shop around - you’ll likely end up saving $1200 a year on your auto policy.
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December 2019 by Martina Mutz
Horrible service. Tells you he will do something and he doesn’t. You have to call and call until it is done! I have been with AllState since I was 16. Worse agent I have ever worked with!
