-
March 2024 by Kevin D.
If you have any questions about which shoe is best for you, set aside like 20 minutes and Scott will get you set up! Took the time to explain different shoe specifications, tried on a variety, and answered all the questions I had. The store didn't have the color I wanted so he ordered it online for me and two days later I have em! Overall great place, great staff, and great selection 10/10
-
February 2024 by Dana D.
Super-friendly and very helpful. I just wanted comfortable shoes to walk around in. They listened and made some recommendations that were directly on point (meaning they took their time, absorbed what I said, and had the knowledge to match up what they had in stock with what I was looking for). Two perfect pairs of shoes that I have happily and comfortably worn since. They'll treat you right and get you what you want. You don't have to be a runner or a certain kind of athlete to be treated with kindness and respect here.
-
February 2024 by Gun L.
I just bought a pair of Hoka and running socks here. They offer a military discount and running socks have promotion as well. John provided a good explanation of selection and assisted with fitting. Definitely will come back for more!
-
November 2023 by Darrall H.
Great service and knowledgeable staff. Very helpful with a great selection of shoes, shorts and other running apparel.
-
September 2023 by Tian B. Li
Great service from Joe who was very thorough with his guidance. Never felt rushed to buy something despite the fact that it was a busy day in the store.Highly recommended for those with a passion for running and want to hone their craft.
-
September 2023 by Drew P
Went in on a Saturday for some xc shoes for my son. Wasn’t too busy, had two people who looked like they worked there, helping two others. No problem, I just looking around for a bit and grabbed some socks for my son. What got me was that I didn’t even seem to be acknowledged by the folks running the store. No, ‘Hey welcome’, or ‘Hey when we’re finished with these folks one of us can help you guys.’ None of that.I don’t know, maybe runners want to be left alone and just pick their shoe. But they didn’t have the Asics xc shoe I was interested in anyway, so I ordered it somewhere else online while I was waiting around and then left. Total time about 10 minutes.Just a welcome, or an acknowledgment would have gone a long way. Maybe I just caught them in super focused mode or something.
-
August 2023 by Siqi “Sally” Guo
I got fitted for a pair of running shoes at this Pacers location. The lady who helped me was very patient, explained everything in detail, and gave me lots of options. Since the color I wanted for the shoes we picked out was not in stock, the store manager went above and beyond to look for a way to order it for me. The employees are super kind and helpful, and made me feel welcomed since I’m new to running. I will definitely come back for new running gears!
-
August 2023 by Azadeh K
Tommy (with glasses and short curls) in Arlington was very very helpful in helping me find the right fit and comfortable running shoes. He is very knowledgeable and patient. And Nicole S in old town helped me get the actual shoes I needed bc the color I wanted was only located in the old town location. Nicole helped me try the shoes and assisted me to try them on the treadmill.Just all an all a fantastic team and I had a very positive experience.Thank you both
-
August 2023 by Caleb
Stopped in to buy some new running shoes yesterday. Mitchell was helpful, patient, and knowledgeable with getting me squared away in a new pair. He took the time to analyze my gait and properly size my foot, giving me a number of options and working with my feedback to nail down the best option. Thanks Pacers and Mitchell for a great experience!
-
August 2023 by John Carria
Great service and expertise. Eliza (spelling?) was truly helpful and I am very happy with my shoes.
-
July 2023 by Cheryl Finke
I hobbled in with foot pain about a 1/2 hour before closing time. The staff was patient, knowable and put me in a pair of Altras and some inserts. The shoes are great! Pacers saved my holiday in D.C.
-
May 2023 by Karin Klose
I've been buy running shoes, gear, gels here for 25 years. But I received the best service ever two weeks ago, when looking for inserts to help with runner's knee. Mitchell spent over half an hour with me, analyzing my running patterns, and helping me decide on the best insert shape/sizes. He had them delivered from another Pacers within 24 hours. The inserts have helped significantly and I'm a customer for life even more now.
-
May 2023 by Qianlei
Thank you so much Jack! He knows the shoes so well, and was able to find me the perfect pair of shoes for my needs. I highly recommend this place!
-
May 2023 by Shikha G.
I agree with Ashley's comment below. I think the store has a good variety of options, but if you are looking for anything specific tailored to a foot issue and have high arches for example, the store employees are useless. Go to REI in McLean instead, they will ask questions about any past or current injuries to get you back and moving.
-
April 2023 by Kathryn Welter-Savio
Awesome store with a range of sizes. I have big feet for a woman and I’ve never had an issue finding my size here. Recently I tried on a pair of shoes in an 11 and I asked if they had them in an 11.5. They did! That is no small feat (pun definitely intended).